Job summary
We have a fantastic opportunity for someone looking for a varied, interesting and fulfilling communications job here at NHS England in the Midlands. Working in a small, friendly team of busy communications professionals, you will be responsible for building relationships with your communications colleagues in NHS Trusts and Integrated Care Boards in the West and East Midlands, as well as those within the national NHS England communications team. You will be a trusted source of advice and guidance on all communications issues, but also have a keen sense of what will make the news and be able to tell a compelling story of where and how the NHS is delivering high quality care.
There will be many opportunities to develop in this role and forge a rewarding career in NHS communications. If you want a role that is different every day, that challenges you but also brings huge opportunities, then please apply. We would love to hear from you.
Main duties of the job
The Post Holder will be a key member of the regional team, delivering high quality engagement and communications services for NHS England.
The Post Holder will be responsible for:
Providing expert engagement and communications advice and practical support to the region on all aspects of their business
Producing a broad range of written communications to the highest standard; using expertise and experience to identify the right channels and styles for specific audiences
Developing engagement and communications for specific projects/campaigns and managing their effective implementation
As part of the regional engagement and communications team you will support colleagues and work across the region and the NHS England national media, briefings and FOI teams to gather information and intelligence to ensure effective region-wide and national responses to the media and other stakeholders
Managing local media inquiries and campaigns.
About us
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Job description
Job responsibilities
The work of the regional team can be divided into broad categories:
1. Strategic communications
Regional engagement and communications teams are responsible for leading the development and implementation of the regions engagement and communications strategy, working with the national Public Accountability, Engagement and Communications Function, regional director and senior team to agree the priorities to inform the strategy.
2. System leadership, development and relationship management
Regional teams lead engagement and communications for the seven regions, maintaining effective working relationships with Directors of Engagement and Communications and Execs/ leaders across the region. Teams work closely with systems and providers creating learning opportunities and sharing best practice and insight.
3. Engagement and communications to support effective running of the region and fulfil statutory responsibilities
Regional engagement and communications teams work across the regions statutory and formal responsibilities, including engagement and communications needs for commissioning and assurance responsibilities.
If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
Job description
Job responsibilities
The work of the regional team can be divided into broad categories:
1. Strategic communications
Regional engagement and communications teams are responsible for leading the development and implementation of the regions engagement and communications strategy, working with the national Public Accountability, Engagement and Communications Function, regional director and senior team to agree the priorities to inform the strategy.
2. System leadership, development and relationship management
Regional teams lead engagement and communications for the seven regions, maintaining effective working relationships with Directors of Engagement and Communications and Execs/ leaders across the region. Teams work closely with systems and providers creating learning opportunities and sharing best practice and insight.
3. Engagement and communications to support effective running of the region and fulfil statutory responsibilities
Regional engagement and communications teams work across the regions statutory and formal responsibilities, including engagement and communications needs for commissioning and assurance responsibilities.
If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
Person Specification
Qualifications
Essential
- Training or significant work based experience in project management or supporting change management
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
Knowledge and experience
Essential
- Significant experience of preparing, implementing and evaluating effective engagement and communications plans for a range of projects/campaigns with tangible examples of successfully delivery.
- Experience of managing complex media enquiries and stakeholder issues in a communications role.
- Experience of providing a high-quality communications service during a crisis/major incident.
- Significant experience of successfully operating in a politically sensitive environment.
Desirable
- Have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations.
Skills, Capabilities & Attributes
Essential
- Demonstrate excellent levels of written and verbal communication, with the ability explain complicated issues fluently and persuasively.
- Excellent ability to spot the "story" in the detail of policy, whether that be one of opportunity or risk.
- Able to quickly understand complex health, social care, political and business issues and to use that understanding to develop effective approaches, providing advice to staff and colleagues
- Ability to manage the development and delivery of plans in complex environments and for highly sensitive issues, working with a high degree of uncertainty and ambiguity, with impacts across the health and care system.
Person Specification
Qualifications
Essential
- Training or significant work based experience in project management or supporting change management
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
Knowledge and experience
Essential
- Significant experience of preparing, implementing and evaluating effective engagement and communications plans for a range of projects/campaigns with tangible examples of successfully delivery.
- Experience of managing complex media enquiries and stakeholder issues in a communications role.
- Experience of providing a high-quality communications service during a crisis/major incident.
- Significant experience of successfully operating in a politically sensitive environment.
Desirable
- Have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations.
Skills, Capabilities & Attributes
Essential
- Demonstrate excellent levels of written and verbal communication, with the ability explain complicated issues fluently and persuasively.
- Excellent ability to spot the "story" in the detail of policy, whether that be one of opportunity or risk.
- Able to quickly understand complex health, social care, political and business issues and to use that understanding to develop effective approaches, providing advice to staff and colleagues
- Ability to manage the development and delivery of plans in complex environments and for highly sensitive issues, working with a high degree of uncertainty and ambiguity, with impacts across the health and care system.
