Mental Health Case Manager

NHS England

Information:

This job is now closed

Job summary

This is an exciting time to join NHS England as a High Secure Case Manager as we create a shift in the approach to commissioning specialised mental health, learning disability and autism services with a focus on the transformation of the delivery of care pathways. NHS-Led Provider Collaboratives are now live and you can be pivotal in developing this new approach. You will be one of four case managers responsible for a portfolio of secure services mainly high secure.

Main duties of the job

The role supports the business in driving transformation as well as value for money in planning, commissioning and service. The role requires a combination of subject matter expertise and technical skills to promote strong service delivery.

The services include a combination of mental health services provided by both NHS and Independent Sector providers.

The specialised mental health commissioned services are:

  • Adult Secure Learning Disability & Mental Health services
  • Child & Adolescent Mental Health inpatient services
  • Perinatal inpatient services
  • Inpatient services for Deaf

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and best for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern. In addition, the role advertised has an office base in Liverpool indicated but we also remain committed to flexibility around workplace locations. If it works for the service, we will do our best to make it work for you. As a Region we are reviewing the way we work, and as such we are keen to explore how we operate in a way that supports flexible working and a positive work-life balance.

About us

In April 2023, NHS England, NHS Digital, and Health Education England merged to create a new, single organisation to lead the NHS in England. This new NHS England is designed to create a simpler, smaller, high performing, organisation that leads the NHS more effectively and is a better place to work. Speaking with one voice to the service.

The new NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS agreat place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/ .

Date posted

29 April 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

990-NW-11-22001-B

Job locations

Regatta Place

Liverpool

L3 4BL


Job description

Job responsibilities

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.

Salary Progression Applicants will commence at the bottom of Band 8a with a full-time starting salary of £50,952, with a pay step increase after 5 years service. These salaries are offered in accordance with NHS Terms and Conditions and the HEE Pay Progression Policy and are subject to annual cost of living review.

Job description

Job responsibilities

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.

Salary Progression Applicants will commence at the bottom of Band 8a with a full-time starting salary of £50,952, with a pay step increase after 5 years service. These salaries are offered in accordance with NHS Terms and Conditions and the HEE Pay Progression Policy and are subject to annual cost of living review.

Person Specification

Qualifications

Essential

  • Registered Mental Health/Learning Disability Nurse or other registered health or social care professional

Desirable

  • Possess a relevant additional professional qualification e.g Forensic Psychiatry Diploma, masters level, or Equivalent level of experience of working at a senior level in specialist area.

Knowledge

Essential

  • Detailed knowledge of legal issues pertaining to the specialist service, including MHA 1983, after care under supervision, sex offender legislation, probation orders and life licence, Ministry of Justice procedures and child protection legislation
  • Detailed operational knowledge of specialised services, including risk assessment/management
  • Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
  • Evidence of post qualifying and continuing professional development
  • Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
  • Should have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations
  • Member of relevant professional body

Skills

Essential

  • Development and maintenance of therapeutic alliance with service users and their families /cares
  • High-level management skills, able to perform to high level in clinical setting, holding services to account and ensuring effective use of NHS England resources.
  • Case management skills, focussing on the needs of the individual and the context of their pathway in relation to all clinical and legal processes
  • High-level communication in particular skills across a range of agency and professional boundaries at a national level.

Communication

Essential

  • Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
  • Ability to negotiate on difficult and controversial issues including performance and change.

Analytical

Essential

  • Problem solving skills and ability to respond to sudden unexpected demands
  • Ability to analyse complex facts and situations and develop a range of options
  • Takes decisions on difficult and contentious issues where there may be a number of courses of action.
  • Strategic thinking - ability to anticipate and resolve problems before they arise
Person Specification

Qualifications

Essential

  • Registered Mental Health/Learning Disability Nurse or other registered health or social care professional

Desirable

  • Possess a relevant additional professional qualification e.g Forensic Psychiatry Diploma, masters level, or Equivalent level of experience of working at a senior level in specialist area.

Knowledge

Essential

  • Detailed knowledge of legal issues pertaining to the specialist service, including MHA 1983, after care under supervision, sex offender legislation, probation orders and life licence, Ministry of Justice procedures and child protection legislation
  • Detailed operational knowledge of specialised services, including risk assessment/management
  • Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
  • Evidence of post qualifying and continuing professional development
  • Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
  • Should have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations
  • Member of relevant professional body

Skills

Essential

  • Development and maintenance of therapeutic alliance with service users and their families /cares
  • High-level management skills, able to perform to high level in clinical setting, holding services to account and ensuring effective use of NHS England resources.
  • Case management skills, focussing on the needs of the individual and the context of their pathway in relation to all clinical and legal processes
  • High-level communication in particular skills across a range of agency and professional boundaries at a national level.

Communication

Essential

  • Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
  • Ability to negotiate on difficult and controversial issues including performance and change.

Analytical

Essential

  • Problem solving skills and ability to respond to sudden unexpected demands
  • Ability to analyse complex facts and situations and develop a range of options
  • Takes decisions on difficult and contentious issues where there may be a number of courses of action.
  • Strategic thinking - ability to anticipate and resolve problems before they arise

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS England

Address

Regatta Place

Liverpool

L3 4BL


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer details

Employer name

NHS England

Address

Regatta Place

Liverpool

L3 4BL


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


For questions about the job, contact:

Head of Mental Health

Paula Grange

paula.grange@nhs.net

07710152791

Date posted

29 April 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

990-NW-11-22001-B

Job locations

Regatta Place

Liverpool

L3 4BL


Supporting documents

Privacy notice

NHS England's privacy notice (opens in a new tab)