Performers List Administrator

Job description

Job responsibilities

The successful candidate will provide, manage and co-ordinate administrative services, examples include:

1. Check and manage the teams post from the Plumer House, Plymouth office base.2. Preparing agendas and minutes, taking appropriate follow-up action as required.3. Supporting the team with the management of projects, gathering information, and undertaking enquiries as and when necessary.4. Managing diaries and travel arrangements for members of the team.5. Setting up, co-ordinating and managing the administration of statutory meetings, which includes complex processes and accurate interpretation of case outcomes.6. Monitoring generic inboxes and responding to emails.7. Responding to telephone enquiries.8. Collating data.9. Gathering information and undertaking enquiries as and when necessary.

Provide specialist administrative support and advice to the teams to support a number of initiatives, examples include:

10. Meeting Practitioners at Plumer House and undertaking face to face ID checks.11. Undertake administrative duties and prioritising mail and e-mail (distributing as appropriate).12. Managing own caseload of Practitioners who have been included by Agreement Terms, in line with South West regional variances and to support Practitioners direct through their inclusion process.13. Relationship management with Practitioners and key stakeholders.14. Collaborating with the team to produce Standard Operating Procedure documents.15. Ensure all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.16. Supporting case investigations.17. Working with a number of different IT systems, both bespoke and Microsoft Office programmes.18. Required to input, monitor, and check data produced for on-going programmes and projects.19. Collaborating with all team members in the collection of information for performance reporting on relevant team projects.20. Acting as a point of contact, dealing, and responding efficiently and effectively to complex queries from stakeholders and passing on relevant information to team members sensitively, confidentially, and working autonomously.

You can find further details about the job, organisational structure, recruitmentprofile, expected outcomes and benefits information in the attached Job Descriptionand other supporting documents.If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!SecondmentsApplicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application

Person Specification

Experience

Essential

• Experience of working in a fast-paced dynamic team
• In-person working for business need - Plumer House, Plymouth
• Dealing with highly complex processes - legal framework
• Good relationship management skills; working with key stakeholders
• Working within the National Performers List (England)
• Accurate minute taking/follow-up of actions for complex, highly confidential meetings/panels (legal nature of the work area)
• Supporting the management of projects
• Organising and managing stakeholder meetings, dealing with confidential, contentious and sensitive information
• Ability to work without supervision on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines in a professional, calm and efficient manner

Qualifications

Essential

• NVQ Level 4 in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience

Skills and Knowledge

Essential

• Working within the National Performers List (England)
• High level of organisational/prioritisation skills
• High level of attention to detail - accurate interpretation/communication
• High level of IT skills and experience, using NHS Microsoft Office Programmes and bespoke systems
• Accurate minute taking/follow-up of actions
• Willingness to learn and use initiative - commitment to continuing professional development

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS England

Address

Plumer House

Tailyour Road

Plymouth

PL6 5DH

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)