Job summary
This role provides an opportunity to be at the cutting edge of fast paced operational delivery and development across the NHS, working collaboratively with NHS England, internal and external stakeholders to deliver safe and effective patient care during an unprecedented period.
The post holder will work as part of a small and dynamic team in delivering an effective UEC operational function, Supporting the NHS through local systems and within the regional operational footprint. The post holder will support, manage and lead the UEC operations team and deputise for other senior operational managers when required. The role will work closely with colleagues within the ROC, wider operations team including EPRR.
Main duties of the job
The role will develop close working relationships with the Duty Operations Director and other Incident Coordination Centre staff to ensure the maintenance of the regional common operating picture, whilst ensuring tasked are managed and delivered on time.
Externally the role will involve working closely with the local systems and individual organisations to ensure NHS delivery by supporting commissioners and local system teams.
The post holder will have responsibility for supporting operational delivery of the UEC operations function. The role will support other members of the Senior UEC operations team in oversight and delivery of programmes of work within the six ICS areas. This will include supporting improvement and transformation workstreams.
About us
This is an office based job in Victoria House, Fulbourn. The post holder will be part of rotational 10-hour shifts working across 7 days per week including Bank Holidays.
Job description
Job responsibilities
Key role requirements:
- 7 Day Working rota pattern in the Regional Operations Centre Fulbourn incorporating some working from home.
- Rotational 10-hour shifts working across 7 days per week.
- 1 in 3 On call working arrangements including weekend.
- Weekend and Bank Holiday working including Xmas and New year and all other Bank Holidays.
- Undertake training on-site and off-site including time away on courses to establish Leadership Ability.
- An ability to work under extreme pressure.
- Will be required to work at all sites across the East of England
Salary Progression Applicants will commence at the bottom of Band 8c with a full-time starting salary of £70,417, with a pay step increase after 5 years service. These salaries are offered in accordance with NHS Terms and Conditions and the HEE Pay Progression Policy and are subject to annual cost of living review. You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.
If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
Job description
Job responsibilities
Key role requirements:
- 7 Day Working rota pattern in the Regional Operations Centre Fulbourn incorporating some working from home.
- Rotational 10-hour shifts working across 7 days per week.
- 1 in 3 On call working arrangements including weekend.
- Weekend and Bank Holiday working including Xmas and New year and all other Bank Holidays.
- Undertake training on-site and off-site including time away on courses to establish Leadership Ability.
- An ability to work under extreme pressure.
- Will be required to work at all sites across the East of England
Salary Progression Applicants will commence at the bottom of Band 8c with a full-time starting salary of £70,417, with a pay step increase after 5 years service. These salaries are offered in accordance with NHS Terms and Conditions and the HEE Pay Progression Policy and are subject to annual cost of living review. You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.
If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Registered clinician such as Nurse, Paramedic or Doctor
Desirable
- Clinical qualification desirable but not essential
Knowledge and experience
Essential
- Experience working in operational delivery, management and oversight of UEC operations
- Experience of delivering projects and programmes on time and to a high standard
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects.
- Evidence of post qualifying and continuing professional development Demonstrable senior management experience
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations.
- Experience of delivering against competing priorities and deadlines while also directing the work of teams/individuals.
- Experience of budgetary responsible, including budget setting with evidence of working knowledge of financial processes
- Management of staff/ functions
- Member of relevant professional body.
Operational
Essential
- Ability to work a 7 day working rota pattern in the Regional Operations Centre Fulbourn incorporating some working from home.
- Must be prepared to undertake 1 in 3 On call working arrangements including weekends on a rota.
Skills Capabilities & Attributes
Essential
- Ability to quickly build relationships, identify issues and offer solutions through a consultancy approach.
- Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Persuade board and senior managers of the respective merits of different options, innovation and new market opportunities
- Negotiate on difficult and very complex and detailed issues
- Strategic thinking - ability to anticipate and resolve problems before they arise.
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options ? ? ? ? ? ? ? A/I Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Plans and organises a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances
- Inputs to strategic plans across NHS and within the specific teams. Demonstrable ability to deliver at pace in complex environment.
- Works with Stakeholders to develop performance improvement plans and to develop plans for innovation and opening up the market.
- Demonstrable experience of delivering results through the development and management of teams to ensure success and use a range of levers in the absence of direct line management responsibility
- Ability to build effective cross functional working relationships across a diverse range of stakeholders to drive organisational agenda
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Registered clinician such as Nurse, Paramedic or Doctor
Desirable
- Clinical qualification desirable but not essential
Knowledge and experience
Essential
- Experience working in operational delivery, management and oversight of UEC operations
- Experience of delivering projects and programmes on time and to a high standard
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects.
- Evidence of post qualifying and continuing professional development Demonstrable senior management experience
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations.
- Experience of delivering against competing priorities and deadlines while also directing the work of teams/individuals.
- Experience of budgetary responsible, including budget setting with evidence of working knowledge of financial processes
- Management of staff/ functions
- Member of relevant professional body.
Operational
Essential
- Ability to work a 7 day working rota pattern in the Regional Operations Centre Fulbourn incorporating some working from home.
- Must be prepared to undertake 1 in 3 On call working arrangements including weekends on a rota.
Skills Capabilities & Attributes
Essential
- Ability to quickly build relationships, identify issues and offer solutions through a consultancy approach.
- Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Persuade board and senior managers of the respective merits of different options, innovation and new market opportunities
- Negotiate on difficult and very complex and detailed issues
- Strategic thinking - ability to anticipate and resolve problems before they arise.
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options ? ? ? ? ? ? ? A/I Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Plans and organises a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances
- Inputs to strategic plans across NHS and within the specific teams. Demonstrable ability to deliver at pace in complex environment.
- Works with Stakeholders to develop performance improvement plans and to develop plans for innovation and opening up the market.
- Demonstrable experience of delivering results through the development and management of teams to ensure success and use a range of levers in the absence of direct line management responsibility
- Ability to build effective cross functional working relationships across a diverse range of stakeholders to drive organisational agenda
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
