Job summary
The New Hospital Programme's (NHP) vision statement is:
"To transform the delivery of national healthcare infrastructure across the NHS to provide world-leading experiences for as many patients and staff as possible."
The NHP is established as a multi-functional national programme team, to drive the programme and individual project activity.
The Hospital Operations (HO) workstream is part of the Transformation Directorate which supports the NHP vision and strategic objectives from an operations lens. The work is currently formed around 3 areas:- Hospital 2.0 Target Operating Model- Assurance- Operational Readiness- Estates and Facilities Management
The Operational Readiness (OR) team will deliver proactive and systematic planning and preparations in the years and months prior to a hospital receiving patients to ensure the required processes and systems are in place to transition the patients and workforce safely and effectively and to realise the Trust's Full Business Case benefits at the earliest opportunity. The OR team is currently working towards 5 key deliverables:- OR project milestones- OR engagement with trusts- OR support tools and documents- OR reporting- OR maturity assessment framework
Main duties of the job
As Hospital Operations Assistant Director, the post holder will work as part of a dynamic team in the Hospital Operations Workstream of the New Hospital Programme, providing support to the Deputy Director of Hospital Operations to deliver the Hospital Operations strategy. They will collaborate with other workstreams and directorates to coordinate the respective responses for optimal Operational Readiness. This will encompass the strategic response, assurance activities, supportive approaches during operational commissioning, readiness, activation, decommissioning and post occupancy evaluations to share learning opportunities.
You will need to work with the wider team to create evidence-based operating model for new hospitals and set about answering any areas that are not understood with research learning from and capturing the voice of Patient, Public and professional groups.
About us
NHS England leads the NHS in England to deliver high quality care for all. We support NHS organisations to deliver better outcomes for our patients and communities, work to get the best possible value for taxpayers, and drive improvement across the NHS.
Through ourseven regional teams, NHS England supports localintegrated care systems, made up of public services that provide health and care - NHS organisations, primary care professionals, local councils, social care providers and the community, voluntary and social enterprise sector - to improve the health of the population, improve the quality of care, tackle inequalities and deliver care more efficiently.
From April 2023, NHS England, Health Education England and NHS Digital became one single organisation, putting workforce, data, digital and technology at the heart of our plans to transform the NHS.
Job description
Job responsibilities
Main Duties continued:
You will work as part of the Hospital Operations Senior Leadership team (Hospital Operations Director, Deputy Directors for Hospital Operations and Assistant Director/s) to develop an ongoing program of work to address operational elements of the Transformation Directorate workplan. Together you will develop a learning culture in the team to enable iterative plan development to enhance the patient and staff experience in the New Hospital Programme.
The post holder will deliver an efficient, effective, and high quality professional and well-co-ordinated operational service capable of meeting all statutory, regulatory and NHS requirements ensuring alignment with the activity of the organisation. The post holder should possess a track record of leading and resolving complex issues and implementing change in large organisations/systems including experience at senior operational level in and acute healthcare environment. You will lead specific pieces of programme work on the direction of the Deputy Director of Hospital Operations to deliver overall work plan objectives.
Will be expected to critically analyse business cases and provide constructive with evaluation and lead on the development of the workstream strategy and strategically plan future programmes of work.
As the New Hospital Programme is evolving, the precise nature of the role may need to change as the programme becomes established and agreed. The post holder will need to work flexibly across several delivery areas and locations.
You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.
Salary Progression Applicants will commence at the bottom of Band 8d with a full-time starting salary of £83,571 with a pay step increase after 5 years service. For posts based in Inner London, the above salaries will include the additional supplement of 20% of basic salary, subject to a minimum payment of £5,132 per annum and a maximum payment of £7,746 per annum. This is offered in accordance with NHS Terms and Conditions and is based on office location.
Job description
Job responsibilities
Main Duties continued:
You will work as part of the Hospital Operations Senior Leadership team (Hospital Operations Director, Deputy Directors for Hospital Operations and Assistant Director/s) to develop an ongoing program of work to address operational elements of the Transformation Directorate workplan. Together you will develop a learning culture in the team to enable iterative plan development to enhance the patient and staff experience in the New Hospital Programme.
The post holder will deliver an efficient, effective, and high quality professional and well-co-ordinated operational service capable of meeting all statutory, regulatory and NHS requirements ensuring alignment with the activity of the organisation. The post holder should possess a track record of leading and resolving complex issues and implementing change in large organisations/systems including experience at senior operational level in and acute healthcare environment. You will lead specific pieces of programme work on the direction of the Deputy Director of Hospital Operations to deliver overall work plan objectives.
Will be expected to critically analyse business cases and provide constructive with evaluation and lead on the development of the workstream strategy and strategically plan future programmes of work.
As the New Hospital Programme is evolving, the precise nature of the role may need to change as the programme becomes established and agreed. The post holder will need to work flexibly across several delivery areas and locations.
You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.
Salary Progression Applicants will commence at the bottom of Band 8d with a full-time starting salary of £83,571 with a pay step increase after 5 years service. For posts based in Inner London, the above salaries will include the additional supplement of 20% of basic salary, subject to a minimum payment of £5,132 per annum and a maximum payment of £7,746 per annum. This is offered in accordance with NHS Terms and Conditions and is based on office location.
Person Specification
Qualifications
Essential
- Educated to master's level or equivalent level of experience of working at a senior level in specialist area within a healthcare environment. Project management or leadership qualification
Desirable
- Evidence of continuing professional development
Knowledge and experience
Essential
- Experience of a range of management disciplines, including some of the following - finance, people management, commissioning, risk management, performance management, service improvement and change management
- Subject matter expertise across several key areas relating to operational management and leadership within healthcare environments.
- Experience of a variety of project planning and programming techniques
- Change management techniques
- Quality Improvement techniques
- Stakeholder management and communications
- Demonstratable senior management experience
- Should have an appreciation of the relationship between the Department of Health, NHS England, commissioning organisations and individual provider. Experience of delivering against competing priorities and deadlines while also directing the work of teams/individuals
- Must understand the background and aims of current healthcare policy and appreciate the implications of this on engagement
Values and behaviours
Essential
- Values diversity and difference operates with integrity and openness
- Commitment to and focused on quality, promotes high standards in all they do.
- Able to make a connection between their work and the benefit to patients and the public.
- Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients.
- Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others
- Consistently looks to improve what they do, looks for successful tried and tested ways of working, and seeks out innovation
- Demonstrable commitment to partnership working with a range of external organisations.
- Demonstrates knowledge and understanding of equality of opportunity and diversity considering and being aware of how individual actions contribute to and make a difference to the equality agenda
- Ensures staff for whom the post holder has line management responsibility uphold and promote the equality and diversity agenda, and act in accordance with the equality, diversity, and inclusion in the workplace policy.
- Demonstrates knowledge and understanding of equality of opportunity and diversity.
- Self-awareness in terms of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness.
Other
Essential
- Ability to travel across sites is essential
Person Specification
Qualifications
Essential
- Educated to master's level or equivalent level of experience of working at a senior level in specialist area within a healthcare environment. Project management or leadership qualification
Desirable
- Evidence of continuing professional development
Knowledge and experience
Essential
- Experience of a range of management disciplines, including some of the following - finance, people management, commissioning, risk management, performance management, service improvement and change management
- Subject matter expertise across several key areas relating to operational management and leadership within healthcare environments.
- Experience of a variety of project planning and programming techniques
- Change management techniques
- Quality Improvement techniques
- Stakeholder management and communications
- Demonstratable senior management experience
- Should have an appreciation of the relationship between the Department of Health, NHS England, commissioning organisations and individual provider. Experience of delivering against competing priorities and deadlines while also directing the work of teams/individuals
- Must understand the background and aims of current healthcare policy and appreciate the implications of this on engagement
Values and behaviours
Essential
- Values diversity and difference operates with integrity and openness
- Commitment to and focused on quality, promotes high standards in all they do.
- Able to make a connection between their work and the benefit to patients and the public.
- Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients.
- Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others
- Consistently looks to improve what they do, looks for successful tried and tested ways of working, and seeks out innovation
- Demonstrable commitment to partnership working with a range of external organisations.
- Demonstrates knowledge and understanding of equality of opportunity and diversity considering and being aware of how individual actions contribute to and make a difference to the equality agenda
- Ensures staff for whom the post holder has line management responsibility uphold and promote the equality and diversity agenda, and act in accordance with the equality, diversity, and inclusion in the workplace policy.
- Demonstrates knowledge and understanding of equality of opportunity and diversity.
- Self-awareness in terms of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness.
Other
Essential
- Ability to travel across sites is essential
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
