Job responsibilities
The post holder will work as part of a team delivering an efficient and effectiveBusiness Management Support Service to co-ordinate and support managers andstaff in the delivery of their key programmes.Key responsibilities will include:Planning & Organising Provide business and office management support, contributing to thecompletion of business returns and reports, update on budgets andsupporting team business plan. Act as the main point of contact with stakeholders on the management ofrelevant activities. Organising and/or facilitating multi-disciplinary meetings where agreed andpresent on progress, ensuring that all actions are logged and followed up asrequired. Support teams to ensure that the portfolio of tasks/activities is planned,managed and delivered effectively. Support and inform the targeting of resources, monitoring, implementationand evaluation of the tasks/activities by providing high quality supportincluding complex information and analysis, communications andstakeholder management. Ensure that all documentation relevant to the business is completed andkept up to date in line with organisational requirements. Provide the main point of contact for the business task; lead on regularreporting with local / national teams, collate returns, undertake analysis,provide update briefings for directors, support evaluation of the programmeand enable systems and processes for regional colleagues to share andlearn from the outputs of the programme. Manage / secretariat relevant meetings, including taking minutes / actions,collating papers and preparing agendas.Service Improvement To promote learning, sharing and evaluation of support delivered toappropriate stakeholders. Supporting the team to ensure the timely capture of lessons learnedthroughout the business task lifecycle. To support contract management and continuous improvement. To work collaboratively across the wider Health and Care matrix. Contribute to strategic planning.page 3 Support implementation of strategic modernisation / service improvement,public health, workforce or commissioning strategies and any associatedaction plans. Responsible for the development and maintenance of databases requiredfor regular reports.Analysis & Judgement Undertake complex and detailed information analysis of specific activities /reports requiring high levels of concentration, which may require comparinga range of options. Update, maintain, manipulate data, gather and analyse information topredict/meet future organisational and team needs by identifying bestprofessional practice. Monitor and evaluate risks and issues using a tracking mechanism toenable a proactive resolution and escalation processes. Contribute to the information management of performance, taking a lead forspecific activities. Provide coordination of and participate in relevant meetings, reportingattendance and providing information advice and support where requested.Communication Ensure effective communication and stakeholder management with a rangeof organisations and individuals, researching and drafting correspondenceand papers and ensuring the management of specific tasks, lead reportingand analysis across a range of specialties, functions and activities. Work with members of the team and key stakeholder to investigate thecauses of any variance from plan / delivery targets and contribute to theimplementation of solutions. Support the development of internal and external communications whererequired by regular contact with the teams, stakeholders andCommunications team. Responsible for preparation of correspondence and complex papers, asdirected by the Manager. Communicate information, risks, issues and dependencies, includingbriefings and reports to teams, sponsors and a range of internal andexternal staff.Financial Management Supporting budgeting, forecasting and tracking spend of activities; ensuringthat appropriate justification exists, and that authorisation has been grantedpage 4for all expenditure. Supporting the development of business cases forresourcing and activities expenditure. Continually strive for delivering business / activities / function outcomes,value for money and greater efficiency. Contribute to the financial delivery of the service ensuring it is cost effectiveand delivered on time.People Management Provide specialist training, advice and support on own role/responsibilitieswhere necessary. Support training and induction of new staff. Responsible for team supervision. Participate in the recruitment process.Research and Development Actively support and contribute to the development of key performanceindicators for the successful assessment of performance. Test and review new concepts, models, and practices. Undertake surveys or audits as necessary. Contribute to ensuring there are processes in place for spreading andsharing learning and outcomes.Policy and Service Development Propose changes to own area, informing policy and makingrecommendations for the delivery of other activities Contribute on development, implementation, monitoring and evaluation ofnew information systems. Contribute to the development of performance and governance strategiesand the development and implementation of improvement programmes.Key Accountabilities Co-ordinating business support
Salary Progression Applicants will commence at the bottom of Band 6 with a full-time starting salary of £35,392, with pay step increases after 2 years service and 5 years' service. These salaries are offered in accordance with NHS Terms and Conditions and the HEE Pay Progression Policy and are subject to annual cost of living review. You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents. If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
