Job summary
The learning and development facilitator will be responsible for the delivery of the programme of learning for the Research Systems Programme (Future IRAS).
This post is key to the successful, safe and correct use of Future IRAS for the HRA. The post holder will work closely with the skills and capability manager but will have clear management over the digital learning required to support Future IRAS. The postholder will be expected to have experience in Analysis, Design, Development, Implementation and Evaluation (ADDIE), instructional design principles and the design, development and delivery of e-learning.
They will support the implementation of the training strategy to achieve this including: analysis of core IT skills in the workforce including our external stakeholders and HRA community to support the use of Future IRAS. Full analysis of the current business as usual (BAU) training requirements across the HRA landscape with focus on the correct methodologies of learning to support the varying stakeholders with consideration to the 70/20/10 methodology. The postholder will focus their approach on the programme's transitions stages, set out in the roadmap. They will make sure they deliver the training strategy objectives by optimising the correct methodologies of traditional face to face learning, self-paced learning, webinars and interactive e-learning.
Main duties of the job
The post holder will provide strategic capability, learning and development advice and support to staff, managers, teams change programmes; and external stakeholders facilitating a culture where professionalism is valued.
The post holder is required to support the needs of people that deliver a service in health and social care research. The organisation is currently undertaking a once in a generation transformation, making this is a particularly interesting time for our learning and development team as we on-board new people, processes and technology. They will drive their own work to deliver strategic capability goals that contribute to the development and implementation of Future IRAS by working with stakeholders to deliver a service that is valued.
About us
Working at the HRA, we are reminded daily of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for you, not just us and the work we do.
We are committed to creating an inclusive workplace that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community: age, disability, gender identity and expression, ethnicity, religion or belief, sex, sexual orientation and other diverse characteristics, and we have policies in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.
When applying to work here, speak to us about how we might be able to accommodate a flexible working arrangement - if it works for us, we will do our best to make it work for you.
Please note, if applying to our Manchester, Nottingham or Bristol locations, we are only able to offer the role as home based.
Job description
Job responsibilities
This role sits within the HRA Resources directorate which consists of various functions that workcollaboratively to provide and deliver a range of services to staff committee members andsuppliers of goods and services to the organisation.The directorate functions are:- HR- Finance- Governance- Commercial- Equality & Diversity- Learning & DevelopmentTo find out more and to understand the full duties of the role, please refer to the job descriptionattached.In submitting your application with us, please note the following:We currently do not accept applications via recruitment agencies.We do not hold a sponsorship licence and are unable to offer employment under any sponsorshiparrangement.Where applicants fail to demonstrate how they meet any one of the essential criteria of the personspecification, the application will not be shortlisted. You will be considered based only on theinformation in your application form. CVs will not be considered.The HRA reserves the right to close this vacancy early should it receive a sufficient number ofapplications.
Please note: This vacancy is also open to applicants who wish to apply for the role on a secondment basis. Applicants who fit this category are advised to speak with their Line Manager before applying and visit your organisations Secondment Policy.
Job description
Job responsibilities
This role sits within the HRA Resources directorate which consists of various functions that workcollaboratively to provide and deliver a range of services to staff committee members andsuppliers of goods and services to the organisation.The directorate functions are:- HR- Finance- Governance- Commercial- Equality & Diversity- Learning & DevelopmentTo find out more and to understand the full duties of the role, please refer to the job descriptionattached.In submitting your application with us, please note the following:We currently do not accept applications via recruitment agencies.We do not hold a sponsorship licence and are unable to offer employment under any sponsorshiparrangement.Where applicants fail to demonstrate how they meet any one of the essential criteria of the personspecification, the application will not be shortlisted. You will be considered based only on theinformation in your application form. CVs will not be considered.The HRA reserves the right to close this vacancy early should it receive a sufficient number ofapplications.
Please note: This vacancy is also open to applicants who wish to apply for the role on a secondment basis. Applicants who fit this category are advised to speak with their Line Manager before applying and visit your organisations Secondment Policy.
Person Specification
Qualification:
Essential
- Educated up to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area of learning and development/digital learning design
- Qualification in eLearning design (articulate, Vyond. Canva, Storyline) or have experience in the use of this software
- CIPD Level 5 or further training or significant experience in learning and development
Knowledge, Skills and Expertise:
Essential
- Experience and understanding of evaluating and measuring the performance of services.
- Experience in communications and stakeholder management
- High level of computer skills with demonstrated competence in Microsoft programme, Excel and learning software as appropriate to the role eg Articulate and Camtasia.
- Competent in the development of HRA bespoke learning platform/website technology and databases.
- Knowledge of information governance structures within the HRA and nationally as required by the remit of the post.
Interpersonal Skills:
Essential
- Proven experience of working collaboratively in a team structure to meet key performance criteria and deliver to a consistently high standard across multiple, concurrent projects
- The ability to support and mentor colleagues to enhance their professional development in learning
- Evidence of success in efficient and effective project management, to include engaging and collaborating with subject matter experts and other stakeholders
- Skills for communication on complex matters, contentious issues and difficult situations, requiring persuasion and influence
- A willingness to engage and collaborate with subject matter experts and other stakeholders
- Resilient and able to manage a varied caseload of different activities with minimum supervision
Knowledge, Skills and Expertise:
Essential
- Experience of delivering webinars/live training to a large audience
- Specialist experience of using digital technologies to create robust, quality-assured online and/or blended learning journeys. This will include: oUp-to-date knowledge and experience of new and emerging approaches and technologies to support online and blended learning. oUp-to-date knowledge and experience of software and technical solutions for the development of online learning resources, including webinars, annotated presentations, podcasts, video and eLearning.
- Data analytical skills (both quantitative and qualitative) including the analysis of multiple sources of information to ensure compliance with targets and performance indicators.
- Excellent organisational skills with the ability to prioritise against a background of change and uncertainty
- Ability to work to frequently challenging deadlines, reprioritising own and others' work as needed.
- Ability to work in a dynamic, rapidly evolving environment with minimum supervision.
Analytical and Judgemental Skills:
Essential
- Highly skilled in design and use of online metrics and analysis of data sets of different types - eg performance metrics, qualitative data and synthesis of recommendations.
- Attention to detail combined with the ability to extract key messages from complex analysis
Interpersonal Skills:
Essential
- A proven ability to build, maintain and develop effective working relationships with a range of stakeholders, including subject matter experts and be skilled at facilitating the integration of differing perspectives into online learning journey design.
- Excellent presentation, interpersonal and communication skills, with a high level of literacy and strong command of the English language, along with the ability to review, edit and quality assure design and content to ensure suitability for the online learning environment to engage diverse learner communities.
Desirable
- Developed ability to convey difficult messages to senior external stakeholders
Person Specification
Qualification:
Essential
- Educated up to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area of learning and development/digital learning design
- Qualification in eLearning design (articulate, Vyond. Canva, Storyline) or have experience in the use of this software
- CIPD Level 5 or further training or significant experience in learning and development
Knowledge, Skills and Expertise:
Essential
- Experience and understanding of evaluating and measuring the performance of services.
- Experience in communications and stakeholder management
- High level of computer skills with demonstrated competence in Microsoft programme, Excel and learning software as appropriate to the role eg Articulate and Camtasia.
- Competent in the development of HRA bespoke learning platform/website technology and databases.
- Knowledge of information governance structures within the HRA and nationally as required by the remit of the post.
Interpersonal Skills:
Essential
- Proven experience of working collaboratively in a team structure to meet key performance criteria and deliver to a consistently high standard across multiple, concurrent projects
- The ability to support and mentor colleagues to enhance their professional development in learning
- Evidence of success in efficient and effective project management, to include engaging and collaborating with subject matter experts and other stakeholders
- Skills for communication on complex matters, contentious issues and difficult situations, requiring persuasion and influence
- A willingness to engage and collaborate with subject matter experts and other stakeholders
- Resilient and able to manage a varied caseload of different activities with minimum supervision
Knowledge, Skills and Expertise:
Essential
- Experience of delivering webinars/live training to a large audience
- Specialist experience of using digital technologies to create robust, quality-assured online and/or blended learning journeys. This will include: oUp-to-date knowledge and experience of new and emerging approaches and technologies to support online and blended learning. oUp-to-date knowledge and experience of software and technical solutions for the development of online learning resources, including webinars, annotated presentations, podcasts, video and eLearning.
- Data analytical skills (both quantitative and qualitative) including the analysis of multiple sources of information to ensure compliance with targets and performance indicators.
- Excellent organisational skills with the ability to prioritise against a background of change and uncertainty
- Ability to work to frequently challenging deadlines, reprioritising own and others' work as needed.
- Ability to work in a dynamic, rapidly evolving environment with minimum supervision.
Analytical and Judgemental Skills:
Essential
- Highly skilled in design and use of online metrics and analysis of data sets of different types - eg performance metrics, qualitative data and synthesis of recommendations.
- Attention to detail combined with the ability to extract key messages from complex analysis
Interpersonal Skills:
Essential
- A proven ability to build, maintain and develop effective working relationships with a range of stakeholders, including subject matter experts and be skilled at facilitating the integration of differing perspectives into online learning journey design.
- Excellent presentation, interpersonal and communication skills, with a high level of literacy and strong command of the English language, along with the ability to review, edit and quality assure design and content to ensure suitability for the online learning environment to engage diverse learner communities.
Desirable
- Developed ability to convey difficult messages to senior external stakeholders
