Associate Adviser (Education)

Job responsibilities

Due to an issue with NHS Jobs formatting we want to make sure we are being fair to all candidates, therefore please complete your application form on NHS Jobs as normal and forward your CV and personal statement to clare.game1@nhs.net.

At NHS Resolution, we are committed to building knowledge, capacity, and capability across the health system. Our education programmes aim to empower managers and practitioners to identify, manage, and resolve concerns in a timely and fair manner. We take pride in our high client satisfaction ratings and our reputation for delivering quality programmes. We are recruiting Associates to ensure we can meet demand and continue to grow and develop the service.

If you are passionate about making a difference in healthcare and have the skills and experience we are looking for, we encourage you to apply to become an Associate Adviser.

Please note that this is an as and when post. Appointments are made on a three-year basis, with the option to extend for a further 12 months, but please note that any appointment does not give rise to any relationship of employee or worker between the Associate Adviser and NHS Resolution.

There is shared value in being released from your existing employer to work with NHS Resolution, should you already work within the NHS or for another employing organisation, including:

gaining knowledge on and insights into good practice management of performance concerns

working with a broad audience base made up of senior managers and clinicians from across the UK. Delegate types include Medical Directors, Responsible Officers, HR Directors, Clinical Directors to name a few, but all share a role in managing and resolving performance concerns across the health system.

opportunity to build subject matter expertise and to be able to share that with colleagues

increase the number of hours spent on facilitation and presenting to large groups.

Flexibility will be required due to unpredictable nature of client demand. The post holder will be required to undertake light physical effort when carrying laptop and documents between NHS Resolution offices or meetings and setting up rooms at learning events.

Please note: If you require a Visa to work in the UK, NHS Resolution is currently unable to support any sponsorship requests.

Qualifications

Essential

• Educated to masters level or higher or able to demonstrate significant, equivalent knowledge, experience, and competency in training delivery across a range of contexts and professional disciplines.
• Evidence of recent and on-going continuing professional development, specifically in relation to education and training.

Experience

Essential

• Previous recent training experience of designing and evaluating training programmes in healthcare settings or with expert adult learners.
• Recent significant experience at senior level with proven track record of using professional knowledge to bring about change

Desirable

• Previous NHS experience.
• Practical recent experience of managing performance cases in healthcare

Skills & Abilities

Essential

• Have a thorough understanding and experience of the training cycle.
• Highly developed presentation skills, with the ability to communicate clearly, articulately and objectively both orally and in writing.
• Good understanding/experience of educational and management options for addressing poor performance.
• Highly developed analytical and problem-solving skills.
• Ability to work effectively as part of a team.
• Excellent communication, presentation, and facilitation skills.
• Training, coaching and mentoring skills.
• Good time management and personal organisation skills.

Desirable

• Understanding of the broad NHS strategy and policy agendas.
• Demonstrates understanding of all of NHS Resolutions products and services and where they fit within the wider NHS.

Supporting Statement

Essential

• We are asking applicants to send a CV (including details of work history and qualifications but without a publications list) along with a short supporting statement (three page maximum), that sets out your skills and experience assessed against the job description and person specification.
• Your CV and supporting statement must be combined into one document and submitted via NHS Jobs.
• There are several phases to the recruitment process. Should you progress with your application, you will be asked to prepare a presentation and join a facilitated group call with other applicants, to test your ability to deliver in a simulated training room environment.
• Successful candidates meeting the minimum requirement threshold for that exercise will be invited to a competency-based interview.

Desirable

• Your CV and supporting statement can be attached in NHS Jobs, which allows for one attachment only.
• If after reading the screening questions, you do not meet the required criteria please do not proceed with an application.

Supporting Statement (continued)

Essential

• To help us screen the large number of candidates we anticipate will apply for this role, we will ask you to consider and answer the following questions:
• Do you have experience of training and facilitating senior, multi-disciplinary audiences in both online and face to face settings?
• Are you clinically qualified or have recent professional background in a clinical setting?
• Do you note the ad hoc nature of the role, and agree to work with our Education team on a forward plan of work which will give at least six weeks notice of a training programme?
• Are you already employed in the NHS and if so, would you need to seek permission from your employer to be released to participate in delivering this role (with sufficient notice)?
• Are you eligible to live and work in the UK? If you are currently on a visa, please specify the type of visa you hold.