Panel Member (Lay Member)

Job summary

Undertaking Secretary of State for Health and Social Care appellate functions, NHS Resolutions Primary Care Appeals service is responsible for ensuring the prompt, reasoned, and fair determination of appeals from GPs, dentists, opticians and pharmacists against decisions taken by integrated care boards.

We are seeking to appoint Lay Chairs to our Panel Member list. This position is offered on a five year contract, with a daily rate of £326.92.

You will sit as a Committee member determining highly contentious appeals regarding the establishment or relocation of NHS community pharmacies which have a direct impact on patients and service provision.

You may also be called upon to determine other types of disputes.

You will be responsible for the consideration and determination of appeals and disputes, acting with independence, impartiality, integrity, propriety and equality of treatment, appreciating the importance of high standards of conduct and of maintaining public trust.

Main duties of the job

Applicants should possess the following:

• Qualifications - Degree level qualification or equivalent experience in one or more of the following fields: Health & Social Care, Education, Law, Human Resources, Governance
• Analytical - Proven ability to consider and understand highly complex information on a wide range of issues.
• Communication - Excellent oral and written communication skills and interpersonal skills, including the ability to communicate professionally with a range of stakeholders.
• Stakeholder engagement - Ability to explain and justify decisions in language appropriate for a broad range of interested parties.
• Experience - Adjudicating (as a member) in quasi-tribunal proceedings, tribunal or similar.
• Accountability - Understanding of the importance of upholding public interest in high quality, efficient, consistent and fair decision making.

About us

About us NHS Resolution is a not-for-profit arms length of the NHS working for health care providers to resolve claims fairly and to share learning across the NHS and beyond. We provide a supportive environment for our staff with specialist training and the opportunity for personal development.

NHS Resolution operates several indemnity schemes, on behalf of the Secretary of State for Health and Social Care, primarily for the handling of liability claims against English NHS Trusts and other commissioners and/or providers of NHS care.