Job summary
NHS Resolution is on a multi-year technology transformation journey as we move from our legacy technology, software, and infrastructure to a modern, cloud-based, and continuously improving platform. A key part of our journey so far has been the introduction of Pega as our strategic case management platform, CaseHub.
The Pega Team Lead will be responsible for designing and implementing Pega-based business solutions. They will work closely with business stakeholders, project managers, and development teams to ensure that applications meet both technical and business requirements.
This role requires a deep understanding of the Pega platform, including experience with architecture, development, integration, and business process management.meet both technical and business requirements.This role requires a deep understanding of the Pega platform, including experience with architecture, development, integration, and business process management.
Main duties of the job
- Collaborate with business stakeholders to understand their requirements and translate them into technical solutions using Pega Infinity.
- Ensure a clear understanding of the project scope and journey, as well as how each element integrates into the broader solution.
- Oversee the production of estimates, including scope definition and sizing, pulling these together into an overall project plan.
- Collaborate with the Lead System Architect (LSA) on architecture and design efforts to ensure scalability, performance, and adherence to Pega best practices.
- Provide mentorship and technical training to junior Pega developers and architects on the team.
About us
About us
NHS Resolution is a not-for-profit arms length of the NHS working for health care providers to resolve claims fairly and to share learning across the NHS and beyond. We provide a supportive environment for our staff with specialist training and the opportunity for personal development.
NHS Resolution operates several indemnity schemes, on behalf of the Secretary of State for Health and Social Care, primarily for the handling of liability claims against English NHS Trusts and other commissioners and/or providers of NHS care.
Job description
Job responsibilities
- Post Graduate level degree or hold relevant professional qualifications or equivalent significant experience in Pega development Pega Certified Senior System Architect (CPSSA) or above.
- Familiarity with front-end and back-end technologies used alongside Pega (e.g., HTML, JavaScript, SQL).
- Strong interpersonal skills and leadership ability
- Effective delegation skills when required.
- Ability to diagnose and troubleshoot technical issues in Pega applications.
What we offer in return
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Collaborative and innovative work environment.
- Work in a progressive environment towards data-driven strategies.
- A commitment to diversity, equality, and inclusion.
- Access to the NHS Pension Scheme and a minimum of 27 days Annual Leave.
- Commitment to support individuals in having a work and life balance, offering flexible working arrangements.
When joining the NHS family, there are a wealth of savings, discounts and support you will be able to access.
- 24 hours employee assistance programme from Health Assured (EAP)
- Eye care vouchers for Specsavers.
- Health service discounts.
- Blue Light card, a discount service for the emergency services and the NHS.
- Cycle to work scheme.
- Season ticket loan scheme.
To apply please provide us with a supporting statement explaining exactly what you will bring to this role and how you meet the essential criteria in terms of your background, experience and career achievements to date. As well as your CV listing detailed work history and job responsibilities.
We recognise some candidates may wish to use AI to support their application. We do not prohibit such use but please clearly indicate in your application where you have used AI.
Closing date: 22nd March 2026
We reserve the right to close the advertisement early, should we receive sufficient applications.
You must have the right to live and work in the UK. If you require a Visa, NHS Resolution is currently unable to support sponsorship requests.
Job description
Job responsibilities
- Post Graduate level degree or hold relevant professional qualifications or equivalent significant experience in Pega development Pega Certified Senior System Architect (CPSSA) or above.
- Familiarity with front-end and back-end technologies used alongside Pega (e.g., HTML, JavaScript, SQL).
- Strong interpersonal skills and leadership ability
- Effective delegation skills when required.
- Ability to diagnose and troubleshoot technical issues in Pega applications.
What we offer in return
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Collaborative and innovative work environment.
- Work in a progressive environment towards data-driven strategies.
- A commitment to diversity, equality, and inclusion.
- Access to the NHS Pension Scheme and a minimum of 27 days Annual Leave.
- Commitment to support individuals in having a work and life balance, offering flexible working arrangements.
When joining the NHS family, there are a wealth of savings, discounts and support you will be able to access.
- 24 hours employee assistance programme from Health Assured (EAP)
- Eye care vouchers for Specsavers.
- Health service discounts.
- Blue Light card, a discount service for the emergency services and the NHS.
- Cycle to work scheme.
- Season ticket loan scheme.
To apply please provide us with a supporting statement explaining exactly what you will bring to this role and how you meet the essential criteria in terms of your background, experience and career achievements to date. As well as your CV listing detailed work history and job responsibilities.
We recognise some candidates may wish to use AI to support their application. We do not prohibit such use but please clearly indicate in your application where you have used AI.
Closing date: 22nd March 2026
We reserve the right to close the advertisement early, should we receive sufficient applications.
You must have the right to live and work in the UK. If you require a Visa, NHS Resolution is currently unable to support sponsorship requests.
Person Specification
Qualifications
Essential
Person Specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
