Job summary
We are seeking an Adviser to join NHS Resolutions Practitioner Performance Advice service (Advice) at an exciting time as we embark on an ambitious programme to support and promote a just and fair culture across the NHS. Our service provides independent, expert advice and support to healthcare organisations and medical, dental, and pharmacy practitioners.
The purpose of the role is to provide the point of contact between Practitioner Performance Advice and a number of allocated employing organisations and to ensure that these organisations can access expert, high quality, right first time and consistent advice to fairly resolve concerns in doctors, dentists and pharmacists.
If you have experience of managing performance concerns and a passion for resolving them in a fair and just manner, we encourage you to apply.
Main duties of the job
The role has 5 main components:
- Developing relationships with a number of allocated link organisations, including trusts, government agencies, NHS England and independent sector employers
- Giving expert advice
- Delivering education and training to senior leaders in the healthcare system
- Service Development
- Advocating for the service
You will be expected to operate across all health sectors and other jurisdictions with a range of professionals and with staff at a senior and executive level.
What you'll bring
Skills & Abilities
- Ability to work autonomously and make recommendations to employing/contracting organisations without reference to others based upon independent judgement and interpretation of policies.
- Practical experience of managing complex performance cases. Understanding of improvement tools and techniques.
- Understanding of the broad NHS strategy and policy agendas.
- Highly developed interpersonal, negotiation, influencing and conflict management skills required to communicate controversial service improvement or organisational change issues.
- Track record of national networking.
About us
NHS Resolution, through its Practitioner Performance Advice Service (the Advice service), provides impartial, expert advice to healthcare organisations, helping them fairly and effectively manage and resolve concerns about the practice of individual doctors, dentists, pharmacists, and clinical teams.
As with all functions across NHS Resolution, our mission is to provide expertise to the NHS on resolving concerns fairly, sharing learning for improvement and helping to preserve resources for patient care. Patient safety and public protection are paramount in the work we do, as is our drive to help practitioners return to safe and valued practice, ultimately conserving resources for the NHS.
The Advice service is evolving in line with NHS Resolution's strategic ambition and to meet the changing needs of our service users and the wider healthcare system. This requires us to be continuously learning, improving, and, when necessary, changing what we do and how we do it.
As a national body, we play a crucial role in influencing and informing the evolving healthcare landscape, striving to achieve a just and learning culture in the management and resolution of performance concerns.Our approach is grounded in compassion, safety, and fairness, requiring us to not only describe how concerns should be resolved but also engage expertly with NHS organisations on their cultures, capabilities, and capacities.
Details
Date posted
20 February 2026
Pay scheme
Agenda for change
Band
Band 8c
Salary
£74,290 to £85,601 a year
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
000338
Job locations
Remote
Remote
Yorkshire
LS1 4AP
Employer details
Employer name
NHS Resolution
Address
Remote
Remote
Yorkshire
LS1 4AP
Employer's website
Employer contact details
For questions about the job, contact:
