Workforce Systems Lead

Job description

Job responsibilities

The Opportunity

(1 year fixed term contract - maternity cover)

As Workforce Systems Lead, you will be the organisation’s lead specialist user of workforce information systems, including ESR and OLM. You’ll manage, develop, and align these systems with NHS Resolution’s digital strategy, working closely with senior managers, HR/OD colleagues, and DDaTT to optimise workforce systems and deliver automation plans as part of our transformation programmes.

You’ll drive system optimisation, influence stakeholders, develop manager capability, and ensure high-quality workforce data and reporting. This role also involves managing a small team, supporting HR&OD projects, and leading the implementation of future workforce solutions.

What you will be doing

• Lead and optimise workforce systems (ESR/OLM), ensuring integration with NHSR’s digital strategy, developing and delivering atomisation and optimisation plans

• Leading the delivery of accurate and timely workforce reporting for the organisation. Turing complex data into meaningful insight that supports continuous improvement

• Responsible for improving data quality within ESR, carrying out audits, data cleansing and reconciliation work. Working collaboratively with other departments to maintain the accuracy of organisational hierarchies and workforce structures.

• Influence and support internal stakeholders to prepare for system advancements

• Manage a team to deliver accurate workforce data and reports

• Advise on system functionality, configuration, and optimisation

• Develop and deliver training, workshops, and support materials for staff

What you will bring

• Educated to degree level or equivalent experience, ideally with background in analytics or CIPD qualified

• Experience in a HR role in the NHS using ESR/OLM, with a track record in management reporting

• Proficient in use of ESR/OLM system, the reporting functions and employee/manager self-service functionalities

• Evidence of successfully using qualitative and quantitative data to create compelling arguments with influencing ability, distilling complex data and analysis into simple ideas.

• Ability to influence, negotiate and persuade colleagues at all levels on complex and sensitive matters

• Previous experience of managing a team

• Advanced IT skills, including Microsoft Office and ESR/OLM systems

• Experience in designing and delivering training and workshops

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent experience, ideally with background in analytics or CIPD qualified

Desirable

• Project management qualification

Experience

Essential

• Previous experience in an HR role in the NHS using ESR and OLM, with a proven track record of designing and producing management reporting packs and ad-hoc management information to time and requirements
• Evidence of being able to fully utilise the ESR and OLM system and reporting functions.
• Experience of line management and managing a team
• Evidence of successfully using qualitative and quantitative data to create compelling arguments with influencing ability, distilling complex data and analysis into simple ideas.
• Experience of successful working and communication with a range of professionals
• Experience of successfully leading and managing operational projects or improvement programmes
• Experience of working with senior staff across organisations
• Experience of managing or maintaining computerised personnel records
• Experience of designing and delivering workshops and training events
• Experience of reporting via workforce systems such as ESR and/or LMS or other IT related systems

Desirable

• Process Mapping experience advantageous.
• Experience of procurement and commissioning, including leading tender processes for education and training services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Resolution

Address

Leeds/Hybrid or homeworking

Leeds

West Yorkshire

LS1 4AP

Employer's website

https://resolution.nhs.uk/careers/ (Opens in a new tab)