Job summary
We are looking for a dedicated Workforce Systems Information Officer to join our HR & OD team at NHS Resolution. This is a new post and the successful candidate will play a crucial role in advancing our digitalisation agenda, developing people analytics, reporting capabilities, and enhancing our workforce systems.
Main duties of the job
Working as part of a small team, you will work with the Workforce Systems Lead to develop the automation of our workforce systems and improve workforce reporting. You will act as a super user for the Electronic Staff Record (ESR) and Oracle Learning Management (OLM) system and support the implementation of the Future NHS Workforce Solution. You will work with colleagues across our organisation, including the Digital Data Technology and Transformation Team to progress digitalisation plans and influence and onboard our managers and colleagues, ensuring a high quality customer service approach. In the role, you can expect to provide training on workforce systems to managers and teams and you will be producing reports and dashboards showing workforce information against key performance indicators.
About us
NHS Resolution is a not-for-profit arms length of the NHS working for health care providers to resolve claims fairly and to share learning across the NHS and beyond. We provide a supportive environment for our staff with specialist training and the opportunity for personal development. NHS Resolution operates several indemnity schemes, on behalf of the Secretary of State for Health and Social Care, primarily for the handling of liability claims against English NHS Trusts and other commissioners and/or providers of NHS care.
Details
Date posted
09 July 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
£29,970 to £36,483 a year
Contract
Permanent
Working pattern
Full-time, Flexible working, Home or remote working
Reference number
000214
Job locations
Leeds/Hybrid or Homeworking
Leeds
West Yorkshire
LS1 4AP
Employer details
Employer name
NHS Resolution
Address
Leeds/Hybrid or Homeworking
Leeds
West Yorkshire
LS1 4AP