Job summary
We are seeking a skilled and motivated policy professional to join NHS Resolution's Corporate Affairs Directorate. The Policy and Strategy Manager is responsible for working on a variety of policy subject matters, supporting on responses to inquiries, leading on corporate responses to high-profile consultations and briefing senior leaders on patient safety, maternity, NHS workforce and clinical negligence topics. They will also help to co-ordinate the delivery of high-quality communications and engagement activities.
Main duties of the job
As the Policy and Strategy Manager, you will:
- Work collaboratively with other teams across the organisation - primarily with Practitioner Performance Advice, Safety and Learning, the Early Notification Scheme and Maternity Incentive Scheme.
- Coordinate and draft evidential organisational responses to consultations and inquiries, engaging with the right stakeholders.
- Lead on and draft complex briefings and summaries of external reports or developments in the external environment.
- Develop and deliver policy, communication and engagement programmes of work including contributing to the external engagement programme for Chief Executive and Chair.
- Provide support to other members of team, including coaching Band 6 and Band 5 policy and communication officers and executives.
About us
NHS Resolution is an arms length body operating under the Department of Health and Social Care. At our core, we specialise in claims management, dispute resolution, and knowledge sharing within the NHS. Our purpose is to provide expertise to the NHS to resolve concerns fairly, share learning for improvement and preserve resources for patient care. We have over 830 employees across the UK.
The Corporate Affairs directorate is a corporate function that supports and promotes the work of NHS Resolution among our indemnity scheme members and beneficiaries, system partners and other stakeholders, and ensures we have a robust approach to Corporate Governance and Knowledge and Information Management. We manage stakeholder engagement through deploying a variety of channels and communications activities and approaches relevant to each of our target audiences, ensuring that NHS Resolution leverages its unique expertise across the health and justice systems.
Corporate Affairs oversees the development of our corporate strategy, and associated performance planning and reporting. The directorate also contributes to the analysis and formulation of health and justice policy. Through all this we maximise the organisations impact in delivering fair resolution and learning from harm in support of delivering NHS Resolutions strategic objectives, namely fair resolution, data and insights, and maternity and neonatal care.
Please see our careers site for further details about us.
Job description
Job responsibilities
We are looking for someone who is/has:
- Degree educated or equivalent experience in a policy or public affairs role.
- Excellent written and communications skills.
- The ability to present complex or sensitive information clearly and concisely for different audiences.
- The ability to develop and maintain strong relations with internal and external stakeholders.
- The ability to draft and review highly complex and detailed reports, briefings and summaries.
- The ability to lead on high-profile consultation responses and support responses to sensitive inquiries on a variety of topics.
At NHS Resolution, we pride ourselves on recruiting talented individuals from a wide array of professional backgrounds. While many of our team members come from the NHS, we also welcome expertise from insurance companies, legal firms, technology sectors, and everything in between. Our commitment to diversity means we value the unique perspectives and experiences that individuals from all walks of life bring to our organisation. By fostering an inclusive environment, we ensure that our team reflects the rich diversity of the communities we serve.
What we offer in return
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Collaborative and innovative work environment.
- Work in a progressive environment towards data-driven strategies.
- A commitment to diversity, equality, and inclusion.
- Access to the NHS Pension Scheme and a minimum of 27 days Annual Leave.
- Commitment to support individuals in having a work and life balance, offering flexible working arrangements.
When joining the NHS family, there are a wealth of savings, discounts and support you will be able to access.
- 24 hours employee assistance programme from Health Assured (EAP)
- Eye care vouchers for Specsavers.
- Health service discounts.
- Blue Light card, a discount service for the emergency services and the NHS.
- Cycle to work scheme.
- Season ticket loan scheme.
To apply please provide us with a supporting statement explaining exactly what you will bring to this role and how you meet the essential criteria in terms of your background, experience, skills and career achievements to date. As well as your CV listing detailed work history and job responsibilities.
We recognise some candidates may wish to use AI to support their application. We do not prohibit such use but please clearly indicate in your application where you have used AI.
Closing date: Monday 22 July 2025
We reserve the right to close the advertisement early, should we receive sufficient applications.
You must have the right to live and work in the UK. If you require a Visa, NHS Resolution is currently unable to support sponsorship requests.
Job description
Job responsibilities
We are looking for someone who is/has:
- Degree educated or equivalent experience in a policy or public affairs role.
- Excellent written and communications skills.
- The ability to present complex or sensitive information clearly and concisely for different audiences.
- The ability to develop and maintain strong relations with internal and external stakeholders.
- The ability to draft and review highly complex and detailed reports, briefings and summaries.
- The ability to lead on high-profile consultation responses and support responses to sensitive inquiries on a variety of topics.
At NHS Resolution, we pride ourselves on recruiting talented individuals from a wide array of professional backgrounds. While many of our team members come from the NHS, we also welcome expertise from insurance companies, legal firms, technology sectors, and everything in between. Our commitment to diversity means we value the unique perspectives and experiences that individuals from all walks of life bring to our organisation. By fostering an inclusive environment, we ensure that our team reflects the rich diversity of the communities we serve.
What we offer in return
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Collaborative and innovative work environment.
- Work in a progressive environment towards data-driven strategies.
- A commitment to diversity, equality, and inclusion.
- Access to the NHS Pension Scheme and a minimum of 27 days Annual Leave.
- Commitment to support individuals in having a work and life balance, offering flexible working arrangements.
When joining the NHS family, there are a wealth of savings, discounts and support you will be able to access.
- 24 hours employee assistance programme from Health Assured (EAP)
- Eye care vouchers for Specsavers.
- Health service discounts.
- Blue Light card, a discount service for the emergency services and the NHS.
- Cycle to work scheme.
- Season ticket loan scheme.
To apply please provide us with a supporting statement explaining exactly what you will bring to this role and how you meet the essential criteria in terms of your background, experience, skills and career achievements to date. As well as your CV listing detailed work history and job responsibilities.
We recognise some candidates may wish to use AI to support their application. We do not prohibit such use but please clearly indicate in your application where you have used AI.
Closing date: Monday 22 July 2025
We reserve the right to close the advertisement early, should we receive sufficient applications.
You must have the right to live and work in the UK. If you require a Visa, NHS Resolution is currently unable to support sponsorship requests.
Person Specification
Qualifications
Essential
- Degree educated or equivalent experience in a policy or public affairs role.
Person Specification
Qualifications
Essential
- Degree educated or equivalent experience in a policy or public affairs role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
