NHS Resolution

Information Business Partner

Information:

This job is now closed

Job summary

The opportunity: We have a 12 month fixed term contract opportunity for an experienced Information Business Partner to join our team. Reporting to the Business Partner Manager this role leads on stakeholder management and being the single point of contact for specific teams. The role includes developing proof of concepts, testing and understanding data with a view of advising the business and providing insights, development and promotion of statistical and information services, and presenting results to a varied audience. The Information Business Partner will work with and manage specific teams and stakeholders to ensure delivery of business intelligence and/or data related products, tools and techniques which support the ongoing operations and strategic direction of the organisation.

Main duties of the job

What you will be doing: Provide analysis and insight to internal customers, create, modify and review bespoke reports as and when required. Analyse, understand and interpret data from multiple sources to produce information and/or reports for stakeholders. Demonstrate creative thinking to utilize the data taking into account departmental priorities to develop reports that help the organization identify actionable insights Provide specialist statistical or analytical training to staff across NHS Resolution as and when required. Have a detailed understanding of the case management systems used within NHS Resolution. What we are looking for: Educated to Masters Degree level or equivalent relevant experience in the analysis of data. Intermediate level SQL coding and Power BI Advanced level of MS Excel Proven ability to work with operational teams to identify data problems and agree negotiated outcomes/actions and extensive experience of working with a range of internal and external stakeholders. Ability to manage multiple workflows, achieve short deadlines and work to tight deadlines.

About us

Who we are: NHS Resolution is an Arms Length Body of the Department of Health & Social Care. As a not for profit part of the NHS, our purpose is to provide expertise to the NHS to resolve concerns fairly, share learning for improvement and preserve resources for patients. We have four key service areas: Claims Management: delivering expertise in handling clinical and non-clinical claims to members of our Indemnity Schemes. Practitioner Performance Advice: providing advice, support and interventions in relation to concerns about the individual performance of Doctors, Dentists and Pharmacists. Primary Care Appeals: offering an impartial tribunal service for the fair handling of Primary Care contracting services. Safety and Learning: supporting the NHS to better understand and learn from claims, concerns and disputes; to target safety activity while sharing learning across the NHS. Please see our careers site for further details about us.

Details

Date posted

24 March 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

000101

Job locations

London/Hybrid

London

Greater London

E14 4PU


Job description

Job responsibilities

Please ensure that you read the Job Description carefully and that you address each of the requirements of the post in the Person Specification.  Your application will be assessed against these criteria.

Your online application should relate to the specific position you are applying for and you are expected to highlight examples and achievements that demonstrate the competencies outlined in the Job Description and from the Job Advert in your application form. Try to keep it structured and to the point.

We are a Disability Confident Employer and welcome applications from candidates with a disability.   If your application meets the minimum criteria for the vacancy as set out in the person specification, you are guaranteed an interview.

Please note: If you require a Visa to work in the UK, NHS Resolution is currently unable to support any sponsorship requests.

What do we have to offer?

At NHS Resolution, we strive to be an employer of choice. Some of the benefits we offer include access to the NHS Pension Scheme and a minimum of 27 days Annual Leave. We are also committed to supporting individuals,  offering flexible working arrangements. Furthermore, we can offer a chance to gain extra skills and training and with regular reviews and a clear plan, all employees can develop to their full potential.

For those that wish to work from home, we ask that you check you are able to access an average internet speed (per person working from that location) of 10 Mbps download speed and at least 2 Mbps upload speed so that you can access and use our systems

Job description

Job responsibilities

Please ensure that you read the Job Description carefully and that you address each of the requirements of the post in the Person Specification.  Your application will be assessed against these criteria.

Your online application should relate to the specific position you are applying for and you are expected to highlight examples and achievements that demonstrate the competencies outlined in the Job Description and from the Job Advert in your application form. Try to keep it structured and to the point.

We are a Disability Confident Employer and welcome applications from candidates with a disability.   If your application meets the minimum criteria for the vacancy as set out in the person specification, you are guaranteed an interview.

Please note: If you require a Visa to work in the UK, NHS Resolution is currently unable to support any sponsorship requests.

What do we have to offer?

At NHS Resolution, we strive to be an employer of choice. Some of the benefits we offer include access to the NHS Pension Scheme and a minimum of 27 days Annual Leave. We are also committed to supporting individuals,  offering flexible working arrangements. Furthermore, we can offer a chance to gain extra skills and training and with regular reviews and a clear plan, all employees can develop to their full potential.

For those that wish to work from home, we ask that you check you are able to access an average internet speed (per person working from that location) of 10 Mbps download speed and at least 2 Mbps upload speed so that you can access and use our systems

Person Specification

Qualifications

Essential

  • Educated to Masters Degree level or equivalent relevant experience in the analysis of data
  • Intermediate level SQL coding and Power BI
  • Advanced level of MS Excel

Experience

Essential

  • Educated to Masters Degree level or equivalent relevant experience in the analysis of data
  • Extensive experience of working with a range of internal and external stakeholders
  • Ability to identify underlying problems by analysing information and suggest effective solutions
  • Extensive experience of analysing complex datasets
  • Experience of working in occasionally highly challenging or highly pressurized circumstances.
Person Specification

Qualifications

Essential

  • Educated to Masters Degree level or equivalent relevant experience in the analysis of data
  • Intermediate level SQL coding and Power BI
  • Advanced level of MS Excel

Experience

Essential

  • Educated to Masters Degree level or equivalent relevant experience in the analysis of data
  • Extensive experience of working with a range of internal and external stakeholders
  • Ability to identify underlying problems by analysing information and suggest effective solutions
  • Extensive experience of analysing complex datasets
  • Experience of working in occasionally highly challenging or highly pressurized circumstances.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Resolution

Address

London/Hybrid

London

Greater London

E14 4PU


Employer's website

https://resolution.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

NHS Resolution

Address

London/Hybrid

London

Greater London

E14 4PU


Employer's website

https://resolution.nhs.uk/careers/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Reporting & Analytics Manager

Steve Cain

steven.cain3@nhs.net

Details

Date posted

24 March 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

000101

Job locations

London/Hybrid

London

Greater London

E14 4PU


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