Job summary
Join NHS Resolution: Be Part of Our Transformation
Step into a pivotal role at NHS Resolution as we revolutionise our core information systems. Were transitioning from legacy, on-premise case management to state-of-the-art, cloud-based SaaS solutions. Your expertise will be essential in maintaining and supporting our legacy systems during this transformative period.
You'll be joining a dynamic department with a clear purpose and drive. Our team is divided into four key areas: Digital, Data, Technology, and Transformation & Information Assurance.
We empower NHS Resolution with cutting-edge digital, data, and technology tools to achieve its strategic goals. Our approach is defined by being Frictionless, Intelligent, and Time-proof.
Main duties of the job
Expert Support & Maintenance: You'll provide expertise, ongoing support, and end-to-end maintenance for legacy case management systems in collaboration with the software provider.
Collaborative
Knowledge Building: You'll work closely with a multidisciplinary team, including suppliers, business users, and NHS Resolution technical teams, to build in-house knowledge and experience in the legacy systems, facilitating support duties and assisting in system decommissioning.
Hybrid Support System Development: You'll lead the development of a hybrid support system, ensuring appropriate documentation and monitoring systems are in place to support the organisations strategic outcomes.
IM&T Infrastructure Management: You'll manage, support, and administer the organisations IM&T infrastructure within your area of specialism, ensuring technology services are delivered in line with Service Level Agreements.
About us
We are NHS Resolution, an arms length body operating under the Department of Health and Social Care. At our core, we specialise in claims management, dispute resolution, and knowledge sharing within the NHS. Our purpose is to provide expertise to the NHS to resolve concerns fairly, share learning for improvement and preserve resources for patient care.
Please see our careers site for further details about us https://jobs.resolution.nhs.uk/
Job description
Job responsibilities
Step into a pivotal role at NHS Resolution as we revolutionise our core information systems. Were transitioning from legacy, on-premise case management to state-of-the-art, cloud-based SaaS solutions. Your expertise will be essential in maintaining and supporting our legacy systems during this transformative period.
- You'll be joining a dynamic department with a clear purpose and drive. Our team is divided into four key areas: Digital, Data, Technology, and Transformation & Information Assurance.
- We empower NHS Resolution with cutting-edge digital, data, and technology tools to achieve its strategic goals. Our approach is defined by being Frictionless, Intelligent, and Time-proof.
What were looking for
-
Degree level or other qualification or evidence of relevant on-job qualification, e.g. Informatics, Software Engineering, Computer Science, or Systems Engineering at Bachelor level
-
Excellent software development skills
-
Experience and excellent skills including software development good practices (version control, tests, etc.)
-
Experience of communicating and influencing at a senior level including the ability to articulate technical content to non-technical colleagues and senior managers
-
Experience of legacy case management platforms e.g. SQL management & replication, SQL scripts, IIS Web Services, SharePoint (on-premise & Cloud), API Integrations, Windows Server OS
-
You'll be an expert with comprehensive knowledge in the technical areas given in the person specification
-
Significant specialist experience of advanced systems development life cycle, design, and testing using a variety of design patterns
-
Experience of preparing detailed technical documentation and governance frameworks
-
Previous experience of decommissioning IT work including platform removal projects
We recognise some candidates may wish to use AI to support their application. We do not prohibit such use but please clearly indicate in your application where you have used AI
Job description
Job responsibilities
Step into a pivotal role at NHS Resolution as we revolutionise our core information systems. Were transitioning from legacy, on-premise case management to state-of-the-art, cloud-based SaaS solutions. Your expertise will be essential in maintaining and supporting our legacy systems during this transformative period.
- You'll be joining a dynamic department with a clear purpose and drive. Our team is divided into four key areas: Digital, Data, Technology, and Transformation & Information Assurance.
- We empower NHS Resolution with cutting-edge digital, data, and technology tools to achieve its strategic goals. Our approach is defined by being Frictionless, Intelligent, and Time-proof.
What were looking for
-
Degree level or other qualification or evidence of relevant on-job qualification, e.g. Informatics, Software Engineering, Computer Science, or Systems Engineering at Bachelor level
-
Excellent software development skills
-
Experience and excellent skills including software development good practices (version control, tests, etc.)
-
Experience of communicating and influencing at a senior level including the ability to articulate technical content to non-technical colleagues and senior managers
-
Experience of legacy case management platforms e.g. SQL management & replication, SQL scripts, IIS Web Services, SharePoint (on-premise & Cloud), API Integrations, Windows Server OS
-
You'll be an expert with comprehensive knowledge in the technical areas given in the person specification
-
Significant specialist experience of advanced systems development life cycle, design, and testing using a variety of design patterns
-
Experience of preparing detailed technical documentation and governance frameworks
-
Previous experience of decommissioning IT work including platform removal projects
We recognise some candidates may wish to use AI to support their application. We do not prohibit such use but please clearly indicate in your application where you have used AI
Person Specification
Qualifications
Essential
- Degree level or other qualification or evidence of relevant on-job qualification, e.g. Informatics, Software Engineering, Computer Science, or Systems Engineering at Bachelor level
- Excellent software development skills
- Experience and excellent skills including software development good practices (version control, tests, etc.)
- Experience of communicating and influencing at a senior level including the ability to articulate technical content to non-technical colleagues and senior managers
- Experience of legacy case management platforms e.g. SQL management & replication, SQL scripts, IIS Web Services, SharePoint (on-premise & Cloud), API Integrations, Windows Server OS
- You'll be an expert with comprehensive knowledge in the technical areas given in the person specification
Desirable
Experience
Essential
- Significant specialist experience of advanced systems development life cycle, design, and testing using a variety of design patterns
- Previous experience of decommissioning IT work including platform removal projects
- Experience of preparing detailed technical documentation and governance frameworks
Desirable
Person Specification
Qualifications
Essential
- Degree level or other qualification or evidence of relevant on-job qualification, e.g. Informatics, Software Engineering, Computer Science, or Systems Engineering at Bachelor level
- Excellent software development skills
- Experience and excellent skills including software development good practices (version control, tests, etc.)
- Experience of communicating and influencing at a senior level including the ability to articulate technical content to non-technical colleagues and senior managers
- Experience of legacy case management platforms e.g. SQL management & replication, SQL scripts, IIS Web Services, SharePoint (on-premise & Cloud), API Integrations, Windows Server OS
- You'll be an expert with comprehensive knowledge in the technical areas given in the person specification
Desirable
Experience
Essential
- Significant specialist experience of advanced systems development life cycle, design, and testing using a variety of design patterns
- Previous experience of decommissioning IT work including platform removal projects
- Experience of preparing detailed technical documentation and governance frameworks
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
