Records Reviewer

Job summary

NHS Resolution (NHSR) is a not-for-profit part of the NHS working for health care providers to resolve claims fairly and to share learning across the NHS and beyond. We provide a supportive environment for our staff with specialist training and the opportunity for personal development.

Ensuring we continue to have the right people, in the right roles with the right behaviors with access to the right opportunities, exposure, stretch and development to deliver an effective service is crucial.

We are therefore recruiting to a Records Reviewer role to join the Knowledge and Information Management Team on a permanent basis.

This exciting role will be responsible for undertaking the review of NHSR records to ensure that NHSR complies with the Public Records Act, the Freedom of Information Act and the Data Protection Act. The post holders main responsibility is to conduct The National Archives (TNA) records review process and to make their recommendations.

In addition to having basic knowledge and understanding of records management, and excellent organisational skills the Records Reviewer will demonstrate the following competencies:

• Ability to work as a team member and collaboratively with other
• The ability to assimilate and assess large amounts of information quickly
• Excellent attention to detail and observational skills
• Excellent decisions making skills
• Good verbal and written communication skills
• Ability to maintain relationships with internal and external stakeholders

Main duties of the job

The Records Reviewer is responsible for undertaking the review of the organisations records to ensure that NHSR complies with the Public Records Act (PRA). The PRA requires NHSR to identify and select records for permanent preservation of information of historical value and to ensure their transfer into the custody of TNA.

The post holders main responsibility is to review paper and electronic records. This involves the following:

• The identification and requisition of records from the appropriate archives
• Recognising those records which are likely to be required by the organisation
• Selecting those records that should be permanently preserved and to TNA, after review for any sensitive information.

During the review process will select those worthy of permanent preservation. With those records (or elements of records) selected for transfer to TNA which remain sensitive and which should not be released to the public prematurely, will have the appropriate exemptions applied for approval by the Advisory Council.

Also responsible for the disposing of files in accordance with the authorised decisions of the Records Officer and Analyst. For either onward transmission to TNA for permanent preservation, return to the Archives for destruction or administrative retention if less than 20 years old, or for the appropriate Retention Instruments to be applied for redaction or retention due to sensitivity.

Please see the attached a Job description for more information.

About us

NHS Resolution is an Arms Length Body of the Department of Health & Social Care. As a not for profit part of the NHS, our purpose is to provide expertise to the NHS to resolve concerns fairly, share learning for improvement and preserve resources for patients. We have four key service areas:

• Claims Management: delivering expertise in handling clinical and non-clinical claims to members of our Indemnity Schemes.
• Practitioner Performance Advice: providing advice, support and interventions in relation to concerns about the individual performance of Doctors, Dentists and Pharmacists.
• Primary Care Appeals: offering an impartial tribunal service for the fair handling of Primary Care contracting services.
• Safety and Learning: supporting the NHS to better understand and learn from claims, concerns and disputes; to target safety activity while sharing learning across the NHS.

What do we have to offer?

At NHS Resolution, we strive to be an employer of choice. Some of the benefits we offer include access to the NHS Pension Scheme and a minimum of 27 days Annual Leave. We are also committed to support individuals in having a work and life balance, offering flexible working arrangements. Furthermore, we can offer a chance to gain extra skills and training and with regular reviews and a clear plan, all employees can develop to their full potential.