Job summary
  The successful candidate will play an integral role within
the team in ensuring that the food is prepared, delivered and the department is
cleaned to the highest standard. Previous catering and barista trained is
desirable for this post
Successful post holders will be responsible for the
provision of catering services within all areas of Catering, and to ensure that
areas are safe and hygienic at all times. All staff would be part of a team and
have the ability to use a degree of initiative to prioritize and organise the
daily duties, whilst maintaining a professional approach at all times regardless
of the situation. Post holders will be also be expected to be flexible to the
needs of the service.
The successful applicant will have :
 Previous catering experience in a fast paced environment 
 Sound knowledge of food hygiene regulations
 Demonstrate a can do attitude
 Excellent communication and customer care skills
 Level 2 Certificate in Food Hygiene
  Main duties of the job
  Service Delivery
 To work under the direction of the Retail Services
Supervisor/Manager and assist in the preparation of nutritious and appetizing
meals and snacks for staff and visitors, according to planned menu using
specified recipes, methods and systems for cook chill catering to the highest possible standards 
nutritional, temperature, quality, presentation, hygiene and safety and
allergen regulations 
 To be involved in the preparation of all retail and buffet
products, adhering strictly to standard recipes, methods and production
planning adhered to.
 Ensure high standards of food quality from point of
purchase to meal preparation, cooking and service, ensuring quality control
process throughout. 
 To operate the electronic tills and the handling of cash 
 To work within the coffee shop outlet after full training
with the barista style machines
 To assist in temperature monitoring and recording of all
produced meals/foodstuffs and food storage equipment in accordance with
standards as laid down in the Catering Departments Policies and Procedures and
Hazard Analysis Critical Control Points(HACCP) 
 Assist with receipt, quality assurance and
stock control of goods
  About us
  SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.
SCL offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:
  - A Competitive salary
   - Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
   - Night Shift Working Allowances (where appropriate)
   - Bank Holiday Working Allowances (where appropriate)
  
 Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only
      
      
  
    Job description
    Job responsibilities
     To support
and assist the Retail Supervisor and Retail Manager in the provision of a
highly professional catering service within the retail units at University
Hospital North Durham and to ensure that high quality standards are met at all
times 
 To follow
the policies and procedures laid down by the retail services in the day to day
operational management of retail and to ensure a high quality and cost
effective service
 To ensure
that food safety regulations are adhered to at all times.
 Provide
and maintain a highly customer focused restaurant facility.
 Ensure
that communication channels are maintained between appropriate staff / visitor
/ patient groups with regard to patient feeding.
 Work in a
safe manner so that no other persons are put at risk whilst completing the
required duties.
 Initially
deal with any complaints / comments regarding the service in a courteous manner
from Trust staff or patients.
Developing staff preferences, promoting flexible working arrangements,
and encourage change of working practice following major life changing
events. 
   
  
    
      
        Job description
      
    
    
      Job responsibilities
       To support
and assist the Retail Supervisor and Retail Manager in the provision of a
highly professional catering service within the retail units at University
Hospital North Durham and to ensure that high quality standards are met at all
times 
 To follow
the policies and procedures laid down by the retail services in the day to day
operational management of retail and to ensure a high quality and cost
effective service
 To ensure
that food safety regulations are adhered to at all times.
 Provide
and maintain a highly customer focused restaurant facility.
 Ensure
that communication channels are maintained between appropriate staff / visitor
/ patient groups with regard to patient feeding.
 Work in a
safe manner so that no other persons are put at risk whilst completing the
required duties.
 Initially
deal with any complaints / comments regarding the service in a courteous manner
from Trust staff or patients.
Developing staff preferences, promoting flexible working arrangements,
and encourage change of working practice following major life changing
events. 
     
   
      
  
    Person Specification
    
    
      
        
          Qualifications
        
      
      
      Essential
      
        
        - Level 2 Certificate in Food Hygiene (E) Basic English and maths (E)                         A good standard of literacy and numeracy (E)
 
        
      
      
      
        Desirable
        
      
    
    
      
        
          Special Skills & Knowledge
        
      
      
      Essential
      
        
        - Natural & enthusiastic staff member(E) 
 
        
        - Ability to follow clear instructions and feedback to senior staff  (E)       Committed to quality customer care/delivering excellent customer service.(E)                                           
 
        
        - Effective interpersonal skills (E)               
 
        
        - Able to work with minimal supervision following set procedures. (E)             Flexible approach to work and adaptable to change(E)                                            Good manual dexterity, physical fitness(E)                                                     Good timekeeping(E)                             
 
        
        - Basic numeracy(E)                        
 
        
        - Knowledge of food safety and allergen  regulations  (E)
 
        
      
      
      
    
    
      
        
          Special Requirements
        
      
      
      Essential
      
        
        - Ability to work shifts and weekends and have flexibility to needs of the service(E)
 
        
      
      
      
    
    
      
        
          Statutory Registration 
        
      
      
      Essential
      
      
      
    
    
      
        
          Experience
        
      
      
      Essential
      
        
        - Catering / Retail catering experience
 
        
      
      
      
    
   
  
    
      
        Person Specification
      
    
    
      
      
        
          
            Qualifications
          
        
        
        Essential
        
          
          - Level 2 Certificate in Food Hygiene (E) Basic English and maths (E)                         A good standard of literacy and numeracy (E)
 
          
        
        
        
          Desirable
          
        
      
      
        
          
            Special Skills & Knowledge
          
        
        
        Essential
        
          
          - Natural & enthusiastic staff member(E) 
 
          
          - Ability to follow clear instructions and feedback to senior staff  (E)       Committed to quality customer care/delivering excellent customer service.(E)                                           
 
          
          - Effective interpersonal skills (E)               
 
          
          - Able to work with minimal supervision following set procedures. (E)             Flexible approach to work and adaptable to change(E)                                            Good manual dexterity, physical fitness(E)                                                     Good timekeeping(E)                             
 
          
          - Basic numeracy(E)                        
 
          
          - Knowledge of food safety and allergen  regulations  (E)
 
          
        
        
        
      
      
        
          
            Special Requirements
          
        
        
        Essential
        
          
          - Ability to work shifts and weekends and have flexibility to needs of the service(E)
 
          
        
        
        
      
      
        
          
            Statutory Registration 
          
        
        
        Essential
        
        
        
      
      
        
          
            Experience
          
        
        
        Essential
        
          
          - Catering / Retail catering experience
 
          
        
        
        
      
     
   
      
  
    Disclosure and Barring Service Check
    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.