Job summary
An
excellent opportunity has arisen for an enthusiastic, self-motivated and
committed individual to influence and contribute as part of the award winning
Catering Services at University Hospital North Durham. The successful applicant
will be working at ward level for the provision of beverages and meal services
to patients within Darlington Memorial Hospital. Successful applicants will be
expected to display their ability to operate in a very bust environment whilst
maintaining excellent levels of customer service and the ability to ensure that
all patients are receiving good nutritional food.
The successful applicant
will have :
Previous catering experience in a fast paced environment
Sound knowledge of food hygiene regulations
Demonstrate a can do attitude
Excellent communication and customer care skills
Level 2 Certificate in Food
Hygiene
Main duties of the job
To work under the direction of the Food
Services Manager in the reheating of nutritious and appetizing meals for all
patients, to the highest possible standards nutritional, temperature,
quality, presentation, hygiene and safety
To be involved in the electronic patient meal
ordering
Ensure high standards of food service, reheating
of food and ensuring quality control process throughout.
To ensure temperature monitoring and recording of
all reheating of food in accordance with standards as laid down in the
Catering Departments Policies and Procedures and Hazard Analysis Critical
Control Points(HACCP)
Assist with receipt, quality assurance and stock
control of goods received from the Central Production Unit (CPU). Correct
storage and security of goods, adhering to stock rotation practices in
accordance with kitchen HACCP.
Assist in Hygiene Audits and Cleaning Schedules
inspections for your area of work is completed weekly, liaising with the Food
Service Supervisors to ensure that any remedial work is carried out.
To assist in the general cleaning of crockery and
kitchen utensils using the dishwashing machine and by hand when required.
About us
SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.
SCL offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:
- A Competitive salary
- Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
- Night Shift Working Allowances (where appropriate)
- Bank Holiday Working Allowances (where appropriate)
Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only
Job description
Job responsibilities
To support and assist the Food Services
Supervisor and Food Service Manager in the provision of a highly professional
catering service at University Hospital North Durham and to ensure that high
quality standards are met at all times
To follow the policies and
procedures laid down by the catering services in the day to day operational
management of food service and to ensure a high quality and cost effective
service
To ensure that food safety
and allergen regulations are adhered to at all times.
Provide and maintain a
highly customer focused service to all users
Ensure that communication
channels are maintained between appropriate staff / visitor / patient groups
with regard to patient catering.
Work in a safe manner so
that no other persons are put at risk whilst completing the required duties.
Initially deal with any
complaints / comments regarding the service in a courteous manner from Trust
staff or patients.
Developing
staff preferences, promoting flexible working arrangements, and encourage
change of working practice following major life changing events.
Job description
Job responsibilities
To support and assist the Food Services
Supervisor and Food Service Manager in the provision of a highly professional
catering service at University Hospital North Durham and to ensure that high
quality standards are met at all times
To follow the policies and
procedures laid down by the catering services in the day to day operational
management of food service and to ensure a high quality and cost effective
service
To ensure that food safety
and allergen regulations are adhered to at all times.
Provide and maintain a
highly customer focused service to all users
Ensure that communication
channels are maintained between appropriate staff / visitor / patient groups
with regard to patient catering.
Work in a safe manner so
that no other persons are put at risk whilst completing the required duties.
Initially deal with any
complaints / comments regarding the service in a courteous manner from Trust
staff or patients.
Developing
staff preferences, promoting flexible working arrangements, and encourage
change of working practice following major life changing events.
Person Specification
Special Requirements
Essential
- Ability to work shifts and weekends and have flexibility to needs of the service(E)
Desirable
Qualifications
Essential
- Level 2 Certificate in Food Hygiene (E) Basic English and maths (E) A good standard of literacy and numeracy (E)
- Health and Safety
- Application Form & Interview
Desirable
Experience
Essential
Special Skills and Knowledge
Essential
- Natural & enthusiastic staff member(E)
- Ability to follow clear instructions and feedback to senior staff (E) Committed to quality customer care/delivering excellent customer service.(E)
- Effective interpersonal skills (E)
- Able to work with minimal supervision following set procedures. (E) Flexible approach to work and adaptable to change(E) Good manual dexterity, physical fitness(E) Good timekeeping(E)
- Basic numeracy(E)
- Knowledge of food safety and allergen regulations (E)
Statutory Registration
Essential
Person Specification
Special Requirements
Essential
- Ability to work shifts and weekends and have flexibility to needs of the service(E)
Desirable
Qualifications
Essential
- Level 2 Certificate in Food Hygiene (E) Basic English and maths (E) A good standard of literacy and numeracy (E)
- Health and Safety
- Application Form & Interview
Desirable
Experience
Essential
Special Skills and Knowledge
Essential
- Natural & enthusiastic staff member(E)
- Ability to follow clear instructions and feedback to senior staff (E) Committed to quality customer care/delivering excellent customer service.(E)
- Effective interpersonal skills (E)
- Able to work with minimal supervision following set procedures. (E) Flexible approach to work and adaptable to change(E) Good manual dexterity, physical fitness(E) Good timekeeping(E)
- Basic numeracy(E)
- Knowledge of food safety and allergen regulations (E)
Statutory Registration
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
