Job summary
The
Systems Support Officers post is part of CDD Services Procurement Information
Team and is responsible for the provision of an effective, efficient and
professional procurement system and information service to all stakeholder
organisations.
Main duties of the job
To undertake all system administration duties in relation
to the electronic purchase order system which will include user setup,
profiles, branch / delivery setup and template maintenance, etc.
Resolution of all helpdesk calls
from Cardea end-users and subsequent logging and maintenance of electronic
database.
Provide support and advice to CDD Services procurement team
members on electronic supplier catalogues, regarding price compliance,
amendments, additions, deletions.
To become fully conversant with
Trust SFIs, operational policies and procedures to ensure all purchases comply
with relevant guidance.
Liaises directly with suppliers to progress
catalogue and information requirements to achieve both quality and VfM outcomes
for the Trust and/or stakeholder Organisations.
About us
CDD Services / SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.
CDD Services offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:
- A Competitive salary
- Excellent Performance Related Bonus Scheme
- Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
- Night Shift Working Allowances (where appropriate)
- Bank Holiday Working Allowances (where appropriate)
Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only.
Job description
Job responsibilities
The post holder will report directly to the Systems Manager
and will work closely with all procurement, purchasing and materials management
staff within CDD Services.
The post holder will provide an effective and efficient
procurement system and information service to all CDD Services
stakeholders.
The post holder will interact with a range of stakeholders
across the consortium in performing their function in line Trust standards and
industry best practice.
The post holder must have an understanding of the
stakeholder organisations SFIs and associated polices.
The post holder will attend stakeholders meetings to support
the effective delivery of the service.
The post holder will have a working knowledge of electronic
purchasing systems and the ability to actively manage their workload within
such systems.
Participates in audits and information requested (including
FOI) relating to purchasing activity within CDD Services.
Job description
Job responsibilities
The post holder will report directly to the Systems Manager
and will work closely with all procurement, purchasing and materials management
staff within CDD Services.
The post holder will provide an effective and efficient
procurement system and information service to all CDD Services
stakeholders.
The post holder will interact with a range of stakeholders
across the consortium in performing their function in line Trust standards and
industry best practice.
The post holder must have an understanding of the
stakeholder organisations SFIs and associated polices.
The post holder will attend stakeholders meetings to support
the effective delivery of the service.
The post holder will have a working knowledge of electronic
purchasing systems and the ability to actively manage their workload within
such systems.
Participates in audits and information requested (including
FOI) relating to purchasing activity within CDD Services.
Person Specification
Experience
Essential
- Working experience of operating within organisational policies.
- Experience of working in a team environment or equivalent.
- Experience of working to both agreed individual and team targets.
- Experience of analysing basic information and spend data to support decision making.
Qualifications
Essential
- NVQ Level 3 (in appropriate subject) or a Diploma in IM&T or equivalent experience.
- Working experience of Information systems
Desirable
- Working experience of Purchasing and Finance systems.
Special Skills & Knowledge
Essential
- Base level knowledge of operating within organisational policies, such as, Standing Financial Instructions.
- Ability to work in accordance with the set standards, such as, responding to queries within 48 hours.
- Ability to expedite information from systems.
- Ability to enter data, manipulate information and interpret outputs.
- Ability to resolve helpdesk queries.
- Ability to clearly communicate with a variety of stakeholders (internal and external).
- Ability analyse basic spend and product data.
- Ability to provide support and guidance to end-users.
- Ability to plan and prioritise own work.
- IT skills literate in Microsoft packages, including Outlook and Word
- Must be pragmatic and structured.
Person Specification
Experience
Essential
- Working experience of operating within organisational policies.
- Experience of working in a team environment or equivalent.
- Experience of working to both agreed individual and team targets.
- Experience of analysing basic information and spend data to support decision making.
Qualifications
Essential
- NVQ Level 3 (in appropriate subject) or a Diploma in IM&T or equivalent experience.
- Working experience of Information systems
Desirable
- Working experience of Purchasing and Finance systems.
Special Skills & Knowledge
Essential
- Base level knowledge of operating within organisational policies, such as, Standing Financial Instructions.
- Ability to work in accordance with the set standards, such as, responding to queries within 48 hours.
- Ability to expedite information from systems.
- Ability to enter data, manipulate information and interpret outputs.
- Ability to resolve helpdesk queries.
- Ability to clearly communicate with a variety of stakeholders (internal and external).
- Ability analyse basic spend and product data.
- Ability to provide support and guidance to end-users.
- Ability to plan and prioritise own work.
- IT skills literate in Microsoft packages, including Outlook and Word
- Must be pragmatic and structured.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
CDD Services (Synchronicity Care Ltd)
Address
The Centre For Health
Traynor Way
Whitehouse Business Park
Peterlee
County Durham
SR8 2RU
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
