Bank Catering Coordinator

CDD Services (Synchronicity Care Ltd)

Information:

This job is now closed

Job summary

Since this job has gone live the SCL terms and conditions have been updated and the new hourly rate for this role is £11.37.

An excellent opportunity has arisen for an enthusiastic, self-motivated and committed individual to influence and contribute as part of the award winning Catering Services at Darlington Memorial Hospital.

The post holder will be responsible for the effective and efficient day-to-day administrative functions within the CPU Department, as required by the Head of Catering.

Main duties of the job

The post holder shall work unsupervised and will provide admin support to the Facility. The post holder will be primarily responsible for the effective and administrative and clerical support service to the CPU Department, ensuring communications channels are maintained between appropriate staff/visitor/patient groups with regard to operational services Manager.

About us

CDD Services / SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.

CDD Services offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:

  • A Competitive salary
  • Excellent Performance Related Bonus Scheme
  • Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
  • Night Shift Working Allowances (where appropriate)
  • Bank Holiday Working Allowances (where appropriate)

Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only.

Date posted

22 June 2023

Pay scheme

Other

Salary

£10.83 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

M9439-23-0054

Job locations

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX


Job description

Job responsibilities

Provide a full range of admin support to the Head of Catering/Catering Managers working with minimal supervision.

Deal with telephone enquiries, taking and conveying messages appropriately and redirecting inappropriate calls to support staff.

Operate efficient and up-to-date administrative systems and processes for all office tasks.

Maintain accurate and timely data entry to databases to meet service requirements.

Prioritise own workload to meet the needs of the Catering service, Facilities Manager and Catering Managers and ensure all deadlines are met.

Provide cover for any other member of clerical staff within the Facilities Department.

Maintain general stationary and controlled stationery stock levels.

Maintain and organise filing and reference systems within the department.

Comply with the Trusts Standing Orders, Policies and Procedures.

Place orders on Trust software (Cardea) for service needs of Facilities, including receipt of service lines for services provided throughout the Trust.

Open, sort and distribute mail.

Liaise with external Customers regarding cook-chill orders and input these orders onto dedicated catering software.

Provide production runs to CPU including usage reports, recipes, labels and delivery notes adhering to strict deadlines on a daily basis using dedicated catering software.

Maintain stock control system on dedicated catering software by input of all supplier invoice/delivery notes and all store issues to internal and external customers. Also conduct stock takes and investigate any discrepancies as necessary.

Creation of new templates and amendment of existing ones on dedicated catering software for commodities, recipes, menus and cook-chill plans as necessary.

Staff Timesheets - Preparation of all electronic timesheet information, recording and forwarding to Salaries & Wages to supplied deadlines. Liaise with Salaries & Wages in relation to pay queries, starters/leavers, and changes to contract.

Process any outstanding Invoices ready for payment by Accounts payable using Trust software and liaise with Accounts Payable staff and suppliers regarding any queries regarding payment.

Input all Catering staff expense claims using Trust software.

Supply data to Catering Managers regarding amounts and costs of patients meals, cpu production, income and expenditure as required.

Booking and communication of all hospitality requests provided by Hollies Restaurant throughout the Trust.

Calculate and raise timely recharges for both internal and external customers and communicate to Finance Department.

Any other duties required ensuring the efficient operation of the Service.

Job description

Job responsibilities

Provide a full range of admin support to the Head of Catering/Catering Managers working with minimal supervision.

Deal with telephone enquiries, taking and conveying messages appropriately and redirecting inappropriate calls to support staff.

Operate efficient and up-to-date administrative systems and processes for all office tasks.

Maintain accurate and timely data entry to databases to meet service requirements.

Prioritise own workload to meet the needs of the Catering service, Facilities Manager and Catering Managers and ensure all deadlines are met.

Provide cover for any other member of clerical staff within the Facilities Department.

Maintain general stationary and controlled stationery stock levels.

Maintain and organise filing and reference systems within the department.

Comply with the Trusts Standing Orders, Policies and Procedures.

Place orders on Trust software (Cardea) for service needs of Facilities, including receipt of service lines for services provided throughout the Trust.

Open, sort and distribute mail.

Liaise with external Customers regarding cook-chill orders and input these orders onto dedicated catering software.

Provide production runs to CPU including usage reports, recipes, labels and delivery notes adhering to strict deadlines on a daily basis using dedicated catering software.

Maintain stock control system on dedicated catering software by input of all supplier invoice/delivery notes and all store issues to internal and external customers. Also conduct stock takes and investigate any discrepancies as necessary.

Creation of new templates and amendment of existing ones on dedicated catering software for commodities, recipes, menus and cook-chill plans as necessary.

Staff Timesheets - Preparation of all electronic timesheet information, recording and forwarding to Salaries & Wages to supplied deadlines. Liaise with Salaries & Wages in relation to pay queries, starters/leavers, and changes to contract.

Process any outstanding Invoices ready for payment by Accounts payable using Trust software and liaise with Accounts Payable staff and suppliers regarding any queries regarding payment.

Input all Catering staff expense claims using Trust software.

Supply data to Catering Managers regarding amounts and costs of patients meals, cpu production, income and expenditure as required.

Booking and communication of all hospitality requests provided by Hollies Restaurant throughout the Trust.

Calculate and raise timely recharges for both internal and external customers and communicate to Finance Department.

Any other duties required ensuring the efficient operation of the Service.

Person Specification

Qualifications

Essential

  • High degree of numeracy and well developed information handling and information technology skills.
  • Proficient in IT and use of microsoft packages, word, excel and outlook

Desirable

  • NVQ in Business and Administration Effective interpersonal skills

Experience

Essential

  • Experience of liaising with external agencies and contractors. Capacity to work to tight deadlines in a high pressure environment whilst continuing to deliver high quality work

Desirable

  • Experience in the use of Datasym system Experience in the Stevens Traceability system Experience of use of Cardea Experience in dealing with timesheets and payroll information

Special Skills & Knowledge

Essential

  • Ability to follow clear instructions and feedback to senior staff Self-motivated with drive and initiative with positive approach to career and personal development.

Desirable

  • Knowledge of data protection and the Caldicott principles

Special Requirements

Essential

  • Ability to work independently
  • High level of interpersonal and organisational skills

Desirable

  • Flexibility to adapt to changing role within busy catering department. Undertake any training as required.
Person Specification

Qualifications

Essential

  • High degree of numeracy and well developed information handling and information technology skills.
  • Proficient in IT and use of microsoft packages, word, excel and outlook

Desirable

  • NVQ in Business and Administration Effective interpersonal skills

Experience

Essential

  • Experience of liaising with external agencies and contractors. Capacity to work to tight deadlines in a high pressure environment whilst continuing to deliver high quality work

Desirable

  • Experience in the use of Datasym system Experience in the Stevens Traceability system Experience of use of Cardea Experience in dealing with timesheets and payroll information

Special Skills & Knowledge

Essential

  • Ability to follow clear instructions and feedback to senior staff Self-motivated with drive and initiative with positive approach to career and personal development.

Desirable

  • Knowledge of data protection and the Caldicott principles

Special Requirements

Essential

  • Ability to work independently
  • High level of interpersonal and organisational skills

Desirable

  • Flexibility to adapt to changing role within busy catering department. Undertake any training as required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Food Production manager

Claire Jeffrey

claire.jeffrey2@nhs.net

01325743637

Date posted

22 June 2023

Pay scheme

Other

Salary

£10.83 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

M9439-23-0054

Job locations

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX


Supporting documents

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