Job summary
Cleaning Supervisor
Department ADMK sites including Oak Ward, Imaging and other
Band 4 £27,485 - £30,162 Per annum
Hours; 37.5 per week, all MKUH roles will be considered for flexible working
Are you customer focused and do you have previous supervisory cleaning experience, preferably within healthcare?
Have you previously worked, or willing to learn, general cleaning supervisor duties in a patient environment, and are you passionate about delivering high cleaning standards for NHS patients?
ADMK are looking to recruit experienced domestic supervisory staff to oversee teams of a mix of full-time, flexible and shift, hospital cleaners.We are recruiting immediate hires and registering interest for future positions including for occasional shifts working from our newly establishing bank of staff.
Candidates without supervisory experience might wish to consider applying for other roles we are also advertising, in the knowledge that as we grow there will be opportunity to develop with us.
Reporting to the ADMK Operations Manager, you will work in a healthcare setting, overseeing all members of the domestic team to create a clean and safe environment that enhances the appearance of the facility.
Please note that we are not able to offer sponsorship for this role.
Interview: 03 February 2026
Main duties of the job
'We care We communicate We collaborate We contribute'
The post holder will be responsible for providing first line supervisory support for staff involved with the delivery of domestic services at ADMK sites including Oak Ward, Imaging and other.
Primary duties will include the day to day management supervision and working with a team of domestic staff, monitoring standards of cleanliness within the areas of reasonability and liaising with the service users to ensure practices and procedures are maintained to national standards of cleanliness.
The post holder will be responsible for the efficient and effective running of a team of domestic staff and will be expected to lead the team with high motivation and enthusiasm while acting as the first point of contact for staff management issues.
The post holder will develop and maintain an effective working relationship with other department managers, ward matrons and their respective team and inform the ADMK Operations Manager of any change(s) affecting their designated area(s).
The post holder will be required to have a hands-on approach and working with its team in the discharge of their duties and will be responsible for undertaking first stage Quality control in Ward/Departmental areas on a daily basis, ensuring that specified standards are maintained according to the National Standards.
Post holders will also be required to work without supervision and use a high level of initiative in decision making.
About us
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
Free on-site parking
Free tea and coffee
Great flexible working opportunities
Discounted gym membership
Generous annual leave and pension scheme
On site nursery (chargeable)
Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients
The hospital is undergoing significant investment and development including a new surgical ward.
Job description
Job responsibilities
Main duties and responsibilities
General Management
Manage allocation of staff to areas of responsibility, by forward and daily planning of available staff. Complete worked hours tracking documentation to accurately reflect staff allocation.
Organise and chair team meetings with domestic staff at regular intervals.
Service Management
To be conversant with the running of the whole domestic operation in the hospital to be able to cover for colleagues during periods of absence
Ensure that all resources needed by domestic staff for the discharge of their duties are available and used in accordance with all health and safety instruction.
Communications
The post holder will be required to communicate verbally and face-to-face with members of staff, ward managers and their team, patient and the general public throughout the New Cancer Centre.
Dealing with complaints from staff and service users in the first instance and escalating any unresolved issue(s) to the ADMK facilities manager.
Health, Safety and Security
Ensure domestic staff adhere to Health and Safety policies and procedures e.g. Control of Substances Hazardous to Health (COSHH) regulations, food hygiene regulations, waste management regulation etc.
Other Duties
Understand and manage situations which may arise as a result of stress related issues when dealing with patients, visitors and staff. Such incidents will require high levels of diplomacy, tact and negotiating skills.
Maintain high standards of personal presentation and hygiene during the performance of their duties.
Please refer to the Job Description for further details
Job description
Job responsibilities
Main duties and responsibilities
General Management
Manage allocation of staff to areas of responsibility, by forward and daily planning of available staff. Complete worked hours tracking documentation to accurately reflect staff allocation.
Organise and chair team meetings with domestic staff at regular intervals.
Service Management
To be conversant with the running of the whole domestic operation in the hospital to be able to cover for colleagues during periods of absence
Ensure that all resources needed by domestic staff for the discharge of their duties are available and used in accordance with all health and safety instruction.
Communications
The post holder will be required to communicate verbally and face-to-face with members of staff, ward managers and their team, patient and the general public throughout the New Cancer Centre.
Dealing with complaints from staff and service users in the first instance and escalating any unresolved issue(s) to the ADMK facilities manager.
Health, Safety and Security
Ensure domestic staff adhere to Health and Safety policies and procedures e.g. Control of Substances Hazardous to Health (COSHH) regulations, food hygiene regulations, waste management regulation etc.
Other Duties
Understand and manage situations which may arise as a result of stress related issues when dealing with patients, visitors and staff. Such incidents will require high levels of diplomacy, tact and negotiating skills.
Maintain high standards of personal presentation and hygiene during the performance of their duties.
Please refer to the Job Description for further details
Person Specification
Qualifications and knowledge
Essential
- Understanding of how to communicate any concerns about your working tasks in an effective manner
- Supervisory experience
- Knowledge of how to lead a team and to gain their confidence about fairness, organisational ability
Desirable
- Control of Substances Hazardous to Health (COSH)
- Infection control knowledge and understanding relating to maintaining a safe clean environment
Experience
Essential
- Experience of working in healthcare environment in a supervisory capacity
- Demonstrable experience of delivering a quality service as part of a team and by leading it
Desirable
- Liaison with others who work in the same environment to support and encourage each other
Skills
Essential
- Ability to demonstrate communication skills and be confident in dealing with any problems for instance by reporting them to managers and other relevant colleagues
- Ability to work under own initiative to meet deadlines
Desirable
- Ability to maximise the use of available department resources in achievement of set objectives
Personal and people development
Essential
- Maintains and shares own career development and engages/ supports team members in their own career pathways
- Commitment to continuous improvement
- Committed to equality, diversity and inclusion
Communication
Essential
- Effective - verbal skills and appropriately numerate
- Good listening skills
- Able to direct reports and to ensure that they are effective and meeting the agreed standards
- Problem solving ability within the remit of your role
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
- Physical ability to undertake the job
Person Specification
Qualifications and knowledge
Essential
- Understanding of how to communicate any concerns about your working tasks in an effective manner
- Supervisory experience
- Knowledge of how to lead a team and to gain their confidence about fairness, organisational ability
Desirable
- Control of Substances Hazardous to Health (COSH)
- Infection control knowledge and understanding relating to maintaining a safe clean environment
Experience
Essential
- Experience of working in healthcare environment in a supervisory capacity
- Demonstrable experience of delivering a quality service as part of a team and by leading it
Desirable
- Liaison with others who work in the same environment to support and encourage each other
Skills
Essential
- Ability to demonstrate communication skills and be confident in dealing with any problems for instance by reporting them to managers and other relevant colleagues
- Ability to work under own initiative to meet deadlines
Desirable
- Ability to maximise the use of available department resources in achievement of set objectives
Personal and people development
Essential
- Maintains and shares own career development and engages/ supports team members in their own career pathways
- Commitment to continuous improvement
- Committed to equality, diversity and inclusion
Communication
Essential
- Effective - verbal skills and appropriately numerate
- Good listening skills
- Able to direct reports and to ensure that they are effective and meeting the agreed standards
- Problem solving ability within the remit of your role
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
- Physical ability to undertake the job
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.