Job summary
AGH Solutions Limited is a subsidiary of Airedale NHS Foundation Trust and provides a range of services to the Trust. We have opportunities for reliable, enthusiastic, people centred and caring individuals to join our Domestic Services team
You must be 18 years and over to apply for this role
Various shift patterns available
Main duties of the job
- In line with National Standards of Cleanliness provide a safe, hygienicenvironment for patients and staff
- To communicate effectively with patients, work colleagues and visitorsthroughout the process of delivery of the service and at all times respecting dignity and confidentiality.
- To carry out all designated cleaning duties in safe manner using only equipment and materials provided by the department.Compliance with policies and procedures
- Completion of mandatory training and relevant departmental training.
- Uses own initiative when carrying out duties on wards and departments to ensure service is provided and standards are met.
About us
AGH Solutions was born out of Airedale NHS Foundation Trust, a hospital and community services trust based outside Keighley, West Yorkshire.
We are privileged to operate in a beautiful part of the country. The clinical services we support reach far up into the Yorkshire Dales, across the Airedale, Wharfedale and Craven patch. We are also lucky to have excellent transport links to Leeds, Bradford, Manchester and beyond. Leeds city centre is 25 minutes by train from Keighley.
We provide a wide range of services, from traditional facilities management and estate maintenance, to sterile services, wheelchair engineering and procurement.
Our vision is to bring you a flexible, responsive, high quality, value for money service.
Our NHS heritage means we work to the values and ethics of the NHS, and to those of Airedale NHSFT specifically.
Job description
Job responsibilities
- Completion of work records
- Work completed in line with schedules and timescales
- Target % as per NHS Framework for audit achieved
- Reports any adverse event to line manager and completes on line form
- Patient satisfaction surveys show no incidents \concerns regarding service
- No issues raised via PALS
- To carry out all designated cleaning duties in safe manner using only equipment and materials provided by the department.Compliance with policies and procedures
- Completion of mandatory training and relevant departmental training.
- Uses own initiative when carrying out duties on wards and departments to ensure service is provided and standards are met.
Job description
Job responsibilities
- Completion of work records
- Work completed in line with schedules and timescales
- Target % as per NHS Framework for audit achieved
- Reports any adverse event to line manager and completes on line form
- Patient satisfaction surveys show no incidents \concerns regarding service
- No issues raised via PALS
- To carry out all designated cleaning duties in safe manner using only equipment and materials provided by the department.Compliance with policies and procedures
- Completion of mandatory training and relevant departmental training.
- Uses own initiative when carrying out duties on wards and departments to ensure service is provided and standards are met.
Person Specification
Qualifications
Essential
- Willingness to complete mandatory training and any departmental training\qualification
Desirable
- Customer service training\qualification
- NVQ or BICS in Cleaning
Skills
Essential
- Ability to follow instructions both verbal and written
- Communicates effectively
- Ability to work effectively as part of a team
- Able to use own initiative
Knowledge
Essential
- Understanding of Confidentiality
- Demonstrates an understanding of Dignity and Respect
- Understanding of Health and Safety
Desirable
- Knowledge of cleaning procedures.
- Understanding of Information Governance
Experience
Essential
- Previous experience working with the public\ customers
Desirable
- Experience of working in the cleaning industry commercial\ healthcare etc.
- Previous experience of working in a hospital\healthcare\care home environment
Special Attributes
Essential
- Working to schedules, procedures and deadlines
- Completion of work records
Personal Qualitites
Essential
- Motivation to provide a high standard of service
- Flexibility to meet the needs of the service
Person Specification
Qualifications
Essential
- Willingness to complete mandatory training and any departmental training\qualification
Desirable
- Customer service training\qualification
- NVQ or BICS in Cleaning
Skills
Essential
- Ability to follow instructions both verbal and written
- Communicates effectively
- Ability to work effectively as part of a team
- Able to use own initiative
Knowledge
Essential
- Understanding of Confidentiality
- Demonstrates an understanding of Dignity and Respect
- Understanding of Health and Safety
Desirable
- Knowledge of cleaning procedures.
- Understanding of Information Governance
Experience
Essential
- Previous experience working with the public\ customers
Desirable
- Experience of working in the cleaning industry commercial\ healthcare etc.
- Previous experience of working in a hospital\healthcare\care home environment
Special Attributes
Essential
- Working to schedules, procedures and deadlines
- Completion of work records
Personal Qualitites
Essential
- Motivation to provide a high standard of service
- Flexibility to meet the needs of the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
