Administrative Assistant (ID & Car Parking)

Job summary

York Teaching Hospital Facilities Management are seeking to appoint an ID and Car Parking Administrator to join the Estates & Facilities teams across York and Scarborough Hospitals.

We are looking for someone who has excellent customer service skills and has the willingness to help everyone they come in contact with.

The role is part of the ID & Car Parking function and working alongside and reporting to the Deputy Resources Customer Service Manager, you will be providing professional administrative support to the Deputy Resources Customer Service Manager and the wider admin team. This involves covering the hospitals' requirement for producing NHS identification passes and parking permits, whilst also handling other general car parking and door system enquiries, including any additional admin functions, indicative of this pay banding.

This post will provide an opportunity to further develop your knowledge and skills and we are looking for someone who will want to progress their career.

Main duties of the job

You will be required to work as part of a team but also exercise initiative on your own within set parameters. We are seeking a person with good attention to detail and with excellent organisation and filing skills.

The role is customer facing and does require you to demonstrate excellent customer service skills and rapport. You are also required to create positive working relationships with the departments within the trust. You will deal with a wide range of queries and this will need to be done effectively, within a fast paced environment.

Previous administration/secretarial experience would be preferred, and you should have the enthusiasm and willingness to learn quickly. You will have a professional approach to your work and will have excellent written and verbal communication skills. Prior experience in handling cash and following financial policies would also be preferred.

Previous experience using electronic systems such as creating ID Badges or monitoring restricted access systems would be beneficial although full training will be provided. The post holder may also be required to attend meetings and take minutes.

The successful candidate must be computer literate preferably in word documents, excel spreadsheets, management structures and PowerPoint.

About us

Trust Information Pack:

https://yorkhospitals.pagetiger.com/hdjgxd

Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

27 days holiday rising to 33 days (depending on NHS Trust service)

A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.

A variety of different types of paid and unpaid leave covering emergency and planned leave

Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

NHS Car Lease scheme and Cycle to Work scheme

An extensive range of learning and development opportunities

Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.