Royal Free London Property Services Ltd

WOS Grade E - Business Support Assistant

The closing date is 02 October 2025

Job summary

The Royal Free London NHS Foundation Trust and RFL Property Services (RFLPS) as a wholly owned subsidiary of Royal Free London NHS Foundation Trust are seeking a highly motivated, organised, and capable individual to act as Business Support Assistant for the Contracts & Performance Department.

The Contracts and Facilities department manage Estates & Facilities contracts, and Group services on behalf of Royal Free Property Services and their partner NHS organisations.

The role requires sound knowledge and experience of complex diary management, high level meeting support including the preparation and distribution of agendas, collation of papers, and transcribing of minutes to a high standard of accuracy. The role requires excellent organisational, communication, and digital skills, with the ability to prioritise effectively and manage multiple tasks.

Main duties of the job

A self-starter, you will have excellent organisational skills with a proven understanding of contract management and the delivery of estates & facilities services, preferably within an NHS or public sector organisation. You will be pragmatic and work with internal and external stakeholders to deliver the services within a dynamic multi-disciplinary environment.

Effective communication, relationship building, and problem-solving skills are essential to this role. You will be well organised with a flexible and professional approach, as well as the ability and confidence to cope with the demands and pressures of a busy working environment.

This role will involve management of diary, appointments, and key communications for the Contracts & Performance department. You will provide support for the day-to-day delivery of the departmental work plan and monitor progress against project and reporting requirements.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topFor more information please follow link https://www.royalfreelondonjobs.co.uk

Details

Date posted

18 September 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£39,459 to £45,665 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

391-RFL-7462657

Job locations

RFLPS and its customer sites

White Lion Street

London

N1 9PF


Job description

Job responsibilities

Please see attached job description and person specification for more information about this role and working at RFL Property Services Ltd.

Job description

Job responsibilities

Please see attached job description and person specification for more information about this role and working at RFL Property Services Ltd.

Person Specification

Values

Essential

  • Demonstrable ability to meet the Trust Values.

Experience

Essential

  • Experience in using Microsoft offices packages
  • Experience of working with Senior Leaders, Senior Clinicians
  • Experience of working across complex organisational structures
  • Experience of advanced minute and note taking

Desirable

  • Experience in the organisation and delivery of training

Skills and aptitudes

Essential

  • Understanding the need for professional confidentiality
  • Ability to establish and maintain effective relationships
  • Ability to analyse and summarise complex quantitative and qualitative data
  • Ability to deal with multiple deadlines and conflicting demands

Personal Qualities and Attributes

Essential

  • Ability to accommodate ad hoc demands to existing workload
  • Track record in writing high quality reports
  • Responsive to and an ability to work in a changing and demanding environment
Person Specification

Values

Essential

  • Demonstrable ability to meet the Trust Values.

Experience

Essential

  • Experience in using Microsoft offices packages
  • Experience of working with Senior Leaders, Senior Clinicians
  • Experience of working across complex organisational structures
  • Experience of advanced minute and note taking

Desirable

  • Experience in the organisation and delivery of training

Skills and aptitudes

Essential

  • Understanding the need for professional confidentiality
  • Ability to establish and maintain effective relationships
  • Ability to analyse and summarise complex quantitative and qualitative data
  • Ability to deal with multiple deadlines and conflicting demands

Personal Qualities and Attributes

Essential

  • Ability to accommodate ad hoc demands to existing workload
  • Track record in writing high quality reports
  • Responsive to and an ability to work in a changing and demanding environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London Property Services Ltd

Address

RFLPS and its customer sites

White Lion Street

London

N1 9PF


Employer's website

http://jobs.royalfree.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London Property Services Ltd

Address

RFLPS and its customer sites

White Lion Street

London

N1 9PF


Employer's website

http://jobs.royalfree.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Facilities Management Contracts

Laura Smith

laura.smith352@nhs.net

02037582000

Details

Date posted

18 September 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£39,459 to £45,665 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

391-RFL-7462657

Job locations

RFLPS and its customer sites

White Lion Street

London

N1 9PF


Supporting documents

Privacy notice

Royal Free London Property Services Ltd's privacy notice (opens in a new tab)