Royal Free London Property Services Ltd

Management Capability Coach - Attendance and Performance Management

The closing date is 15 September 2025

Job summary

Formed in 2018 RFL Property Services is a 100% wholly owned subsidiary of Royal Free London Group and has embarked on a journey of transformational change in the way estate services are delivered within the NHS and deliver a ground-breaking operating model for services that overcome traditional organisational boundaries and align across the ICS and Provider Alliance for North Central London.

We are seeking an experienced Management Capability Coach to support leaders and managers within RGL Group and RFLPS in effectively managing employee absence and performance while fostering a positive and productive work environment.

The postholder will support RFLPS and RFL Group to build the capability of its management team in leading and managing their team with a specific focus on attendance and performance management.

Main duties of the job

The postholder will

provide on-going coaching, support and development in order to equip managers with skills required to be able to manage team effectively while promoting a culture of accountability.work directly with team leaders, supervisors and managers from different services within RFLPS and RFL Group to build their confidence and capability in people management.lead on formal and informal meetings and undertake investigations, disciplinaries and grievance as required to enable team leaders, supervisors and managers opportunities to shadow, learn and improve their skills and competence.focus on coaching, training and real-time support in conducting absence and performance management conversations, both informally and formally, in line with RFLPS and RFL Group policies, procedures and values.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topFor more information please follow link https://www.royalfreelondonjobs.co.uk

Details

Date posted

01 September 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£49,210 to £54,706 a year Per annum inclusive

Contract

Fixed term

Duration

18 months

Working pattern

Full-time, Flexible working

Reference number

391-RFL-7430806

Job locations

RFLPS

94 White Lion Street

Angel, London

N1 9PF


Job description

Job responsibilities

Please see attached Job Description for more information about this role and working at royal free London NHS foundation Trust

Job description

Job responsibilities

Please see attached Job Description for more information about this role and working at royal free London NHS foundation Trust

Person Specification

Education & Professional Qualifications

Essential

  • Educated to degree level or equivalent
  • Relevant coaching qualification, i.e. ILM Level 5 or equivalent

Desirable

  • CIPD Qualification or related training in HR

Experience

Essential

  • Experience delivering one-to-one and group coaching in a large, complex organisation
  • Proven track record in absence management and employee relations casework
  • Experience in supporting managers with difficult or sensitive conversations
  • Significant experience in using coaching approach to build management capability and confidence in people management.

Desirable

  • Experience working in or with the NHS or other public sector organisations

Skills and Aptitudes

Essential

  • Knowledge of current employment law and best practice in people management
  • Excellent written and verbal communication skills engaging effectively with a range of internal and external stakeholders at all levels
  • Ability to develop strong relationships and build rapports at all levels to be able to effectively coach and develop managers
Person Specification

Education & Professional Qualifications

Essential

  • Educated to degree level or equivalent
  • Relevant coaching qualification, i.e. ILM Level 5 or equivalent

Desirable

  • CIPD Qualification or related training in HR

Experience

Essential

  • Experience delivering one-to-one and group coaching in a large, complex organisation
  • Proven track record in absence management and employee relations casework
  • Experience in supporting managers with difficult or sensitive conversations
  • Significant experience in using coaching approach to build management capability and confidence in people management.

Desirable

  • Experience working in or with the NHS or other public sector organisations

Skills and Aptitudes

Essential

  • Knowledge of current employment law and best practice in people management
  • Excellent written and verbal communication skills engaging effectively with a range of internal and external stakeholders at all levels
  • Ability to develop strong relationships and build rapports at all levels to be able to effectively coach and develop managers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Free London Property Services Ltd

Address

RFLPS

94 White Lion Street

Angel, London

N1 9PF


Employer's website

http://jobs.royalfree.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London Property Services Ltd

Address

RFLPS

94 White Lion Street

Angel, London

N1 9PF


Employer's website

http://jobs.royalfree.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of People

Kelly Liu

kelly.liu@nhs.net

Details

Date posted

01 September 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£49,210 to £54,706 a year Per annum inclusive

Contract

Fixed term

Duration

18 months

Working pattern

Full-time, Flexible working

Reference number

391-RFL-7430806

Job locations

RFLPS

94 White Lion Street

Angel, London

N1 9PF


Supporting documents

Privacy notice

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