Retail Catering and Shop Assistant

Job summary

Formed in 2018 RFL Property Services (RFLPS) is a 100% wholly owned subsidiary of Royal Free London Group and has embarked on a journey of transformational change in the way estate services are delivered within the NHS and deliver a ground-breaking operating model for services that overcome traditional organisational boundaries.

The Retail Catering and Shop Assistant will assist with daily operational duties within the Retail Caf and Shop at Chase Farm Hospital, and occasional related hospitality activities based in Enfield, North London. The Retail Caf and Shop services are under the direct management of RFLPS.

Some of the key duties and responsibilities of a Retail Catering and Shop Assistant include opening and closing of the shop, food preparation and cooking, cleaning, dish washing, serving customers food, coffees and other beverages, stock control, till control and material transfers within the associated areas as and when its required.

Working as part of a team, the postholder will assist with the production, delivery and service of food and shop items to customers visiting the hospital. This will include cleaning of areas, equipment and materials used in providing service, operation of dishwashers and other catering equipment and adherence to all food safety policy, procedures and regulations.

Main duties of the job

Deliver retail catering and shop services in the caf, vending and/or shop. Some duties will include using mechanical or electrical equipment, for example using the barrister coffee machine, ovens, hot-plates and dish machine.

Assist where necessary/appropriate with basic food preparation, including vegetables, fruit, salads, sandwiches, breakfast foods, etc, ensuring that all food is served is to a high standard and always bearing in mind portion control, content, temperature and appearance.

Prepare the service area with the necessary service equipment, cutlery, condiments, food etc. as directed by the Supervisor/Manager. Assist with the safe and effective cleaning of meal service areas and equipment before and after service in accordance with cleaning schedules and the correct operation of cleaning and dishwashing equipment as instructed. The postholder will operate a 'clean as you go' policy of work at all times.

Observe Food Hygiene and Safety Regulations at all times. Maintain the highest standards of personal hygiene and a clean and tidy appearance of yourself and any area you work in, in accordance with the Hygiene Policy and other current/relevant legislation.

The post holder must observe HACCP hazards, COSHH and attend COSHH /HACCP training when required. He / she will ensure that any PPE, for example a hairnet, gloves, facemask, gauntlets etc. required to carry out the job safely is worn, for example to always wear protective clothing when working in cold areas.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.