Job summary
Advert may close early due to high amount of applications.
The Facilities Team Leader will be responsible for the supervision and coordination of all Facilities Assistants working across a range of facilities services including Domestics, Portering and Linen Services.
The job will require day to day supervision of staff, to be a key contact and provide strong and visible leadership across the different services.
The team leader will arrange, organise and deliver staff duty rotas, report and investigate incidents, accidents and complaints, and ensure staff training is kept up to date and fully compliant.
Ensure that sickness absence is managed appropriately and in line with HR and LLP sickness absence policies and procedures. Supervise safe working practices such as safe manual handling, all Health & Safety rules, regulations and legislation, including COSHH. Ensure that where applicable staff groups work to National Standards of Cleanliness and/or Trust cleaning policies.
The post holder will work closely with other LLP managers, Trust managers and the Stakeholders of the Service.
The Post holder will encounter a wide range of staff in the course of their duties and of particular significance will be a need to maintain effective working relationships with HR, Staff Side Organisations and Trade Unions.
The most important aspect of the role is to provide a high quality, efficient and customer orientated Facilities service within North Tees & Hartlepool Solutions (LLP).
Main duties of the job
The Facilities Team Leader will be responsible for the supervision and coordination of all Facilities Assistants working across a range of facilities services including Domestics, Portering and Linen Services.
The job will require day to day supervision of staff, to be a key contact and provide strong and visible leadership across the different services.
The team leader will arrange, organise and deliver staff duty rotas, report and investigate incidents, accidents and complaints, and ensure staff training is kept up to date and fully compliant.
Ensure that sickness absence is managed appropriately and in line with HR and LLP sickness absence policies and procedures. Supervise safe working practices such as safe manual handling, all Health & Safety rules, regulations and legislation, including COSHH. Ensure that where applicable staff groups work to National Standards of Cleanliness and/or Trust cleaning policies.
The post holder will work closely with other LLP managers, Trust managers and the Stakeholders of the Service.The Post holder will encounter a wide range of staff in the course of their duties and of particular significance will be a need to maintain effective working relationships with HR, Staff Side Organisations and Trade Unions.
The most important aspect of the role is to provide a high quality, efficient and customer orientated Facilities service within North Tees & Hartlepool Solutions (LLP).
About us
NTH Solutions is a wholly owned subsidiary company of North Tees and Hartlepool NHS Foundation Trust, established in April 2018 to provide estates, facilities and support services.
Our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.
At NTH Solutions we work as a team, we support each other, learn from one another and have our patients at the heart of everything we do.
We are looking to employ honest, dedicated individuals to join our team, we recruit for values and together, we are North Tees and Hartlepool.
Job description
Job responsibilities
The Facilities Team Leader will be responsible for the supervision and coordination of all Facilities Assistants working across a range of facilities services including Domestics, Portering and Linen Services.
The job will require day to day supervision of staff, to be a key contact and provide strong and visible leadership across the different services.
The team leader will arrange, organise and deliver staff duty rotas, report and investigate incidents, accidents and complaints, and ensure staff training is kept up to date and fully compliant.
Ensure that sickness absence is managed appropriately and in line with HR and LLP sickness absence policies and procedures. Supervise safe working practices such as safe manual handling, all Health & Safety rules, regulations and legislation, including COSHH. Ensure that where applicable staff groups work to National Standards of Cleanliness and/or Trust cleaning policies.
The post holder will work closely with other LLP managers, Trust managers and the Stakeholders of the Service.
The Post holder will encounter a wide range of staff in the course of their duties and of particular significance will be a need to maintain effective working relationships with HR, Staff Side Organisations and Trade Unions.
The most important aspect of the role is to provide a high quality, efficient and customer orientated Facilities service within North Tees & Hartlepool Solutions (LLP).
Job description
Job responsibilities
The Facilities Team Leader will be responsible for the supervision and coordination of all Facilities Assistants working across a range of facilities services including Domestics, Portering and Linen Services.
The job will require day to day supervision of staff, to be a key contact and provide strong and visible leadership across the different services.
The team leader will arrange, organise and deliver staff duty rotas, report and investigate incidents, accidents and complaints, and ensure staff training is kept up to date and fully compliant.
Ensure that sickness absence is managed appropriately and in line with HR and LLP sickness absence policies and procedures. Supervise safe working practices such as safe manual handling, all Health & Safety rules, regulations and legislation, including COSHH. Ensure that where applicable staff groups work to National Standards of Cleanliness and/or Trust cleaning policies.
The post holder will work closely with other LLP managers, Trust managers and the Stakeholders of the Service.
The Post holder will encounter a wide range of staff in the course of their duties and of particular significance will be a need to maintain effective working relationships with HR, Staff Side Organisations and Trade Unions.
The most important aspect of the role is to provide a high quality, efficient and customer orientated Facilities service within North Tees & Hartlepool Solutions (LLP).
Person Specification
Qualifications
Essential
- NVQ Level 3 qualification in Line Management or equivalent significant demonstrable experience
Desirable
- Willing to undertake personnel development
Skills
Essential
Experience
Essential
- Customer Care Skills
- Supervisory Experience
- Experience in dealing with difficult situations that may require swift resolution.
- Previous demonstrable experience of delivering change and implementing service improvement schemes.
Desirable
Person Specification
Qualifications
Essential
- NVQ Level 3 qualification in Line Management or equivalent significant demonstrable experience
Desirable
- Willing to undertake personnel development
Skills
Essential
Experience
Essential
- Customer Care Skills
- Supervisory Experience
- Experience in dealing with difficult situations that may require swift resolution.
- Previous demonstrable experience of delivering change and implementing service improvement schemes.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
