Domestic Assistant - Band A

Job description

Job responsibilities

KNOWLEDGE, SKILLS and EXPERIENCE

To have a good level of english and maths - functional skills courses are available through adult learning via GMS.

Previous cleaning experience will be an advantage and you will be expected to complete the British institute of cleaning science (BICS) training within 6 to 12 months of starting work.

Being customer focused and responsive to customer needs the post holder will have good communication and interpersonal skills to ensure our patients and customer experience is the best it can be.

Having a basic knowledge of food hygiene to provide a safe environment for our customers, dependant on where you work you will be expected to complete the appropriate level of food hygiene training.

Have the ability to prioritise own workload and multi-task and remain calm and professional whilst under pressure. Have the ability to work autonomously and as part of a team.

Have the necessary IT skills to access information from GMS and the Trust on line systems, access to pay slips and emails to receive information and complete mandatory e learning. Use of equipment for meal ordering and specialised cleaning equipment

MAIN DUTIES, RESPONSIBILTIES AND RESULTS AREAS

Cleaning

Responsible for cleaning in the GMS sites to the British institute of Cleaning Science and NHS standards of Cleanliness to the required work frequencies as per the work schedules. Have the ability to suggest and make changes to work schedules to improve customer experience and improve efficiency.

To rectify any failures in cleanliness standards after routine monitoring has been completed and report completion of the rectification to your Supervisor

To adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment to ensure there is no spread of infection.

Ensure the cleaning cupboards are clean and tidy after each shift and that all equipment is left check, cleanliness and systems and process are in place.

Responsible for the safe and secure storage of cleaning chemicals and stock items for refilling and replenishing dispensers with, i.e.: paper hand towels, soap, toilet tissue, etc. Report stock shortfalls and request supplies from your Supervisor

Observe the correct use and care of equipment, reporting any damage, malfunction or maintenance requirements to a supervisor. Ensure all equipment is cleaned after use and is left in a safe condition and ready to be used by the next person on duty.

As part of the GMS water management processes and procedures, be responsible for flushing in wards and department areas. Record information on the flushing forms to show compliance with Health Technical Memorandum.

Change soiled screen, cubicle and window curtains as required in accordance with a curtain change programme. Remove full soiled linen bags of curtains to the collection point. Replace linen bags as required.

To be responsible for the collection and disposal of waste from ones own specific work area and the collection and storage of waste from locations in accordance to local procedures and the waste disposal policy.

Report any changes to the areas you are working in to your supervisor to ensure the correct cleaning is provided in each space i.e. change of use of an area.

To ensure areas, buildings and cleaning cupboards have been locked during (as appropriate) and after cleaning, if the area is not occupied and replace keys in compliance with local procedures.

Person Specification

Qualifications

Essential

• Good level of english and maths English GCSE level 2 Maths GCSE level 2 (Training is offered via the ad adult learning via GMS/training department) E D D Application form

Desirable

• British institute of cleaning science (BICS) NVQ Level 2 Customer Services Food hygiene level 2

Experience

Essential

• Ability to work to deadline and complete tasks
• To be able to work unsupervised once trained
• Cleaning experience
• Be physically fit

Desirable

• Customer Service Skills

Knowledge / Skills

Essential

• Ability to interpret written and verbal instructions
• Flexible approach to working practices
• Good Organisational Skills
• Microsoft Outlook - Email

Desirable

• IT systems - Pay slip and information E learning , complete and maintain

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Managed Services

Address

Cheltenham General Hospital

Gloucester / Cheltenham

GL53 7AN

Employer's website

https://www.gloshospitals.nhs.uk/gloucestershire-managed-services/ (Opens in a new tab)