Mental Health Operational Lead

Inclusion

Information:

This job is now closed

Job summary

Lead Innovation at Inclusion Thurrock's NHS Talking TherapiesEmpower a team of therapists alongside the Clinical Lead, driving transformative results with evidence-based interventions. Collaborate to streamline processes, improve patient experiences, and integrate lived-experience voices into service design.

Shape Mental Healthcare in ThurrockBring your clinical experience and strategic mindset to expand service reach and operational excellence. Contribute to an innovative mental health landscape.

Proactive Leader WantedAre you a compassionate leader seeking challenge? Help guide Inclusion Thurrock's NHS Talking Therapies toward an exciting future.

  • Plan and oversee NHS Talking Therapies implementation with Senior Management.
  • Lead ongoing strategic and operational delivery.
  • Foster multi-agency relations and compliance with standards.
  • Champion service quality, safety, and engagement.
  • Drive inclusivity strategies for under-represented communities.

Be the Catalyst for ChangeActive service user involvement in design, delivery, and evaluation awaits. Join the forward-thinking management team at Inclusion Thurrock.

Main duties of the job

  • Lead strategic service planning, aligning with local and national initiatives.
  • Drive operational excellence for NHS Talking Therapies, ensuring quality care delivery, compliance, and efficient resource utilization.
  • Develop and manage performance systems, fostering a culture of continuous improvement.
  • Establish effective communication with stakeholders, promote diversity, and represent services.
  • Oversee clinical governance, managing incidents, investigations, and complaints.
  • Manage budgets, resources, and staffing levels, ensuring regulatory compliance.
  • Ensure information governance, interpret data, and facilitate learning.
  • Support HR matters, encourage staff development, and enable performance management.
  • Adapt to physical demands, manage service implementation for diverse needs.
  • Contribute to clinical systems and Trust meetings, supporting flexible hours and concentration demands.

About us

Inclusion, created in 2002 is part of the Specialist Services Care Group of Midlands Partnership University NHS Foundation Trust (MPFT). We provide caring and effective services across England, including, West Yorkshire, West Midlands, East Midlands, West Mercia, Thames Valley, Hampshire, Isle of Wight and Thurrock, Essex.We support individuals, families and communities who are affected by addiction, crime, mental health or need treatment for their sexual health. We believe that the individuals and families who use our services should receive high quality, committed and inclusive care, realising all the benefits a modern NHS organisation can provide.We work with patients and our staff teams to achieve the best outcomes we can. We invest heavily in training and development, and the wellbeing of our people, both staff and service users is central to who we are. Here at MPFT, we are proud of the comprehensive wellbeing and lifestyle support offer available, in addition to in-house training and coaching support.Our services are robustly governed, evidence-based, inclusive, and designed and provided in conjunction with service users. We are committed to providing the best service we can, and if you share our values, we want you on our team!

Date posted

01 February 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

301-IT-23-5897910-A

Job locations

Thurrock Health Centre

55-57 High Street

Grays

RM17 6NB


Job description

Job responsibilities

For full job description and person specification, please see the attached documents.

Strategy & Planning

  • Align strategies with local and national initiatives, develop service models with Senior Management Team in line with national guidelines, and develop adaptable workforce plans.

Operational Effectiveness

  • Alongside the Clinical Lead, deliver effective NHS Talking Therapies with good governance processes. Maintain high-quality services, drive change, review and renegotiate targets, and foster quality culture through evaluation.

Communication and Relationships

  • Establish effective communication within Service, Trust, and stakeholders. Motivate in sensitive situations, create a person-centered culture, drive diversity, and represent our services.

Clinical Governance

  • Promote quality care and compliance, lead investigations, ensure effective complaints procedures, ensure data protection and governance, and disseminate Trust policies.

Resource & Financial Management

  • Manage budget and resources efficiently, collaborate with functional teams, and determine effective staffing levels whilst assisting with recruitment.

Risk Management & Safety

  • Assess and manage service risks, manage Health and Safety, and conduct audits to manage safety policies.

Human Resources

  • Investigate HR matters, oversee development and training, encourage learning, and ensure performance management.

Job description

Job responsibilities

For full job description and person specification, please see the attached documents.

Strategy & Planning

  • Align strategies with local and national initiatives, develop service models with Senior Management Team in line with national guidelines, and develop adaptable workforce plans.

Operational Effectiveness

  • Alongside the Clinical Lead, deliver effective NHS Talking Therapies with good governance processes. Maintain high-quality services, drive change, review and renegotiate targets, and foster quality culture through evaluation.

Communication and Relationships

  • Establish effective communication within Service, Trust, and stakeholders. Motivate in sensitive situations, create a person-centered culture, drive diversity, and represent our services.

Clinical Governance

  • Promote quality care and compliance, lead investigations, ensure effective complaints procedures, ensure data protection and governance, and disseminate Trust policies.

Resource & Financial Management

  • Manage budget and resources efficiently, collaborate with functional teams, and determine effective staffing levels whilst assisting with recruitment.

Risk Management & Safety

  • Assess and manage service risks, manage Health and Safety, and conduct audits to manage safety policies.

Human Resources

  • Investigate HR matters, oversee development and training, encourage learning, and ensure performance management.

Person Specification

Qualifications and Training

Essential

  • Professional qualification in a Health related field e.g. Psychology, Nursing, Social Work, CBT, Counselling or equivalent experience
  • Post Grad diploma level or equivalent and experience of working at a senior level within a comparable organisation

Desirable

  • Hold a management qualification
  • Formal project management training e.g. Prince 2

Experience

Essential

  • Extensive experience of working in psychological therapies including experience of working closely with CCGs/ICBs, GPs, service user groups and other community providers.

Desirable

  • Track record in developing audit tools

Skills, Knowledge & Abilities

Essential

  • Undertake presentations to large groups of staff when presenting tender submissions

Desirable

  • Track record in effectively managing services at a senior level
Person Specification

Qualifications and Training

Essential

  • Professional qualification in a Health related field e.g. Psychology, Nursing, Social Work, CBT, Counselling or equivalent experience
  • Post Grad diploma level or equivalent and experience of working at a senior level within a comparable organisation

Desirable

  • Hold a management qualification
  • Formal project management training e.g. Prince 2

Experience

Essential

  • Extensive experience of working in psychological therapies including experience of working closely with CCGs/ICBs, GPs, service user groups and other community providers.

Desirable

  • Track record in developing audit tools

Skills, Knowledge & Abilities

Essential

  • Undertake presentations to large groups of staff when presenting tender submissions

Desirable

  • Track record in effectively managing services at a senior level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Inclusion

Address

Thurrock Health Centre

55-57 High Street

Grays

RM17 6NB


Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Employer details

Employer name

Inclusion

Address

Thurrock Health Centre

55-57 High Street

Grays

RM17 6NB


Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

For questions about the job, contact:

East of England System Lead

Levi Sinden

levi.sinden@mpft.nhs.uk

01375898680

Date posted

01 February 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

301-IT-23-5897910-A

Job locations

Thurrock Health Centre

55-57 High Street

Grays

RM17 6NB


Privacy notice

Inclusion's privacy notice (opens in a new tab)