Job summary
To support the VAT Team in obtaining data from clients and to prepare it prior to project reviews being completed. Once the reviews are complete, undertake work to resolve any technical queries with suppliers and clients and record the results to maintain audit trails. Prepare VAT reports for clients from the templates provided. Resolve and respond to VAT helpline queries. Assist with marketing and business development opportunities.
Main duties of the job
- Discuss and agree the scope of VAT compliance projects with managers
- Agree plans for each client to request and obtain data
- Prepare data for project reviews
- Consult with project managers on the status of projects
- Help gather supporting evidence for VAT claims
- Contact clients and suppliers to resolve VAT queries
- Produce VAT reports
- Complete NHS VAT Compliance services
- Complete NHS VAT Advisory services
- Support project managers with technical helpline queries to research and draft responses
- Develop technical knowledge by reading relevant NHS VAT legislation and HMRC updates
- Raise client invoices and record on the business schedule
- Consult with clients regarding outstanding debts and agree expected payment dates
- Update the status of scheduled and completed projects on the client project schedule
- Manage and administer the client files and folders on the network
- Develop client relationships and acquire an understanding of the client's business
- Assist the team with its business development objectives to undertake research to identify targets
- Provide the VAT team with marketing support e.g. arrange sponsorship for NHS conferences
- Contact target clients and maintain schedules detailing the outcomes
- Schedule target client meetings and attend with project managers where appropriate
- Research and identify when target client VAT contracts are due to end and go out to tender
- Produce Engagement letters and quotations using templates provided
About us
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.
We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).
In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.
QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.
Details
Date posted
16 September 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
Depending on experience £35,019 to £41,212 Pro Rata
Contract
Permanent
Working pattern
Part-time
Reference number
297-QEF-7469085
Job locations
Spire House
Spire Road
Washington
NE37 3HB
Employer details
Employer name
QE Facilities
Address
Spire House
Spire Road
Washington
NE37 3HB