BANK Wholesale Operative

Job description

Job responsibilities

Understand the individual responsibilities of all staff working in the QEF WDA, with all Active

SOPs having been read and signed and all accompanying competency checks signed and

witnessed by the RP or Deputy.

Support the Responsible Person or Deputy and work as part of the QEF WDA team to deliver the legal and professional obligations of a WDA registered site.

Understand the standards and principles of Good Distribution Practice (GDP) and any deviations from established procedures are raised to the Responsible Person or deputy and documented.

Support the recording of ambient and fridge temperature monitoring. Understand the procedure for any temperature deviations and raise any necessary CAPAs with the Deputy RP.

Understand the importance of customer and supplier qualification and the appropriate access to medicines.

Undertake and facilitate the assembly of all signed orders and requisitions presented to the QEF WDA as described in the WDA Standard Operating Procedures (SOP) inclusive of the Local Variation for the NEAS contract.

Ensure that double checks are carried out on each piece of work to ensure dual control and accuracy standards are maintained throughout the WDA.

Ensure that all outgoing deliveries have the appropriate signatures against them by the couriers, whether internal or externally handled.

Undertake appropriate training and demonstrate competency in the use of the Wellsky Pharmacy Support System for stock ordering and stock control, with monthly counts of all lines in the WDA to be carried out once all goods have been booked out to the contract customer(s).

Promote the importance of booking stock to the correct customer account and cost centre and to maintain accurate stock order records.

Work when necessary with the Procurement role to ensure the efficient the ordering and receiving of goods and to facilitate the timely payment of invoices and credit notes.

Work with the team to manage the QEF WDA stock and resolve and record any stock discrepancies. Ensure the QEF WDA Stock and Date Checking Matrix schedule is up to date and all reports are filled and expired stock written off.

Maintain the Drug Alerts file and ensure that all Recalls, Drug Alerts and Medicine Defects are actioned within the time period in SOP 14.

Maintain the Controlled Drugs Register, ensuring that each transaction is detailed within and to work alongside the Deputy RP to carry out a weekly CD balance check with zero omissions.

Support the Responsible Person or Deputy to carry out the monthly Manager checks.

Understand and support the principles of continuous improvement and take an active role in the team quality meetings when appropriate.

Work with your line manager to develop your own individual Personal Development Plans with personal objectives and action plans.

Person Specification

Knowledge

Essential

• Demonstrate excellent communication skills. Have the ability to deal with customers, managers and other healthcare professionals
• Demonstrate and promote excellent Customer Service skills
• Demonstrate effective organisational and motivational skills
• Up to date knowledge and experience of standards and regulations relating to the supply of medicines from a GPhC registered Pharmacy and MHRA registered wholesale service

Desirable

• Demonstrate appropriate IT skills

Experience

Desirable

• Service Delivery experience
• Experience in Hospital Pharmacy, Community Pharmacy and with wholesale operations

Qualifications

Essential

• High standard of English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

QE Facilities

Address

Queen Elizabeth Hospital

Sheriff Hill

Gateshead

NE9 6SX

Employer's website

https://www.qefacilities.co.uk/ (Opens in a new tab)