Catering assistant

QE Facilities

The closing date is 16 May 2025

Job summary

Develop and maintain a good professional rapport with service users - Nursing/Housekeeping Staff, dining room customers being polite and courteous at all times.

Ability to work primarily alone or as part of the wider team.

Maintain confidentiality at all times

Attend staff meetings and communication briefs as required.

Main duties of the job

o Works primarily alone in providing a catering service

o Food preparation following all food safety legislative and departmental practices

o Complete daily and & cleaning duties according to cleaning schedules ensuring all C.O.S.H.H. regulations are followed

o Regular checking and completion of daily audit records (safety, cleaning, food hygiene)

o To be familiar with the security of the department and its contents and unlocks/locks department on daily basis

o Report equipment defects to ensure remedial action is taken

o Responds to requests for further/out of hours food requirements for patients and dining rooms

o Places top-up orders for food with main kitchen using own judgement

o Service of food to customers within dining areas

o Operation of electronic cash registers and handling of monies

About us

QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.

We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).

In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.

QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.

We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.

Previous applicants need not apply.

Date posted

02 May 2025

Pay scheme

Other

Salary

£23,875 a year

Contract

Permanent

Working pattern

Part-time

Reference number

297-7162191

Job locations

Queen Elizabeth Hospital

Queen Elizabeth Hospital, Old Durham road. Gateshead. NE9 6SX

Gateshead

NE9 6SX


Job description

Job responsibilities

Ability to make judgements on routine matters on own (food orders, customer queries etc), supervisor available by phone.

Ensures food is handled safely meeting all legislative requirements

Ensures food served according to production and portion size requirements

Follow cleaning schedules and complete cleaning tasks as detailed daily/weekly and periodic

Ability to use own initiative in response to variations in work routine seeking support as necessary

Demonstrate flexibility in terms of work area, and shift pattern to meet the needs of the service

Ensure safe and correct storage of food products

Ensure safe storage of cleaning equipment and cleaning chemicals

Job description

Job responsibilities

Ability to make judgements on routine matters on own (food orders, customer queries etc), supervisor available by phone.

Ensures food is handled safely meeting all legislative requirements

Ensures food served according to production and portion size requirements

Follow cleaning schedules and complete cleaning tasks as detailed daily/weekly and periodic

Ability to use own initiative in response to variations in work routine seeking support as necessary

Demonstrate flexibility in terms of work area, and shift pattern to meet the needs of the service

Ensure safe and correct storage of food products

Ensure safe storage of cleaning equipment and cleaning chemicals

Person Specification

Qualifications

Desirable

  • Level 2 Food Hygiene Certificate

Knowledge & Skills

Essential

  • Ability to work as team or independently

Knowledge & Skills

Essential

  • Patient and client interactions which portray a professional, supportive and caring service

Knowledge & Skills

Essential

  • Constructive team working and participation including multi-disciplinary team relationships
Person Specification

Qualifications

Desirable

  • Level 2 Food Hygiene Certificate

Knowledge & Skills

Essential

  • Ability to work as team or independently

Knowledge & Skills

Essential

  • Patient and client interactions which portray a professional, supportive and caring service

Knowledge & Skills

Essential

  • Constructive team working and participation including multi-disciplinary team relationships

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

QE Facilities

Address

Queen Elizabeth Hospital

Queen Elizabeth Hospital, Old Durham road. Gateshead. NE9 6SX

Gateshead

NE9 6SX


Employer's website

https://www.qefacilities.co.uk/ (Opens in a new tab)

Employer details

Employer name

QE Facilities

Address

Queen Elizabeth Hospital

Queen Elizabeth Hospital, Old Durham road. Gateshead. NE9 6SX

Gateshead

NE9 6SX


Employer's website

https://www.qefacilities.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Head of Facilities

Jason Riddell

jason.riddell@nhs.net

01914452051

Date posted

02 May 2025

Pay scheme

Other

Salary

£23,875 a year

Contract

Permanent

Working pattern

Part-time

Reference number

297-7162191

Job locations

Queen Elizabeth Hospital

Queen Elizabeth Hospital, Old Durham road. Gateshead. NE9 6SX

Gateshead

NE9 6SX


Supporting documents

Privacy notice

QE Facilities's privacy notice (opens in a new tab)