Job summary
The post holder will be responsible for driving or assisting on a non-emergency patient transport ambulance transporting patients in a comfortable, caring, compassionate, empathic and reassuring, timely manner to defined standards and maintaining journey records.The post holder will need to have the ability to effectively communicate with patients, relatives and health service colleagues. They will also provide a quality service to the patient, their relatives and carers ensuring safety whilst in the care of QE Facilities.
Main duties of the job
To undertake driving duties to the required standard subject to appropriate training, driving vehicles carefully with every consideration being given to the passenger, any equipment, the vehicle itself, other road users and to comply with Road Traffic Legislation. The post holder will be expected to plan their journeys, taking into account patient destinations along with the routes they should take, to ensure an efficient and effective service. The post holder is required to undertake daily vehicle checks to ensure that the vehicle is roadworthy; these checks shall include for example: oil, water, fuel, tyre pressure and tread condition, lights, warning devices etc. Report defects and deficiencies of the vehicle and equipment, and replace all items of vehicle inventory used in accordance with Policies and Procedures. Remove and replace soiled linen and equipment in order to maintain sanitary conditions. Ensure a vehicle accident pack is kept on board the vehicle at all times and report any vehicle damage in accordance with company policy and procedures. To operate any communication system supplied / fitted/ operated by the Company in accordance with its Policies and Procedures. To participate in the QEF driver rota covering of shifts and duties as required / directed. To undertake all training as required by the Company, to include mandatory training.
About us
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Job description
Job responsibilities
- To ensure that at all times patient safety remains paramount and that safe systems of work are adhered to regarding wheelchairs, clamps, seat belts etc.
- At all times follow Organisational Standing Operational procedures for the collection, transport and handover of patients
- To ensure that appropriate lifting and handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment where necessary.
- Carry out risk assessments to assess hazards, then implement safe systems of work and reduce risks to yourself, patients and other persons involved
- Ensure that health and safety guidelines are followed according to current policies and procedures
- In the event of an incident administer first aid commensurate to training
- Report facts concerning accidents or incidents to you line manager
- Where patient report forms are required these must be completed in accordance with the companys Patient Report Form Policy.
- Responsible for vehicle upkeep, cleanliness and maintenance.
- Ensure all safety checks are carried out.
- To undertake and complete appropriate induction and core skill training as required to facilitate the correct level of care to the patients whilst in the care of the post holder, Conflict Management, Manual Handling, Child Protection, Safeguarding, Health and Safety etc.
- Minimise and deal with aggressive and abusive behaviour to reduce risks to safety and ensure patient welfare
- Ensure the use of appropriate equipment and approved manual handling techniques
- Assist patients when entering and leaving their homes and take all reasonable actions to ensure the safety and security of their property.
- Upon arrival at the place of treatment, convey patients to the appropriate location within the building as directed.
- To be flexible on a daily basis in relation to shift finishing times.
- Maintain records as appropriate. Comply with all Company instructions, procedures, guidelines, protocols, policies and relevant systems and adhere to all statutory legislation.
Job description
Job responsibilities
- To ensure that at all times patient safety remains paramount and that safe systems of work are adhered to regarding wheelchairs, clamps, seat belts etc.
- At all times follow Organisational Standing Operational procedures for the collection, transport and handover of patients
- To ensure that appropriate lifting and handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment where necessary.
- Carry out risk assessments to assess hazards, then implement safe systems of work and reduce risks to yourself, patients and other persons involved
- Ensure that health and safety guidelines are followed according to current policies and procedures
- In the event of an incident administer first aid commensurate to training
- Report facts concerning accidents or incidents to you line manager
- Where patient report forms are required these must be completed in accordance with the companys Patient Report Form Policy.
- Responsible for vehicle upkeep, cleanliness and maintenance.
- Ensure all safety checks are carried out.
- To undertake and complete appropriate induction and core skill training as required to facilitate the correct level of care to the patients whilst in the care of the post holder, Conflict Management, Manual Handling, Child Protection, Safeguarding, Health and Safety etc.
- Minimise and deal with aggressive and abusive behaviour to reduce risks to safety and ensure patient welfare
- Ensure the use of appropriate equipment and approved manual handling techniques
- Assist patients when entering and leaving their homes and take all reasonable actions to ensure the safety and security of their property.
- Upon arrival at the place of treatment, convey patients to the appropriate location within the building as directed.
- To be flexible on a daily basis in relation to shift finishing times.
- Maintain records as appropriate. Comply with all Company instructions, procedures, guidelines, protocols, policies and relevant systems and adhere to all statutory legislation.
Person Specification
Basic Maths and English
Essential
- G.C.S.E Achieved C grade or equivalent
Driving licience
Essential
- Must hold a full UK Driving licence
Desirable
- Previous experience working with vulnerable people
Person Specification
Basic Maths and English
Essential
- G.C.S.E Achieved C grade or equivalent
Driving licience
Essential
- Must hold a full UK Driving licence
Desirable
- Previous experience working with vulnerable people
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
