Job summary
The post holder will be responsible for driving or assisting on a non-emergency patient transport ambulance transporting patients in a comfortable, caring, compassionate, empathic and reassuring, timely manner to defined standards and maintaining journey records.The post holder will need to have the ability to effectively communicate with patients, relatives and health service colleagues. They will also provide a quality service to the patient, their relatives and carers ensuring safety whilst in the care of QE Facilities.
Main duties of the job
- To ensure that at all times patient safety remains paramount and that safe systems of work are adhered to regarding wheelchairs, clamps, seat belts etc.
- To ensure that appropriate lifting and handling techniques are applied as per training- Carry out risk assessments to assess hazards, then implement safe systems of work and reduce risks to yourself, patients and other persons involved- Ensure that health and safety guidelines are followed according to current policies and procedures- Report facts concerning accidents or incidents to the transport centre and hospital personnel.- Ensure all safety checks are carried out.- To undertake and complete appropriate induction and core skill training as required to facilitate the correct level of care to the patients whilst in the care of the post holder- Ensure the use of appropriate equipment and approved manual handling techniques- Assist patients when entering and leaving their homes and take all reasonable actions to ensure the safety and security of their property.- Liaise with control room- Upon arrival at the place of treatment, convey patients to the appropriate location within the building as directed.- To be flexible on a daily basis in relation to shift finishing times.- Maintain records as appropriate. Comply with all Company instructions, procedures, guidelines, protocols, policies and relevant systems and adhere to all statutory legislation.
About us
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.
We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).
In addition, we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.
QE Facilities work to their own Terms and Conditions, and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.
We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.
Job description
Job responsibilities
- To undertake driving duties to the required standard subject to appropriate training, driving vehicles carefully with every consideration being given to the passenger, any equipment, the vehicle itself, other road users and to comply with Road Traffic Legislation.- It is of primary importance that the speed limit is adhered to in all cases, and that driving is safe and the patient is comfortable.- The post holder will be expected to plan their journeys, taking into account patient destinations along with the routes they should take, to ensure an efficient and effective service.- The post holder is required to undertake daily vehicle checks to ensure that the vehicle is roadworthy; these checks shall include for example: oil, water, fuel, tyre pressure and tread condition, lights, warning devices etc.- Complete a daily VDI report for the vehicle or ensuring that where appropriate your crew member has done so before commencing a shift.- Report defects and deficiencies of the vehicle and equipment, and replace all items of vehicle inventory used in accordance with Policies and Procedures.- To maintain the vehicle and equipment in accordance with the organisations infection control policy- Remove and replace soiled linen and equipment in order to maintain sanitary conditions- Responsible for vehicle upkeep, cleanliness and maintenance.- To operate any communication system supplied / fitted/ operated by the Company in accordance with its Policies and Procedures.- To participate in the QEF driver rota covering of shifts and duties as required / directed.- To undertake all training as required by the Company, to include mandatory training.- To wear Personal Protective Equipment (Uniform etc.) as supplied by the Company. This equipment should be kept clean and tidy and worn to the required standard in accordance with the Companys Policies and Procedures.- The post holder will be responsible for recording information accurately using either computerised systems or hard copy as required.- Comply with all the Companys Policies and Procedures- Participate in the Companys appraisal scheme and associated continual professional development- To undertake any such operational duties that may be required in order to assist in the provision of a quality service in line with the Companys contractual obligation- Record accurate data/information to ensure quality standards are met i.e. timesheets, mileage records and fuel records.
Job description
Job responsibilities
- To undertake driving duties to the required standard subject to appropriate training, driving vehicles carefully with every consideration being given to the passenger, any equipment, the vehicle itself, other road users and to comply with Road Traffic Legislation.- It is of primary importance that the speed limit is adhered to in all cases, and that driving is safe and the patient is comfortable.- The post holder will be expected to plan their journeys, taking into account patient destinations along with the routes they should take, to ensure an efficient and effective service.- The post holder is required to undertake daily vehicle checks to ensure that the vehicle is roadworthy; these checks shall include for example: oil, water, fuel, tyre pressure and tread condition, lights, warning devices etc.- Complete a daily VDI report for the vehicle or ensuring that where appropriate your crew member has done so before commencing a shift.- Report defects and deficiencies of the vehicle and equipment, and replace all items of vehicle inventory used in accordance with Policies and Procedures.- To maintain the vehicle and equipment in accordance with the organisations infection control policy- Remove and replace soiled linen and equipment in order to maintain sanitary conditions- Responsible for vehicle upkeep, cleanliness and maintenance.- To operate any communication system supplied / fitted/ operated by the Company in accordance with its Policies and Procedures.- To participate in the QEF driver rota covering of shifts and duties as required / directed.- To undertake all training as required by the Company, to include mandatory training.- To wear Personal Protective Equipment (Uniform etc.) as supplied by the Company. This equipment should be kept clean and tidy and worn to the required standard in accordance with the Companys Policies and Procedures.- The post holder will be responsible for recording information accurately using either computerised systems or hard copy as required.- Comply with all the Companys Policies and Procedures- Participate in the Companys appraisal scheme and associated continual professional development- To undertake any such operational duties that may be required in order to assist in the provision of a quality service in line with the Companys contractual obligation- Record accurate data/information to ensure quality standards are met i.e. timesheets, mileage records and fuel records.
Person Specification
Essential
Essential
- Full UK Manual Driving Licence
- Able to demonstrate a flexible, reliable and committed approach to worked variable shifts including evenings, weekend and Bank Holidays
- Be Patient Focused
Desirable
- Excellent communication skills
Experience
Essential
- Good Customer Service Skills
- The ability to work well with others
Desirable
- experience driving larger vehicles
- Organisational skills
Person Specification
Essential
Essential
- Full UK Manual Driving Licence
- Able to demonstrate a flexible, reliable and committed approach to worked variable shifts including evenings, weekend and Bank Holidays
- Be Patient Focused
Desirable
- Excellent communication skills
Experience
Essential
- Good Customer Service Skills
- The ability to work well with others
Desirable
- experience driving larger vehicles
- Organisational skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
