Training and Development Manager

QE Facilities

The closing date is 12 December 2024

Job summary

The Training & Development Manager will lead training initiatives within QE Facilities. In this role, you will lead a small team of qualified tutors providing quality training to staff both within QE Facilities, Gateshead Health NHS Trust and other NHS Trusts in the region.

The post holder will actively lead tutors and participate in the delivery of comprehensive Trust-wide training. leading on the prevention and management of violence and aggression (PMVA), for all levels of staff, as well as designing and delivering a range of other courses for staff.

Main duties of the job

  • Line management for small team of qualified trainers
  • Developing training programmes based on detailed needs analysis
  • Delivering quality training and driving learning outcomes for attendees
  • Maintain detailed records including syllabus, learning needs analysis, training plans, lesson plans and learner feedback.
  • Drive continuous improvement to deliver best practice.
  • Maintain professional certifications, working within established frameworks and accreditations such as BILD & RRN.
  • An advocate for PMVA within the business and the group - supporting policy decisions and acting as a subject matter expert.

About us

QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.

We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).

In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.

QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.

Date posted

28 November 2024

Pay scheme

Other

Salary

£37,980 a year

Contract

Permanent

Working pattern

Full-time

Reference number

297-QEF-6821930

Job locations

Spire House

Spire Road

Washington

NE37 3HB


Job description

Job responsibilities

The Training and Development Manager will be responsible for the provision of professional training, including PMVA. They will lead a small team of trainers, undertaking and coordinating training needs analysis, maintaining accurate records and fully documenting relevant syllabus, training schedules, lesson plans and ensuring an auditable rationale is available for everything that we do.

You will ensure training materials are reviewed and developed to uphold and promote a recovery focused approach and will draw upon their own lived experience when producing and delivering training.

The Training and Development Manager will promote positive understanding, awareness, and attitudes towards mental and physical health as part of day-to-day duties. They will ensure a psychologically safe environment for the staff attending training, providing emotional support to staff who may express/exhibit emotional or psychological distress pre and post training as well during training.

You will assist in signposting individuals who may require immediate support outside of the training environment and escalate any issues that may affect the efficient delivery of the training along with identifying and addressing additional learning support needs that learners may have to enable them to access and complete courses.

It is expected that the Training and Development Manager will maintain a database of potential learners and attendees for the courses as well as capturing and reporting course feedback and key learnings.

Business development is an important part of the role, identifying opportunities to extend the training provision and portfolio to the Trust and other NHS Trusts. The core function is to deliver PMVA related training, but appropriate and related schemes will be developed to support QEF and the Trusts staff.

The role will also require the post holder to have an input into relevant policy and developing new training programmes in response to changes in policy.

You may have contact with patients or service users. As a part of an NHS Trust, we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Job description

Job responsibilities

The Training and Development Manager will be responsible for the provision of professional training, including PMVA. They will lead a small team of trainers, undertaking and coordinating training needs analysis, maintaining accurate records and fully documenting relevant syllabus, training schedules, lesson plans and ensuring an auditable rationale is available for everything that we do.

You will ensure training materials are reviewed and developed to uphold and promote a recovery focused approach and will draw upon their own lived experience when producing and delivering training.

The Training and Development Manager will promote positive understanding, awareness, and attitudes towards mental and physical health as part of day-to-day duties. They will ensure a psychologically safe environment for the staff attending training, providing emotional support to staff who may express/exhibit emotional or psychological distress pre and post training as well during training.

You will assist in signposting individuals who may require immediate support outside of the training environment and escalate any issues that may affect the efficient delivery of the training along with identifying and addressing additional learning support needs that learners may have to enable them to access and complete courses.

It is expected that the Training and Development Manager will maintain a database of potential learners and attendees for the courses as well as capturing and reporting course feedback and key learnings.

Business development is an important part of the role, identifying opportunities to extend the training provision and portfolio to the Trust and other NHS Trusts. The core function is to deliver PMVA related training, but appropriate and related schemes will be developed to support QEF and the Trusts staff.

The role will also require the post holder to have an input into relevant policy and developing new training programmes in response to changes in policy.

You may have contact with patients or service users. As a part of an NHS Trust, we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Person Specification

Qualifications

Essential

  • GSA Tutor
  • Relevant Teaching / Training Qualification - NVQ Level 5 or equivalient
  • IT literate with proficiency in Microsoft Word, PowerPoint, Excel, and Outlook.

Desirable

  • Emergency First Aid
  • Full UK Driving Licence

Experience

Essential

  • Proven experience in delivering and assessing qualifications in a healthcare setting and leading a training team.
  • Demonstrable team management skills, including staff development, scheduling and deployment
  • Qualified Instructor of Physical Intervention with more than 2-years' experience in a relevant healthcare setting

Desirable

  • Recent experience of training trainers

Skills

Essential

  • Able to develop and lead training to an accredited standard.
  • Excellent leadership and management skills with the ability to motivate and inspire teams
  • Has devloped or delivered training programs in line with BILD and RRN guidance

Desirable

  • Thorough understanding of CQC regulations and standards for NHS acute trusts
Person Specification

Qualifications

Essential

  • GSA Tutor
  • Relevant Teaching / Training Qualification - NVQ Level 5 or equivalient
  • IT literate with proficiency in Microsoft Word, PowerPoint, Excel, and Outlook.

Desirable

  • Emergency First Aid
  • Full UK Driving Licence

Experience

Essential

  • Proven experience in delivering and assessing qualifications in a healthcare setting and leading a training team.
  • Demonstrable team management skills, including staff development, scheduling and deployment
  • Qualified Instructor of Physical Intervention with more than 2-years' experience in a relevant healthcare setting

Desirable

  • Recent experience of training trainers

Skills

Essential

  • Able to develop and lead training to an accredited standard.
  • Excellent leadership and management skills with the ability to motivate and inspire teams
  • Has devloped or delivered training programs in line with BILD and RRN guidance

Desirable

  • Thorough understanding of CQC regulations and standards for NHS acute trusts

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

QE Facilities

Address

Spire House

Spire Road

Washington

NE37 3HB


Employer's website

https://www.qefacilities.co.uk/ (Opens in a new tab)

Employer details

Employer name

QE Facilities

Address

Spire House

Spire Road

Washington

NE37 3HB


Employer's website

https://www.qefacilities.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Interim Logistics Consultant

Kevin Read

kevin.read@nhs.net

01914456701

Date posted

28 November 2024

Pay scheme

Other

Salary

£37,980 a year

Contract

Permanent

Working pattern

Full-time

Reference number

297-QEF-6821930

Job locations

Spire House

Spire Road

Washington

NE37 3HB


Supporting documents

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