Job summary
Calling all aspiring Service Improvement Leads! Are you looking for career progression or an opportunity for change, filled with dynamic challenges and a opportunity to influence change and improve services? Your search ends here!
We are on the hunt for passionate and experienced Service Improvement leads to join our Cellular Pathology team based at Charing Cross Hospital. We are a hub of innovation, commitment, and excellence and are looking for you to embark on a rewarding journey with us with these fixed term roles.
The roles will support North West London Pathology in meeting NHSE national targets to meet cancer performance within 10 days by identifying and delivering productivity and performance improvements by:
1) Pathway and process mapping of optimized services and identification of areas of improvement.
2) Understanding the current design of reporting pathways and identify areas of improvement.
3) Support the implementation, monitoring and management of productivity improvements, particularly in relation to the clinical body.
4) Optimisation of digital reporting pathways.
5) Continue to support the roll-out of digital remote working.
Why Choose Us? You will be working with a diverse workforce who have experience in their specialist areas and will work alongside you to identify opportunity for improvement. Don't wait, apply to work with us today!
Main duties of the job
To be an efficient and flexible member of the Cellular Pathology management to support and develop the Histopathology service with a specific focus on cancer pathways through the use of data and operational efficiency.
To be a flexible member of the Histopathology team, leading and supporting the delivery of transformation and improvement projects, supporting the realisation of significant strategic objectives providing a quality service to all hospitals within North West London Pathology, demonstrating both efficiency and flexibility in the role.
About us
Benefits include career development, flexible working, staff wellbeing programmes, staff awards and recognition scheme. We also have available benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
NWLP Induction
The NWLP induction will run on the first Monday of each month (provided it does not fall on a bank holiday) and includes laboratory training (for relevant laboratory roles). All new staff must attend the NWLP induction during their first week with NWLP.
For 2024/25, see below the start dates which you will be able to book once you have completed all your pre-employment checks.
- Monday 4 August 2025
- Monday 1 September 2025
- Monday 6 October 2025
- Monday 3 November 2025
- Monday 1 December 2025
Candidates are advised to consider these start dates before agreeing end of service date with their current employer.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education / Qualifications
Essential
- Educated to Master's level or equivalent experience.
- Evidence of continuing professional development.
- Experience working with IT systems in a complex department in the NHS or a similar organisation.
Desirable
- Management qualification or relevant experience
- Scientific qualification or experience working in pathology or healthcare
- Programme / Project Management or Improvement Qualification or equivalent experience
Skills / Abilities
Essential
- Ability to analyze and interpret performance data to identify areas for improvement
- Commitment to change management to develop more innovative ways of working to improve service delivery
- Problem solving skills, including lateral thinking and ability to find creative solutions.
- Ability to inspire confidence and to lead staff, motivate and involve individuals and teams, and have them understand the Trust's and your performance expectations.
Knowledge & Experience
Essential
- Ability to develop and write policies and procedures (e.g. Standard Operating Procedures), relating to specialty section
- Experience within a laboratory or as a service user.
- Evidence of experience of quality management systems, audits and document control
- Experience of working across complex organizational structures.
Desirable
- Knowledge of current laboratory practice and equipment.
Person Specification
Education / Qualifications
Essential
- Educated to Master's level or equivalent experience.
- Evidence of continuing professional development.
- Experience working with IT systems in a complex department in the NHS or a similar organisation.
Desirable
- Management qualification or relevant experience
- Scientific qualification or experience working in pathology or healthcare
- Programme / Project Management or Improvement Qualification or equivalent experience
Skills / Abilities
Essential
- Ability to analyze and interpret performance data to identify areas for improvement
- Commitment to change management to develop more innovative ways of working to improve service delivery
- Problem solving skills, including lateral thinking and ability to find creative solutions.
- Ability to inspire confidence and to lead staff, motivate and involve individuals and teams, and have them understand the Trust's and your performance expectations.
Knowledge & Experience
Essential
- Ability to develop and write policies and procedures (e.g. Standard Operating Procedures), relating to specialty section
- Experience within a laboratory or as a service user.
- Evidence of experience of quality management systems, audits and document control
- Experience of working across complex organizational structures.
Desirable
- Knowledge of current laboratory practice and equipment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
