Digital Trainer

Job description

Job responsibilities

Preparation and Evaluation

Set up training accounts and award access levels prior to training.

Create and develop lesson plans, subsequent exercises, and schemes of work in line with Standard Operating Procedures

Develop and maintain manuals and users guides to support training and end users.

Design learning interventions appropriate to the skills needed and the learner requirements.

Extract and analyse reports on training queries as requested.

Obtain feedback using an evaluation process, record and monitor the quality of learning interventions.

Identify weaknesses or additional / specific needs and provide further support and assistance where required.

Support and coach learners using relevant learning technologies.

Facilitation

Work with staff on a one-to-one basis to overcome any difficulties encountered using any electronic application.

Design, develop, deliver and support learning for clinical and non-clinical electronic applications at basic, intermediate and advanced levels, using a variety of delivery methods and technology.

Develop IT skills and support trainees in the application and understanding of Microsoft Office software including mouse and pc skills as well as any other electronic applications at basic, intermediate and advanced levels.

Support deployment of new applications to relevant staff highlighted during project phase.

Deliver clinical and administrative IT application training to all groups of staff, using appropriate language, learning methodologies and tools.

Provide support to e-learners where required.

Ensure users are aware of relevant legislation and policies relating to the training being undertaken.

Inform staff of audit trails and how they relate to the use of the IT systems being trained.

Assist in training and delivery of externally accredited courses.

Communication

Liaise with internal or external stakeholders to identify those who need additional support.

Co-ordinate learning activities with Business Change and Communications Teams.

Assist in the development of relevant content for publication on Intranets, Extranets and other content sources.

Answer all queries in a professional manner to help and support the Digital Training team and its trainees.

Other Duties and Responsibilities

Inform staff of fire safety procedures and take responsibility for staff in such events during training sessions.

Undertake system administration including set-up and access to the IT computer network ensuring the IM&T security policy is adhered to by members of staff.

Responsible for implementation and support of Digital systems including new versions testing up grades, software support and on-going development, systems administration, and user set-up.

To work additional hours/outside normal working hours on occasions for project implementations with notice and in consultation with the post holder.

Person Specification

What we are looking for in our people

Essential

• Minimum of Level 3 teaching qualification
• Training design, development and/or delivery qualification (or working towards)
• Significant experience of using computer systems to an advanced level.
• Experience of designing, developing and delivering training or supporting users.
• Knowledge of how to set up, administer and evaluate learning interventions to support Digital Skills development.
• Ability to create and develop end user learning content using a variety of tools and techniques.
• Skills in standard Microsoft software packages, including email.
• Ability to adapt learning interventions to the needs of the learner.
• Ability to create robust lesson plans and separate schemes of work to support the learning journey
• Demonstratable interpersonal, presentation and organisational skills.
• Behave as a positive ambassador for Innovate Healthcare Services
• Independent means of transport

Desirable

• E-Learning design and development qualification
• Online learning facilitation qualification
• Experience of using clinical systems, e-Learning design and development and online learning facilitation
• Ability to facilitate learning using a variety of technologies and methodologies.

Employer details

Employer name

Innovate Healthcare Services

Address

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW

Employer's website

https://www.innovatehs.co.uk/ (Opens in a new tab)