IT Asset Manager

Job description

Job responsibilities

Operational Leadership

Lead, develop, and motivate a high-performing team of Asset administrators

Manage the Logistics asset team to ensure a streamlined and dedicated audits of all assets are being conducted and recorded on our master asset database

Manage the overall motivation and performance of the Asset team within an environment of change seeking to maximise their contribution in relation to forecasted work and overall resource commitments.

Manage, mitigate, and report on risks they may come of managing assets and the team

Strategic Planning and Execution

Manage and streamline our processes to improve the overall recording of all assets.

Implementing strong access controls to ensure that only authorised personnel have access to IT assets

Work with the Head of ICT Service Operations and with the ICT configuration and logistics manager in the delivery and recording of the assets across all our stakeholders

Asset Management

Maintain a comprehensive inventory of all IT assets, including hardware, software, licenses, and contracts. Ensure accurate and up-to-date records.

Oversee the entire lifecycle of IT assets, from acquisition to disposal. Develop and implement procedures for tracking and managing assets throughout their lifecycle.

Ensure service improvement and service excellence are fully embedded in our overall culture.

Work alongside our customers and build effective working relationships with key stakeholders to understand strategic and operational business requirements.

Strive to achieve high customer satisfaction through our service offerings to demonstrate that Innovate's customer service provision is of high quality.

Implement quality control measures to ensure the proper functioning and maintenance of IT assets. Develop and enforce standards and procedures for asset management.

Work closely with other departments, including IT, finance, and procurement, to align asset management activities with organizational goals.

Person Specification

What we're looking for in our people

Essential

• Proven leadership experience in a logistical environment, with a track record of setting high standards and positively influencing peers and colleagues.
• Ability to take initiative, guide others through complex challenges, and contribute to a culture of excellence and accountability.
• Experience mentoring junior team members and supporting knowledge sharing across the team.
• Brings people together with a supportive and inclusive approach, fostering a positive team environment and encouraging open, consistent communication.
• Works effectively as part of a wider team, contributing to shared goals while respecting and leveraging the strengths of others.
• Applies logical thinking and creativity to identify root causes and implement effective, sustainable solutions.
• Approaches tasks with structure and precision, ensuring reliability and consistency in delivery.
• Willing and able to travel across sites in Warwickshire as required, supporting operational needs wherever required.
• Always demonstrates patience, respect, and professionalism prioritising the user experience and building trust through every interaction.
• Enhance the quality of service and overall experience for our customers by efficiently managing and resolving ICT incidents.
• Committed to taking proactive steps to enhance service delivery.
• Excellent organisational and analytical skills.
• Proven experience in IT asset management, procurement, or a related role.
• Strong understanding of IT asset lifecycle management and best practices

Employer details

Employer name

Innovate Healthcare Services

Address

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW

Employer's website

https://www.innovatehs.co.uk/ (Opens in a new tab)