Innovate Healthcare Services

EPR Technical Delivery Lead

The closing date is 16 September 2025

Job summary

We are looking for a skilled EPR Technical Delivery Lead to oversee the delivery of technology systems supporting the rollout of the Oracle Millennium EPR system across South Warwickshire University NHS Foundation Trust (SWFT), George Eliot Hospital (GEH), and Out of Hospital Services in Warwickshire.

Main duties of the job

Reporting to the Chief Technology Officer, you'll lead on deploying and testing client software, managing mobile and wireless networking, ensuring reliable printing and connectivity, and supporting fixed and mobile end-user computing. This role involves close collaboration with Technology Services and EPR teams to ensure seamless implementation across all sites.

About us

As a growing company, Innovate has a range of benefits and opportunities to enable individuals to grow and experience a range of new challenges. Innovate has a commitment to develop staff and provide a supportive work life balance. Innovate is a staff led company, with a mission to provide the best technology solutions and support to our Trusts.

At Innovate, we recognise the benefits of transferable skills and a desire to learn. We encourage anyone who is interested in this role to get in touch, even if you do not meet all stated criteria.

Travel between our sites will be required for this role.

Please note, we may close this vacancy earlier than the stated closing date if we receive a high number of applications.

Details

Date posted

02 September 2025

Pay scheme

Other

Salary

£66,086 a year

Contract

Fixed term

Duration

15 months

Working pattern

Full-time, Flexible working

Reference number

M9203-25-0030

Job locations

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW


Job description

Job responsibilities

Lead delivery of EPR related technology services

Attendance at project meetings

Contribute to the specification, design, development and implementation of our EPR strategy to support the aims and objectives of both Innovate and our customers

Communicate complex technical system matters to senior non-technical staff clearly and in a manner whereby they are able to fully understand the issues and implications

Negotiate at a senior level and be a major influence in the decision-making processes for all aspects of EPR technical delivery

Work closely with technology operations to develop and implement strategies and architectures to provide infrastructure support and services in line with best practise methodologies

Make recommendations for strategic direction aligned to EPR future state

Negotiate effectively with others and be persuasive, sometimes in contentious situations, to drive change and enable achievement of EPR project milestones

Identify, manage, and mitigate risks associated with the use of EPR technology and associated platforms and services

Collaborate with the ICT team and wider business to agree on the design and implementation of a holistic process of continual service improvement

Develop, design and implement technical and procedural documentation standards relating to the design and delivery of the Oracle Millenium EPR

Successful delivery of EPR technical infrastructure to time and budget

Timely and accurate reporting to project management teams

Delivery of an exceptional customer service experience

Proactively develop and implement continual service improvement

Foster and demonstrate an inclusive team culture focusing on service excellence and exceptional performance

Manage delegated EPR budgets

Job description

Job responsibilities

Lead delivery of EPR related technology services

Attendance at project meetings

Contribute to the specification, design, development and implementation of our EPR strategy to support the aims and objectives of both Innovate and our customers

Communicate complex technical system matters to senior non-technical staff clearly and in a manner whereby they are able to fully understand the issues and implications

Negotiate at a senior level and be a major influence in the decision-making processes for all aspects of EPR technical delivery

Work closely with technology operations to develop and implement strategies and architectures to provide infrastructure support and services in line with best practise methodologies

Make recommendations for strategic direction aligned to EPR future state

Negotiate effectively with others and be persuasive, sometimes in contentious situations, to drive change and enable achievement of EPR project milestones

Identify, manage, and mitigate risks associated with the use of EPR technology and associated platforms and services

Collaborate with the ICT team and wider business to agree on the design and implementation of a holistic process of continual service improvement

Develop, design and implement technical and procedural documentation standards relating to the design and delivery of the Oracle Millenium EPR

Successful delivery of EPR technical infrastructure to time and budget

Timely and accurate reporting to project management teams

Delivery of an exceptional customer service experience

Proactively develop and implement continual service improvement

Foster and demonstrate an inclusive team culture focusing on service excellence and exceptional performance

Manage delegated EPR budgets

Person Specification

What we are looking for in our people

Essential

  • Solid and demonstrable experience of leading a team of technology specialists
  • Extensive experience with automated software deployment and management
  • Wide exposure to the Windows desktop environment
  • An in depth understanding of LAN/WAN/WLAN technologies
  • A passion for excellence in service delivery and customer satisfaction
  • Flexibility around working hours will be necessary, especially during periods of peak activity e.g. dress rehearsal and go-live.
  • Appropriate means of transport to travel between sites.

Desirable

  • Oracle Millennium experience is desirable but not essential
Person Specification

What we are looking for in our people

Essential

  • Solid and demonstrable experience of leading a team of technology specialists
  • Extensive experience with automated software deployment and management
  • Wide exposure to the Windows desktop environment
  • An in depth understanding of LAN/WAN/WLAN technologies
  • A passion for excellence in service delivery and customer satisfaction
  • Flexibility around working hours will be necessary, especially during periods of peak activity e.g. dress rehearsal and go-live.
  • Appropriate means of transport to travel between sites.

Desirable

  • Oracle Millennium experience is desirable but not essential

Employer details

Employer name

Innovate Healthcare Services

Address

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW


Employer's website

https://www.innovatehs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Innovate Healthcare Services

Address

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW


Employer's website

https://www.innovatehs.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Chief Technology Officer

Phil Johns

Phil.Johns@innovatehs.co.uk

Details

Date posted

02 September 2025

Pay scheme

Other

Salary

£66,086 a year

Contract

Fixed term

Duration

15 months

Working pattern

Full-time, Flexible working

Reference number

M9203-25-0030

Job locations

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW


Supporting documents

Privacy notice

Innovate Healthcare Services's privacy notice (opens in a new tab)