Innovate Healthcare Services

Business Change Implementer

The closing date is 09 July 2025

Job summary

We are looking for a Business Change Implementer to join our team, providing business change expertise to the staff that we support. The team works closely with the Digital Project Management teams to support local and national project implementations alongside the scheduled business as usual offerings.

Main duties of the job

Assess the change impact and evaluate user readiness by conducting impact analyses, assess change readiness and identify key stakeholders. Identify and manage anticipated resistance utilising recognised change management tools and techniques.

Define and measure success metrics and monitor change progress. Input to, and support with the development and monitoring of benefits realisation plan including identifying metrics to monitor and report to the key stakeholders when needed. Responsible for ensuring accurate and timely reporting of change to the Change Managers with all allocated work packages.

About us

As a growing company, Innovate has a range of benefits and opportunities to enable individuals to grow and experience a range of new challenges. Innovate has a commitment to develop staff and provide a supportive work life balance. Innovate is a staff led company, with a mission to provide the best technology solutions and support to our Trusts.

At Innovate, we recognise the benefits of transferable skills and a desire to learn. We encourage anyone who is interested in this role to get in touch, even if you do not meet all stated criteria.

Travel between our sites will be required for this role.

Please note, we may close this vacancy earlier than the stated closing date if we receive a high number of applications.

Details

Date posted

01 July 2025

Pay scheme

Other

Salary

£38,202 a year

Contract

Fixed term

Duration

22 months

Working pattern

Full-time

Reference number

M9203-25-0023

Job locations

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW


Job description

Job responsibilities

Please see attached job description for full details of the role.

Apply a structured change management methodology to change management activities with key responsibilities for:

Implementing new ways of working, facilitating collaborative working and capacity planning. This will include responsibility for leading on workstreams within projects, and overall leading of other allocated work packages, with support from the Change Managers

Delivery of relevant impact assessments, plans, processes and materials to enable the change i.e. business readiness assessment, change sustainability plans, new processes, benefits realisation plans and tracking.

To have an awareness of benefits realisation management processes, and to develop the business change approach to support this, with support from the Change Manager

Support the implementation of Change plans and monitor progress of plans against success criteria and maintain alignment to business case as relevant.

Note: Scope of plans may include change management, engagement and communications, and benefits plans, benefits profiles, and training plans.

Core responsibility for ensuring that the patient perspective as a key driver in continuous improvement in all aspects of change

Responsible for reporting on delivery of Change Workstreams, project change activities and BAU initiatives to the Change Managers as required.

Influence and design services relating to patient care and patient/workflows, including administrative and operational workflows which have a direct impact on provision of services.

Job description

Job responsibilities

Please see attached job description for full details of the role.

Apply a structured change management methodology to change management activities with key responsibilities for:

Implementing new ways of working, facilitating collaborative working and capacity planning. This will include responsibility for leading on workstreams within projects, and overall leading of other allocated work packages, with support from the Change Managers

Delivery of relevant impact assessments, plans, processes and materials to enable the change i.e. business readiness assessment, change sustainability plans, new processes, benefits realisation plans and tracking.

To have an awareness of benefits realisation management processes, and to develop the business change approach to support this, with support from the Change Manager

Support the implementation of Change plans and monitor progress of plans against success criteria and maintain alignment to business case as relevant.

Note: Scope of plans may include change management, engagement and communications, and benefits plans, benefits profiles, and training plans.

Core responsibility for ensuring that the patient perspective as a key driver in continuous improvement in all aspects of change

Responsible for reporting on delivery of Change Workstreams, project change activities and BAU initiatives to the Change Managers as required.

Influence and design services relating to patient care and patient/workflows, including administrative and operational workflows which have a direct impact on provision of services.

Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent experience delivering major change programmes.

Desirable

  • Relevant change management qualification, e.g. ONE of: Change Management Institute ACMF (Accredited Change Manager Foundation), Prosci Foundation; and/or equivalent experience.
  • Training or coaching qualification

Experience

Essential

  • Demonstrable experience of delivering change management
  • Experience in leading change within teams

What we are looking for in our people

Essential

  • Knowledge of change management principles, concepts, methodologies and tools; able to advise on a good practice approach to business change.
  • Understanding and knowledge of benefit management and change role within it.
  • Able to define problems and evaluate new concepts/ ideas and identify recommendations and solutions.
  • Evidence of continuous professional development.
  • Excellent understanding of computer systems and digital transformation; ideally includes hospital digital systems.
Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent experience delivering major change programmes.

Desirable

  • Relevant change management qualification, e.g. ONE of: Change Management Institute ACMF (Accredited Change Manager Foundation), Prosci Foundation; and/or equivalent experience.
  • Training or coaching qualification

Experience

Essential

  • Demonstrable experience of delivering change management
  • Experience in leading change within teams

What we are looking for in our people

Essential

  • Knowledge of change management principles, concepts, methodologies and tools; able to advise on a good practice approach to business change.
  • Understanding and knowledge of benefit management and change role within it.
  • Able to define problems and evaluate new concepts/ ideas and identify recommendations and solutions.
  • Evidence of continuous professional development.
  • Excellent understanding of computer systems and digital transformation; ideally includes hospital digital systems.

Employer details

Employer name

Innovate Healthcare Services

Address

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW


Employer's website

https://www.innovatehs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Innovate Healthcare Services

Address

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW


Employer's website

https://www.innovatehs.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

01 July 2025

Pay scheme

Other

Salary

£38,202 a year

Contract

Fixed term

Duration

22 months

Working pattern

Full-time

Reference number

M9203-25-0023

Job locations

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW


Supporting documents

Privacy notice

Innovate Healthcare Services's privacy notice (opens in a new tab)