Innovate Healthcare Services

EPR Infrastructure Lead

The closing date is 06 June 2025

Job summary

We are looking for an experienced IT professional with a strong background in client device management, network infrastructure, and technical problem-solving to join our EPR programme. Your role, as EPR Infrastructure Lead, will be to lead and support the technical delivery of desktop, mobile, and printing device services.

Main duties of the job

Under the direction of the Head of Acute and Core Technology Services and the Technical Project Manager you will be responsible for the delivery of various elements of the end user computing environment and supporting infrastructure required for successful deployment of our Oracle Millenium EPR platform. Working with the desktop, mobile and service operations teams you will coordinate the deployment of client software and hardware and be the point of contact for pre and post go live client technical troubleshooting and error resolution.

About us

As a growing company, Innovate has a range of benefits and opportunities to enable individuals to grow and experience a range of new challenges. Innovate has a commitment to develop staff and provide a supportive work life balance. Innovate is a staff led company, with a mission to provide the best technology solutions and support to our Trusts.

At Innovate, we recognise the benefits of transferable skills and a desire to learn. We encourage anyone who is interested in this role to get in touch, even if you do not meet all stated criteria.

Innovate is able to offer NHS Terms and Conditions for staff currently employed within the NHS or within the last 12 months

Please note, we may close this vacancy earlier than the stated closing date if we receive a high number of applications.

Details

Date posted

23 May 2025

Pay scheme

Other

Salary

£46,629 a year

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

M9203-25-0016

Job locations

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW


Job description

Job responsibilities

  • Lead on and support the technical aspects of client delivery for desktop, mobile and printing devices
  • Lead on the delivery and configuration of fixed and wireless networking infrastructure for client and mobile devices
  • Collaborate with internal technology operations teams, project teams and Oracle project support for all client hardware and software deployment activities
  • Troubleshoot and resolve complex technical issues
  • Assist with client patch management and updates related to Oracle client configuration

Maintain accurate documentation for infrastructure components and technical workflows

Job description

Job responsibilities

  • Lead on and support the technical aspects of client delivery for desktop, mobile and printing devices
  • Lead on the delivery and configuration of fixed and wireless networking infrastructure for client and mobile devices
  • Collaborate with internal technology operations teams, project teams and Oracle project support for all client hardware and software deployment activities
  • Troubleshoot and resolve complex technical issues
  • Assist with client patch management and updates related to Oracle client configuration

Maintain accurate documentation for infrastructure components and technical workflows

Person Specification

Experience

Essential

  • Extensive experience at second- and third-line support levels in large scale environments
  • Extensive experience with fixed and wireless networking solutions
  • Experience with automated software, mobile, and OS delivery platforms at an enterprise level

What we are looking for in our people

Essential

  • A good understanding of project management tools and methodologies
  • Ability to explain technical issues to a non-technical audience
  • A commitment to excellence in service delivery and customer satisfaction
Person Specification

Experience

Essential

  • Extensive experience at second- and third-line support levels in large scale environments
  • Extensive experience with fixed and wireless networking solutions
  • Experience with automated software, mobile, and OS delivery platforms at an enterprise level

What we are looking for in our people

Essential

  • A good understanding of project management tools and methodologies
  • Ability to explain technical issues to a non-technical audience
  • A commitment to excellence in service delivery and customer satisfaction

Employer details

Employer name

Innovate Healthcare Services

Address

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW


Employer's website

https://www.innovatehs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Innovate Healthcare Services

Address

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW


Employer's website

https://www.innovatehs.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

23 May 2025

Pay scheme

Other

Salary

£46,629 a year

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

M9203-25-0016

Job locations

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW


Supporting documents

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