EPR System Configuration Administrator

Innovate Healthcare Services

This job is now closed

Job summary

We are seeking proactive and detail-oriented EPR System Configuration Administrators to join the Innovate team. This role is pivotal in supporting the effective implementation and optimisation of our Electronic Patient Record (EPR) system. If you thrive in a fast-paced, multi-disciplinary environment and have a passion for improving healthcare workflows, this opportunity is for you.

Main duties of the job

The role of the System Configuration Administrator is to provide support in the configuration of the EPR system, offering guidance and support to its end users to ensure that the services provided meet clinical and operational needs.

About us

As a growing company, Innovate has a range of benefits and opportunities to enable individuals to grow and experience a range of new challenges. Innovate has a commitment to develop staff and provide a supportive work life balance. Innovate is a staff led company, with a mission to provide the best technology solutions and support to our Trusts.

At Innovate, we recognise the benefits of transferable skills and a desire to learn. We encourage anyone who is interested in this role to get in touch, even if you do not meet all stated criteria.

Innovate is able to offer NHS Terms and Conditions for staff currently employed within the NHS or within the last 12 months

Please note, we may close this vacancy earlier than the stated closing date if we receive a high number of applications.

Date posted

15 January 2025

Pay scheme

Other

Salary

£28,090 a year

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

M9203-25-0000

Job locations

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW

Job description

Job responsibilities

Analyse and document clinical and administrative workflows, information, data collection and reporting requirements.

Ensure that the system is configured to meet new best practice ways of working to relevant legal and regulatory frameworks.

Log issues as they arise and liaise with colleagues and the supplier to achieve resolution and updating the systems accordingly. Escalate unresolved issues and make urgent changes to build as appropriate.

Champion changes to working practices which will improve efficiency, patient flow and patient experience.

Report on configuration progress and ensure the application produces all reports required by the department.

Work with colleagues to ensure awareness of build development and changes.

Arrange, chair and/or participate in meetings between senior staff and Programme colleagues to discuss workflows and/or areas of concern

Demonstrate/present complex build work in an easy-to-understand format to staff at all levels.

Self-teach from supplier manuals to solve problems in build/reporting/testing.

Ensure end-users are given the appropriate levels of access and security to the system.

Analyse and review test progress and variances to define recommendations to maintain schedules and raise any risks or issues highlighted through testing to the appropriate level.

Provide support to end-users through regular meetings and by participating in on call rota at go-live and during the subsequent optimisation phase.

Ensure compliance to program changes and change control mechanisms.

Meet regularly with the Workstream Lead and Workstream Coordinator to negotiate with, review and prioritise the scope of the application, in accordance with Programme plans.

Ensure that all documentation is fit for purpose, accepted and retained in line with EPR Programme processes.

Work in a complex and multi-disciplinary environment, be able to act with minimum guidelines.

Develop and maintain effective networks and relationships with internal and external contacts.

Undertake additional, specific project work in support of the EPR programme.