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Innovate Healthcare Services

EPR Change Manager

Information:

This job is now closed

Job summary

We are seeking an experienced and dynamic EPR Change Manager to join our team. This is a unique opportunity to play a crucial role in leading and supporting change initiatives within our EPR programme across George Eliot Hospital and South Warwickshire University NHS Foundation Trust.

Main duties of the job

The successful candidate will have a proven ability to plan, implement, and manage change processes, ensuring alignment with strategic objectives and delivering sustainable business benefits. In addition, they will demonstrate significant experience in change management, including leading complex change initiatives, and strong project management and organisational skills.

This role will require travel between our sites across Warwickshire.

About us

As a growing company, Innovate has a range of benefits and opportunities to enable individuals to grow and experience a range of new challenges. Innovate has a commitment to develop staff and provide a supportive work life balance. Innovate is a staff led company, with a mission to provide the best technology solutions and support to our Trusts.

At Innovate, we recognise the benefits of transferable skills and a desire to learn. We encourage anyone who is interested in this role to get in touch, even if you do not meet all stated criteria.

Innovate is able to offer NHS Terms and Conditions for staff currently employed within the NHS or within the last 12 months

Please note, we may close this vacancy earlier than the stated closing date if we receive a high number of applications.

Details

Date posted

15 November 2024

Pay scheme

Other

Salary

£46,629 a year or equivalent NHS terms and conditions (if eligible)

Contract

Fixed term

Duration

21 months

Working pattern

Full-time, Flexible working

Reference number

M9203-24-0042

Job locations

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW


Job description

Job responsibilities

Apply a structured change management methodology and lead change management activities with key responsibilities for:

Planning and organising a broad range of complex activities, including influencing and adjusting plans to align project and operational wider plans and strategies.

Implementing new ways of working, facilitating collaborative working and capacity planning.

Development and delivery of relevant impact assessments, plans, processes and materials to enable the change i.e. business readiness assessment, change sustainability plans, new processes, benefits realisation plans and tracking.

Support the implementation of Change plans and monitor progress of plans against success criteria and maintain alignment to business case as relevant.

Input, and support training requirements e.g. create learning/training plans and materials.

Manage stakeholder engagement and communications in terms of change management, set up advocacy and mobilise change agents or champions as required.

Lead stakeholder engagement and communication initiatives and identify and help to address any resistance.

Core responsibility for ensuring patient care is considered within change management plans/ activity and that the patient perspective as a key driver in continuous improvement.

Responsible for reporting on delivery of Change Workstreams, project change activities and BAU initiatives as required.

Influence and design services relating to patient care and patient/workflows, including administrative and operational workflows which have a direct impact on provision of services.

Act as an effective change agent in the delivery change workstreams and activities.

Will be responsible for risk and issue management related to change activity and outcomes.

Job description

Job responsibilities

Apply a structured change management methodology and lead change management activities with key responsibilities for:

Planning and organising a broad range of complex activities, including influencing and adjusting plans to align project and operational wider plans and strategies.

Implementing new ways of working, facilitating collaborative working and capacity planning.

Development and delivery of relevant impact assessments, plans, processes and materials to enable the change i.e. business readiness assessment, change sustainability plans, new processes, benefits realisation plans and tracking.

Support the implementation of Change plans and monitor progress of plans against success criteria and maintain alignment to business case as relevant.

Input, and support training requirements e.g. create learning/training plans and materials.

Manage stakeholder engagement and communications in terms of change management, set up advocacy and mobilise change agents or champions as required.

Lead stakeholder engagement and communication initiatives and identify and help to address any resistance.

Core responsibility for ensuring patient care is considered within change management plans/ activity and that the patient perspective as a key driver in continuous improvement.

Responsible for reporting on delivery of Change Workstreams, project change activities and BAU initiatives as required.

Influence and design services relating to patient care and patient/workflows, including administrative and operational workflows which have a direct impact on provision of services.

Act as an effective change agent in the delivery change workstreams and activities.

Will be responsible for risk and issue management related to change activity and outcomes.

Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent experience delivering major change programmes.
  • Relevant change management qualification, and/or equivalent experience.

Experience

Essential

  • Proven track record of working within major change or transformation programmes to effectively manage and delivery change.
  • Experience and knowledge of change management principles, concepts, methodologies and tools; able to advise on, and utilise a good practice approach to business change.
  • Experience in stakeholder management on complex/sensitive programmes, and able to influence and gain buy-in to enable change to happen through others.

What we are looking for in our people

Essential

  • Excellent interpersonal and communication skills and a proven ability to convey complex information (including presentations) and develop, maintain and enhance relationships with a variety of internal and external contacts.
  • Ability to influence others and move toward a common vision or goal.
  • Flexible and adaptable; able to work in ambiguous situations
  • Strong analytical skills with experience of assessing the impact of change.
  • Good understanding and demonstrable knowledge of benefit management and change role within it.
  • Able to work well under pressure and with complexity and ambiguity and can flex to changes in business focus.
  • Able to define problems and evaluate new concepts and ideas and identify recommendations and solutions.
  • Strong project management and organisational skills.
Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent experience delivering major change programmes.
  • Relevant change management qualification, and/or equivalent experience.

Experience

Essential

  • Proven track record of working within major change or transformation programmes to effectively manage and delivery change.
  • Experience and knowledge of change management principles, concepts, methodologies and tools; able to advise on, and utilise a good practice approach to business change.
  • Experience in stakeholder management on complex/sensitive programmes, and able to influence and gain buy-in to enable change to happen through others.

What we are looking for in our people

Essential

  • Excellent interpersonal and communication skills and a proven ability to convey complex information (including presentations) and develop, maintain and enhance relationships with a variety of internal and external contacts.
  • Ability to influence others and move toward a common vision or goal.
  • Flexible and adaptable; able to work in ambiguous situations
  • Strong analytical skills with experience of assessing the impact of change.
  • Good understanding and demonstrable knowledge of benefit management and change role within it.
  • Able to work well under pressure and with complexity and ambiguity and can flex to changes in business focus.
  • Able to define problems and evaluate new concepts and ideas and identify recommendations and solutions.
  • Strong project management and organisational skills.

Employer details

Employer name

Innovate Healthcare Services

Address

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW


Employer's website

https://www.innovatehs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Innovate Healthcare Services

Address

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW


Employer's website

https://www.innovatehs.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Digital Transformation Delivery

Kirsten Moon

Kirsten.Moon@innovatehs.co.uk

Details

Date posted

15 November 2024

Pay scheme

Other

Salary

£46,629 a year or equivalent NHS terms and conditions (if eligible)

Contract

Fixed term

Duration

21 months

Working pattern

Full-time, Flexible working

Reference number

M9203-24-0042

Job locations

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW


Supporting documents

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