Job summary
Clatterbridge Pharmacy Limited (CPL) is seeking an experienced and forward-thinking Operations and Homecare Manager to provide strategic leadership and operational oversight across our Procurement, Logistics and Homecare services. As a key member of the Senior Management Team, you will play a pivotal role in driving service excellence, ensuring regulatory compliance, and supporting the delivery of high-quality, patient-centred care.
The post holder will lead the delivery of CPL's operational and strategic agenda, ensuring services are efficient, safe, cost-effective, and aligned with national standards including GPhC, CQC, MHRA and NHS requirements. You will be responsible for ensuring the CPL Board and customers receive robust assurance against agreed KPIs, while shaping future service developments and innovations that support the wider health system.
This role requires a highly motivated leader with extensive experience in pharmacy operations, service development, and change management, who can build strong relationships across NHS organisations and lead teams through continuous improvement.
Main duties of the job
The post holder provides strategic and operational leadership for CPL's Procurement, Logistics and Homecare services, ensuring safe, efficient and compliant operations. They oversee the delivery of high-quality patient care, maintaining adherence to GPhC, MHRA, CQC and GDP standards while ensuring robust governance, SOPs and reporting systems. They manage the Procurement Manager and wider teams, ensuring effective wholesaling operations, quality systems, training, performance and workforce planning.
The role includes leading service development, contractual reviews, SLA delivery and expansion of homecare and procurement services. The post holder builds strong relationships with NHS partners, provides expert advice, and presents complex information to senior stakeholders. They analyse data to inform strategic planning, implement digital transformation where required, and drive continuous improvement.
They are responsible for budget oversight, cost-effective medicines procurement, business continuity planning and supply chain resilience. The role ensures safe medicines systems, supports incident investigations, manages complaints, and upholds confidentiality, health and safety, and professional standards.
About us
PharmaC strives to provide excellent service with happy staff that are positive, friendly and go the extra mile. Patient feedback consistenly shows that our patients are satisfied/'very' satisfied with PharmaC staff & services, we look to continue to improve our service to satisfy our patients.
Job description
Job responsibilities
Please find attached job description and person specification documents for further details for this vacancy.
£79,210 salary rising to £89,458 per annum pro rata after one year service
Job description
Job responsibilities
Please find attached job description and person specification documents for further details for this vacancy.
£79,210 salary rising to £89,458 per annum pro rata after one year service
Person Specification
Qualifications
Essential
- Vocational Master degree in Pharmacy
- Registered with the General Pharmaceutical Council
Desirable
- Postgraduate leadership qualification
Knowledge and Experience
Essential
- Change management experience
- Knowledge of changing NHS environment and government initiatives
- Experience in implementation of NHS policy and guidance
- Specialist clinical and pharmaceutical knowledge relating to promotion of high quality, effective and cost effective procurement and use of medicines
- Understanding of Clinical Governance and Risk Management and their influence on current practice
- Commitment to CPD
- Record of personal development
- Human resource management experience
Desirable
- Postgraduate qualification in clinical pharmacy (or equivalent)
- Experience of delivering a high quality pharmacy service
- Experience in managing inpatient dispensing / outpatient / retail pharmacy services
- Experience of service expansion
- Experience of TUPE
- Sound financial understanding and experience in managing pay and non pay budgets
- Post registration experience or equivalent documented clinical experience
- Experience in strategy development and implementation
Person Specification
Qualifications
Essential
- Vocational Master degree in Pharmacy
- Registered with the General Pharmaceutical Council
Desirable
- Postgraduate leadership qualification
Knowledge and Experience
Essential
- Change management experience
- Knowledge of changing NHS environment and government initiatives
- Experience in implementation of NHS policy and guidance
- Specialist clinical and pharmaceutical knowledge relating to promotion of high quality, effective and cost effective procurement and use of medicines
- Understanding of Clinical Governance and Risk Management and their influence on current practice
- Commitment to CPD
- Record of personal development
- Human resource management experience
Desirable
- Postgraduate qualification in clinical pharmacy (or equivalent)
- Experience of delivering a high quality pharmacy service
- Experience in managing inpatient dispensing / outpatient / retail pharmacy services
- Experience of service expansion
- Experience of TUPE
- Sound financial understanding and experience in managing pay and non pay budgets
- Post registration experience or equivalent documented clinical experience
- Experience in strategy development and implementation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
