City Hospitals Independent Commercial Enterprises Ltd (CHoICE)

Catering Assistant (Ward Host)

The closing date is 26 August 2025

Job summary

CHoICE Facilities Services are seeking passionate, hardworking & reliable individual to join our team & fulfil the role of Catering Assistants (Ward Host). You would be responsible for assisting clinical staff in the efficient & effective production & service of a high quality of meals & beverages for patients, staff & visitors, including associated cleaning & hygiene related duties. The role is ward based & involves collecting and delivering meals for patients and can be physically demanding.

We have 3 roles:

19.5 hours per week - 7am-2pm Friday, Saturday and Sunday - Sunderland Royal Hospital

16 hours per week - 4pm-8pm Monday to Thursday - Sunderland Royal Hospital

25 Hours per week - 9.45am - 2.45pm Monday to Friday - Sunderland Eye Infirmary initially

We encourage and support our employees to progress within CHoICE and offer full training on the job. If you are ambitious, caring, team player and strive to deliver high standards services, we would like to hear from YOU!

Previous applicants need not apply, thank you.

Main duties of the job

General duties of a Catering Assistant (Ward Host) role includes;

To follow food & beverage handling procedures, in accordance with national and local regulations.

Undertake stock management, receipt and delivery of stock, reporting any discrepancies or damaged goods to Supervisors. Record food temperatures and food waste before and after service

Maintain the appropriate knowledge and skills to safely and effectively perform all food & beverage tasks.

Maintain a clean, tidy and hygienic appearance. Ensuring that the appropriate protective clothing is worn at all times.

Distribution, delivery and service of food and beverages to wards and departments.

Ensuring all equipment, working areas, including storerooms, refrigerators and freezers are kept in a clean and hygienic condition and that good hygienic practices are established and maintained at all times.

Carry out any other duties which are deemed reasonable and in line with the banding of the post.

Providing a food and beverage service including catering for special events to patient, staff and visitors.

Preparing, assembling and packing meals for patients and staff.

Collection, segregation and disposal of waste materials, in accordance with policies.

CHoICE Catering Services are provided at Sunderland Royal Hospital & Sunderland Eye Infirmary.

About us

Please add your telephone number to your application form so we can contact you quickly if required.

City Hospitals Independent Commercial Enterprises Ltd (CHoICE - trading since 2014) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust. CHoICE provide a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ around 650 staff in a wide range of functions, ranging from cleaners, porters, engineers, procurement specialists and pharmacists.

Commitment, Care and Compassion- our Team contribute to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time and we are committed to offering flexible approaches to work where possible. We provide a range of benefits including Fitness Centre (SRH), cycle to work scheme and access to a Care Co-ordinator to help staff with childcare arrangements.

We welcome all applications regardless of peoples race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under-represented groups.

Ifyou use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Details

Date posted

19 August 2025

Pay scheme

Other

Salary

£26,101 a year Pro rata for part time

Contract

Permanent

Working pattern

Part-time

Reference number

M9155-Z-EA-0825-70

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP


Job description

Job responsibilities

Please refer to the attached Job Description for full duties of the role.

To be responsible for assisting in the efficient and effective production & service of a high quality of meals & beverages, for patients, staff and visitors, including associated cleaning and hygiene related duties.

Job description

Job responsibilities

Please refer to the attached Job Description for full duties of the role.

To be responsible for assisting in the efficient and effective production & service of a high quality of meals & beverages, for patients, staff and visitors, including associated cleaning and hygiene related duties.

Person Specification

Experience

Essential

  • Good understanding of catering services

Desirable

  • Catering Experience
  • Experience of working in a healthcare environment
  • Experience in production environment
  • Experience of cash/card payment handling
  • Previous experience in dealing with the public

Skills and Knowledge

Essential

  • Ability to accept and prioritise instructions

Desirable

  • Previous knowledge of catering environment

Physical Skills

Essential

  • Combination of bending/lifting/standing and walking with frequent requirement for physical effort.

Qualifications

Essential

  • Basic Numeracy and Literacy education

Desirable

  • Basic Food Hygiene Certificate
  • Basic Allergen training
Person Specification

Experience

Essential

  • Good understanding of catering services

Desirable

  • Catering Experience
  • Experience of working in a healthcare environment
  • Experience in production environment
  • Experience of cash/card payment handling
  • Previous experience in dealing with the public

Skills and Knowledge

Essential

  • Ability to accept and prioritise instructions

Desirable

  • Previous knowledge of catering environment

Physical Skills

Essential

  • Combination of bending/lifting/standing and walking with frequent requirement for physical effort.

Qualifications

Essential

  • Basic Numeracy and Literacy education

Desirable

  • Basic Food Hygiene Certificate
  • Basic Allergen training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

City Hospitals Independent Commercial Enterprises Ltd (CHoICE)

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP


Employer's website

https://www.choicesunderland.co.uk/ (Opens in a new tab)


Employer details

Employer name

City Hospitals Independent Commercial Enterprises Ltd (CHoICE)

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP


Employer's website

https://www.choicesunderland.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Catering and Commercial Services

Catherine Phillipson

catherine.phillipson1@nhs.net

01915656256

Details

Date posted

19 August 2025

Pay scheme

Other

Salary

£26,101 a year Pro rata for part time

Contract

Permanent

Working pattern

Part-time

Reference number

M9155-Z-EA-0825-70

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP


Supporting documents

Privacy notice

City Hospitals Independent Commercial Enterprises Ltd (CHoICE)'s privacy notice (opens in a new tab)