Facilities Supervisor

City Hospitals Independent Commercial Enterprises Ltd (CHoICE)

This job is now closed

Job summary

CHoICE Facilities Services are seeking a passionate, hardworking and reliable individual to join our team and fulfil the role of Domestic Supervisor

This role is an exciting opportunity for people who are flexible, task focused and who have excellent communications skills. We encourage and support our employees to progress within CHoICE and offer full training on the job

As a Domestic Supervisor you would be responsible for day to day management of Soft FM staff to provide efficient and effective Facilities services to all wards and departments within CHoICE operated sites and support the delivery of excellent patient care, ensuring the service is responsive to the demands placed upon it

CHoICE Facilities Services work together;

To deliver nationally recognised high quality, safe, cost effective services for the people, patients and stakeholders

To attract and retain employees who are proud to recommend our services

To deliver a wide range of high quality, effective and compliant Facilities Management (FM), Procurement and Pharmacy Services.

CHoICE Facilities Services provide a wide range of services including Domestic Services based over South Tyneside and Sunderland NHS Foundation Trust sites

To join a friendly, organised, and positive working environment, apply for this role

Two 10-hour shifts per week

Week one: Monday/Tuesday

Week two: Wednesday/Thursday

Week three: Saturday/Sunday

Main duties of the job

Day to day management of Soft FM staff to provide efficient and effective Facilities services to all wards and departments within CHoICE operated sites and support the delivery of excellent patient care, ensuring the service is responsive to the demands placed upon it.

To Supervise and prioritise work and direct staff accordingly to ensure optimum use of resources across all CHoICE sites.

Working closely with Facilities Management team, clinical site managers, on call teams out of hours, week-ends and normal office hours to prioritise operational requirements

To undertake a rotary shift pattern covering 7 days per week during the hours of 0600 to 2200 hours

To assist the Heads of Department and deputies in managing the duties and performance of the staff within Soft FM

To contribute to the on-going development and delivery of all Soft FM services

Supervise all aspects required for the delivery of a high quality Soft FM, ensuring that all service staff are correctly trained to fulfil their role, and that the service is in line with customer needs

Key requirements:

Educated to GCSE level or equivalent qualification (include Maths and English)

NVQ 3 or equivalent qualification or substantial experience in a support service role with the equivalent level of knowledge

Sound knowledge of catering / domestic / porter functions within a healthcare environment

Experience of working in a support services function

Current driving licence

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

City Hospitals Independent Commercial Enterprises Ltd (CHoICE - trading since 2014) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust (STSFT). Based at Sunderland Royal Hospital, providing a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ around 650 staff in a wide range of functions, ranging from cleaners, porters, engineers, procurement specialists and pharmacists.

Commitment, Care and Compassion- our Team contribute to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time and we are committed to offering flexible approaches to work where possible. We provide a range of benefits including Fitness Centre (SRH), cycle to work scheme and access to a Childcare Co-ordinator to help staff with childcare arrangements.

We welcome all applications regardless of peoples race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under-represented groups.

Date posted

28 November 2024

Pay scheme

Other

Salary

£25,669 to £27,395 a year pro rata for part time 20 hours per week

Contract

Permanent

Working pattern

Part-time

Reference number

M9155-Z-EA-0624-20-4

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Job description

Job responsibilities

The post holder will have day-to-day responsibility for the supervision of the Domestic & Linen Teams and services provided. They will be responsible for the efficient and effective services and delivery of high quality cleaning and hygiene related duties.

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE

Person Specification

Qualifications

Essential

Educated to GCSE level or equivalent qualification (which should include Maths and English)
NVQ 3 or equivalent qualification or substantial experience in a support service role with the equivalent level of knowledge
A willingness to study for any qualifications deemed appropriate to the post * ILM Level 2/Advanced apprenticeship
Current driving licence

Desirable

Health and safety awareness

Experience

Essential

Customer service experience
Previous experience of working in a support services function

Desirable

Supervisory knowledge gained through formal courses or secondment
Experience of working in a healthcare setting
Previous experience of operating and interrogating an electronic management system

Physical skills

Essential

Moving and Handling
Ability to sit at workstations as necessary

Skills and Knowledge

Essential

Effective communication skills verbal & written
Computer literate knowledge of Microsoft Word and Excel
Good organisational and time management skills
Ability to prioritise own and others workloads
Able to work alone or as part of a team.

Desirable

Knowledge of Hospital Support Service functions

Person Specification

Qualifications

Essential

Educated to GCSE level or equivalent qualification (which should include Maths and English)
NVQ 3 or equivalent qualification or substantial experience in a support service role with the equivalent level of knowledge
A willingness to study for any qualifications deemed appropriate to the post * ILM Level 2/Advanced apprenticeship
Current driving licence

Desirable

Health and safety awareness

Experience

Essential

Customer service experience
Previous experience of working in a support services function

Desirable

Supervisory knowledge gained through formal courses or secondment
Experience of working in a healthcare setting
Previous experience of operating and interrogating an electronic management system

Physical skills

Essential

Moving and Handling
Ability to sit at workstations as necessary

Skills and Knowledge

Essential

Effective communication skills verbal & written
Computer literate knowledge of Microsoft Word and Excel
Good organisational and time management skills
Ability to prioritise own and others workloads
Able to work alone or as part of a team.

Desirable

Knowledge of Hospital Support Service functions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.