City Hospitals Independent Commercial Enterprises Ltd (CHoICE)

Stores Operative

The closing date is 18 March 2026

Job summary

An opportunity has arisen within the Choice Procurement Services Goods Reception team for a Stores Porter providing an efficient, accurate and reliable stores service to receive and deliver products in accordance with agreed procedures.

The Stores Porter role provides invaluable procurement support to hospital sites, the role involves having responsibility for providing a robust and effective inbound and outbound delivery service to the many wards and departments on the hospital sites. The role will predominately be based at Sunderland Royal Hospital but on occasion will require cross site working to South Tyneside District Hospital.

You will need to be able to work under your own initiative without close supervision, be literate and numerate with good customer service skills and organisational skills, along with good and clear verbal communication skills. A high level of attention to detail is vital to this role as you will be handling the receipt and delivery of large volumes of items delivered to the hospital daily.

Main duties of the job

To work under the guidance and direction of the Stores Supervisor and provide support to the day to day running of the overall stores service.

The role is responsible for the receipt, recording and distribution of all goods purchased through the procurement department. Use of online systems to book goods in and assist service users with queries.

The post holder will assist with the organising and delivery of goods to all areas of the hospital. This is a physical role with a large amount of manual handling.

The stores service runs Monday to Friday between the hours of 08:00 and 17:00. The procurement department offers a flexible working policy.

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

City Hospitals Independent Commercial Enterprises Ltd (CHoICE - trading since 2014) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust (STSFT). We provide a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ staff in a wide range of functions, ranging from cleaners, porters, engineers, procurement and pharmacists.

Commitment, Care and Compassion- our Team contribute to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time and we are committed to offering flexible approaches to work where possible. We provide a range of benefits including Fitness Centre (SRH), cycle to work scheme and access to a Childcare Co-ordinator to help staff with childcare arrangements.

We welcome all applications regardless of peoples race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under-represented groups.

If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Date posted

04 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£26,101 a year pro rata for part time

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

M9155-Z-EA-0226-20

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Job description

Job responsibilities

PLEASE REFER TO THE JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE

To provide an efficient, secure, safe accurate and timely service for the receipt, storage and distribution of goods to South Tyneside & Sunderland NHS Foundation Trust / CHoICE.

Job description

Job responsibilities

PLEASE REFER TO THE JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE

To provide an efficient, secure, safe accurate and timely service for the receipt, storage and distribution of goods to South Tyneside & Sunderland NHS Foundation Trust / CHoICE.

Person Specification

Skills

Essential

Good communication skills required as communications take the form of verbal, telephone and email methods, and you must be able to reply in all forms
Good organisational skills, as you will have multiple wards / departments to provide services to each day, as well as office activities to undertake
Good prioritisations skills, as you need to ensure delivery of operational services required and address matters of an urgent nature

Attitude

Essential

Ability to work alone at times
Ability to work under pressure, especially at peak times
Calm disposition
Strong work ethic
Desire to achieve results, and provide a first class service to our customers

Personal Qualities

Essential

Self-motivating, as you will be working alone at times
Career minded, as there are opportunities for development
Team player to affect delivery of services across the Trust

Desirable

Responsible and caring attitude, as the work we undertake facilitates frontline staff to provide services to our patients, staff and visitors

Qualifications

Essential

Basic Numeracy & Literacy Skills to Level 1 or equivalent
CSE or GCSE level of education
Basic IT Skills

Desirable

Knowledge of software packages such as Microsoft, on-line systems, NHSSC, Oracle etc
Qualifications arising from courses such as ECDL etc

Experience

Essential

Previous customer services experience of dealing with customer queries to a satisfactory outcome, and by all communication methods

Desirable

VDU experience, including desktop or laptop PC usage, software package applications and ability to input data into systems
Data input and preparation, of paper based documentation for upload into computerised systems
Previous experience of using Hand held scanners for bar coding, stock management etc
Knowledge of Health & Safety requirements

Person Specification

Skills

Essential

Good communication skills required as communications take the form of verbal, telephone and email methods, and you must be able to reply in all forms
Good organisational skills, as you will have multiple wards / departments to provide services to each day, as well as office activities to undertake
Good prioritisations skills, as you need to ensure delivery of operational services required and address matters of an urgent nature

Attitude

Essential

Ability to work alone at times
Ability to work under pressure, especially at peak times
Calm disposition
Strong work ethic
Desire to achieve results, and provide a first class service to our customers

Personal Qualities

Essential

Self-motivating, as you will be working alone at times
Career minded, as there are opportunities for development
Team player to affect delivery of services across the Trust

Desirable

Responsible and caring attitude, as the work we undertake facilitates frontline staff to provide services to our patients, staff and visitors

Qualifications

Essential

Basic Numeracy & Literacy Skills to Level 1 or equivalent
CSE or GCSE level of education
Basic IT Skills

Desirable

Knowledge of software packages such as Microsoft, on-line systems, NHSSC, Oracle etc
Qualifications arising from courses such as ECDL etc

Experience

Essential

Previous customer services experience of dealing with customer queries to a satisfactory outcome, and by all communication methods

Desirable

VDU experience, including desktop or laptop PC usage, software package applications and ability to input data into systems
Data input and preparation, of paper based documentation for upload into computerised systems
Previous experience of using Hand held scanners for bar coding, stock management etc
Knowledge of Health & Safety requirements

Employer details

Employer name

City Hospitals Independent Commercial Enterprises Ltd (CHoICE)

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Employer's website

https://www.choicesunderland.co.uk/ (Opens in a new tab)

Employer details

Employer name

City Hospitals Independent Commercial Enterprises Ltd (CHoICE)

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Employer's website

https://www.choicesunderland.co.uk/ (Opens in a new tab)