Health Education and Improvement Wales

Programme Manager - Planned Care

The closing date is 06 November 2025

Job summary

The Programme Manager will lead the implementation and delivery of a range of high-profile programmes and workstreams across the organisation in collaboration with colleagues and partners, to address workforce challenges in Planned Care.

Acting with the highest level of autonomy the postholder will be expected to be the strategic lead for managing complex programmes which impact across the organisation. Guided by national policy and reflecting the needs of NHS Wales, the Programme Manager will develop and progress plans to address workforce challenges in Planned Care. This forms a key work programme for HEIW and will also support the workforce deliverables for the respective national programmes in these areas.

Working within a programme management framework, the postholder will deliver a robust programme of workforce transformation, development, and education and training. This will include the creation of detailed implementation plans, proactive risk and issue management, performance monitoring, and benefit realisation.

Main duties of the job

The postholder will be responsible for leading and managing a range of strategic programmes and projects to support workforce transformation across planned care.

Work with stakeholders and national organisations to identify, agree, and support the implementation of creative workforce solutions that improve clinical practice and service delivery.

Co-ordinate and deliver workstreams across the broad programme of work, developing and maintaining a comprehensive project plan, managing the programme budget, and ensuring objectives/work is achieved within budget and a consistent way.

The postholder will be responsible for developing a stakeholder engagement and management plan and building relationships with colleagues across NHS Wales including the Strategic Programme for Planned Care, professional groups, and a range of external and internal stakeholders within HEIW.

The postholder will maintain a strategic focus on planned care, horizon scanning and understanding best practice in order to influence workforce development within HEIW.

About us

Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.

HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:

- Respect for All in every contact we have with others,

- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,

- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.

HEIW received the HPMA Award for Employee Engagement in 2019.

What you can expect:

- a corporate induction and 90 day Welcome itinerary,

- compassionate leadership,

- a meaningful values based performance appraisal process,

- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.

Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?

Details

Date posted

23 October 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£56,514 to £63,623 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

082-AC084-1025

Job locations

Ty Dysgu

Cefn Coed

Nantgarw

CF15 7QQ


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

  • Educated to Masters degree level or equivalent experience
  • Evidence of recent CPD
  • Project and/or Programme management office qualification
  • Understanding of Welsh Government, NHS Wales and organisation's principles and standards of governance

Desirable

  • In depth knowledge of planned care policy and/or service management

Experience

Essential

  • Experience of management and managing successful projects at a senior level
  • Significant experience of successfully delivering change projects in complex and challenging programme environments
  • Experience of producing high level reports, policies, plans, business cases and strategies
  • Experience of effective stakeholder working with external bodies

Desirable

  • Experience of working within the NHS
  • Previous experience of workforce transformation/development

Skills

Essential

  • Highly developed interpersonal and communication skills
  • Track record of complex problem solving in a project management environment
  • Ability to analyse and interpret complex data sets
  • Highly developed negotiation and influencing skills
  • Ability to organise own workload and that of a team

Desirable

  • Advanced IT skills in a range of desktop applications e.g., Excel, Power BI
Person Specification

Qualifications

Essential

  • Educated to Masters degree level or equivalent experience
  • Evidence of recent CPD
  • Project and/or Programme management office qualification
  • Understanding of Welsh Government, NHS Wales and organisation's principles and standards of governance

Desirable

  • In depth knowledge of planned care policy and/or service management

Experience

Essential

  • Experience of management and managing successful projects at a senior level
  • Significant experience of successfully delivering change projects in complex and challenging programme environments
  • Experience of producing high level reports, policies, plans, business cases and strategies
  • Experience of effective stakeholder working with external bodies

Desirable

  • Experience of working within the NHS
  • Previous experience of workforce transformation/development

Skills

Essential

  • Highly developed interpersonal and communication skills
  • Track record of complex problem solving in a project management environment
  • Ability to analyse and interpret complex data sets
  • Highly developed negotiation and influencing skills
  • Ability to organise own workload and that of a team

Desirable

  • Advanced IT skills in a range of desktop applications e.g., Excel, Power BI

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Health Education and Improvement Wales

Address

Ty Dysgu

Cefn Coed

Nantgarw

CF15 7QQ


Employer's website

https://heiw.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Health Education and Improvement Wales

Address

Ty Dysgu

Cefn Coed

Nantgarw

CF15 7QQ


Employer's website

https://heiw.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Interim Business Manager, National Programmes

Lisa Bassett

lisa.bassett3@wales.nhs.uk

Details

Date posted

23 October 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£56,514 to £63,623 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

082-AC084-1025

Job locations

Ty Dysgu

Cefn Coed

Nantgarw

CF15 7QQ


Supporting documents

Privacy notice

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