Senior Business Operations Manager

Job summary

Do you want to be at the forefront of shaping the future workforce of NHS Wales? If so, the role of Senior Business Operations Manager is the perfect fit for you.

This is more than just a job - it's a chance to have a direct impact on the delivery of first-class healthcare and help drive forward the strategic goals of Health Education and Improvement Wales. We're looking for a dynamic, creative, and highly motivated leader with strong communication and negotiation skills, who thrives in a fast-paced environment and has the ability to manage multiple priorities. If you're someone who excels in problem-solving and using your initiative to drive results, then this role will be incredibly fulfilling.

As Senior Business Operations Manager, you'll lead operational planning and delivery across the Directorate, coordinating key business functions and ensuring the smooth execution of strategic objectives. You will play a vital role in fostering a positive internal culture, supporting governance, and enhancing communication and partnership working. Your leadership will contribute to building a cohesive team and managing risks effectively, all while helping to shape the strategic direction of the organisation.

At this exciting time of growth and transformation, you will have endless opportunities for professional development and be part of a forward-thinking, innovative organisation committed to developing a, quality-focused health and care system.

Main duties of the job

Support the long-term strategic and operational planning functions of the Directorate, identifying interdependencies across projects/programmes, potential impacts on the wider organisation, resource requirements and building in contingency and adjustments as necessary.

Take a proactive approach to the scheduling, design, writing and submission of papers for Board, Executive and other Committees, and professional group papers to achieve required outcomes.

Play an integral part and take a proactive approach to monitoring and maintaining the internal governance framework for the Directorate.

Provide leadership and co-ordinate the development of effective communications with senior managers across the Directorate, other directorates and external stakeholders.

Support the senior leadership team in embedding a consistent approach to collaboration with regulators.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.

HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:

- Respect for All in every contact we have with others,

- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,

- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.

HEIW received the HPMA Award for Employee Engagement in 2019.

What you can expect:

- a corporate induction and 90 day Welcome itinerary,

- compassionate leadership,

- a meaningful values based performance appraisal process,

- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.

Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?